Optimizing Telehealth Outcomes With In Home Care During COVID-19


Optimizing Telehealth Outcomes with In Home Care during COVID-19

In light of the COVID-19 pandemic, telehealth might be the new normal. Today’s post explains how our in home care teams can help your loved one optimize their next telehealth appointment in Brookfield, Wisconsin.

Telehealth Services Expand To Stop The Spread In Brookfield, Wisconsin

The era of telehealth is upon us.

On March 6th, Congress enacted the Coronavirus Preparedness and Response Supplemental Appropriation Act, which among other things gives the U.S Department of Health and Human Services (HHS) clearance to waive certain Medicare requirements for telehealth services. Less than two weeks later, during a press conference on March 17th, CMS announced that Medicare will also cover telemedicine for routine follow-up visits.

So what does this mean for Brookfield seniors?

“If a Medicare beneficiary is looking for advice, they can call their doctor and receive medical direction on whether they should go into the office for an exam,” explains CMS Administrator Seema Verman in a recent AARP post. “It helps us prevent the spread of the virus.” And it may be the new normal, especially for vulnerable populations like Brookfield’s seniors.

So, for instance, if your loved one in Brookfield, Wisconsin needs to check in with their doctor regarding a chronic condition, such as high blood pressure or type-2 diabetes, they’ll probably be doing it via Skype or Zoom, instead of donning their mask and gloves for an in-person visit.

How To Optimize Telehealth Services With In Home Care

While some may be thrilled about the convenience and risk reduction of telehealth services, other Brookfield seniors aren’t so sure. New technology like video calls can be frustrating and unintuitive for some older adults who identify as “digital immigrants” instead of “digital natives.” Some patients might miss important information due to technical difficulties.

But video call technology is worth learning, and not just for telehealth. Skype and Zoom are also two great ways to stay connected with friends and family during long bouts of isolation.

If your loved one needs help optimizing their telehealth appointment, our in home care team is standing by. These are just a few of the ways we help older adults get the most out of their telehealth appointments during the COVID-19 pandemic:

  • Help your loved one understand their telehealth Medicare changes
  • Assist with video call setup
  • Provide basic troubleshooting help
  • Booking telehealth appointments for your loved one
  • Give reminders of upcoming telehealth appointments
  • Sitting in on appointments by request to help retain/record medical information
  • Purchase video call software or hardware as needed
  • Help installing simple plug-and-play webcams or USB microphones
  • Contact tech support for your loved one as needed

Free In Home Care Consultation In Brookfield, Wisconsin

Call 262-439-8616 or visit the Always Best Care website to book today and learn more about what we can do to support your loved ones healthy aging.

Posted In: In-Home Care