In response to the COVID-19 Coronavirus, we at Always Best Care want you to know we are fully committed to the health and well-being of our clients, our caregivers, our employees and their families. The safety of our clients, caregivers and employees is our highest priority. For more information on the COVID-19 Coronavirus, here is a link to the Centers for Disease Control (CDC): Click Here
Always Best Care, Richmond West combines national strength and standards with local accessibility and personalized service. Lynn and Tim Hancock, the owners of Always Best Care Richmond West are lifelong residents of Richmond, Virginia. Our team takes great pride in knowing we have helped hundreds of local families evaluate their social, physical and financial needs for senior care. The primary goal is helping families understand all available options and providing support once the family decides on the best course of action for their loved ones.
Our philosophy is to treat your parents like our own ensuring exceptional service and care is provided to each family member.
We're here to help - call your local senior care experts today!
Learn more and FAQs
An in-home care provider that is insured protects you and your loved one against theft. This is a very important question to ask any outside contractor or in-home care provider before they are hired. For your added peace of mind, Always Best Care provides our employees with Worker's Compensation as well. That means if they suffer from an accident while working in your loved one's home, you're protected against any claims or damages. While these protections benefit you and your loved one, they also directly benefit our staff, meaning we are able to attract some of the finest caregivers that provide elderly care in Henrico to Always Best Care.
We try to make your life as easy as possible, so our caregivers are typically available 24-hours a day and 365 days of the year. We understand that each senior in-home care agency in Henrico has different requirements, yet with Always Best Care, it doesn't matter whether your loved one needs help getting dressed first thing in the morning or whether they need someone to tuck them at night, our caregivers are available to help them around the clock.
To be able to provide the finest senior care in Henrico, we think it's vital that a caregiver and our seniors have an opportunity to build a strong relationship with each other. Trust is such an important aspect of caregiving that without it, all parties may suffer. However, our caregivers are allowed requested vacations each year and there may be times when they become ill. If they do take a break or are suffering from a bug, a substitute caregiver will become responsible for your loved one's care. In these situations, we try to inform the substitute caregiver on all of your loved one's likes and dislikes, so disruptions are kept to a bare minimum. If your loved one requires care during the morning, afternoon, and evening, an additional caregiver will be scheduled as part of your loved one's daily care routine. We do this to ensure that every member of staff has enough time to recharge their batteries between working hours.
Before our caregivers are allowed to begin working for Always Best Case, they must go through introductory training. Our caregivers are trained according to the state of VA specifications as well as received further specialized training. This is just to ensure that their standard of care matches up to the high standards we've come to expect from our caregivers. During this training, they will brush up on their symptom spotting, safety awareness, and communication skills, so that your loved one is assured of the highest level of home care in Henrico from day one. Every year, our staff also has to undergo further training to make sure that they are up-to-date with the latest caregiving techniques and technology.
Thanks to our resources and expertise, we are able to offer a very timely turnaround service from the first moment you get in contact with us. We'll arrange your loved one's care plan, nutritional diet, schedule, and match them to the most appropriate caregiver. This quick turnaround time is just one of the numerous reasons why we're renowned for offering the most flexible home care in Henrico.
If you're looking for advice on the best elderly care in Henrico, you'll undoubtedly start your search online. Sometimes, however, it's best to talk to an actual person to get the answers to the questions you're looking for, which is why we offer a consultation service to any family considering choosing Always Best Care for their loved one. We'll run you through everything you need to know, from the level of detail we put into our care plans to our transparent pricing plans, so that you can make an informed decision on your loved one's future.
One of the most important aspects of home care in Henrico should be safety. Our staff is trained to be able to assess a senior's home so that they can spot any potential hazards that could lead to an accident. We will carry out a safety assessment on your loved one's property before we begin our caregiving service. The assessment will advise on the small ways in which we can make your loved one's home safer, such as by introducing grab rails in hallways and showers. During your time with Always Best Care, your loved one's caregiver will continually monitor your loved one's mobility and will advise on any specific equipment or technology that they feel would make their life easier.
We certainly do. Dementia can have a devastating effect on the lives of our clients and their families. For our in-home care clients in Henrico, we've introduced a specifically trained group of caregivers to keep any disruptions to a minimum. They're trained on how to respond to certain behavioral aspects of this condition in an attempt to give the person with dementia the highest level of comfort possible. What's more, they'll also provide support to the families as we know how upsetting it can be to see your loved one acting out of character.
Our team of caregivers can provide a number of different services to help make the life of your loved one a little easier. This includes but is not limited to:
If you're still not convinced that Always Best Care can provide the senior care in Henrico that your loved one needs, get in touch with us today to find out about some of the other services our team of incredibly talented caregivers can provide.
Yes. Respite care is a service we offer to families that are responsible for the care of their loved ones. There may be an occasion, for example, where you can't provide the necessary in-home care for your loved one for a short period of time because of other responsibilities. In these circumstances, one of our fully vetted and trained caregivers can step into the void to make sure that your loved one is well looked after. It doesn't matter if you've got a long vacation planned or if you just have some small workplace duties to attend to, our expertise and resources can arrange a suitable replacement for their care in just a few days. It's just one of the reasons why we're the right choice for home care in Henrico.
*Every office is individually owned and operated. Some services and policies may differ from one Always Best Care office to another. Please call to find out additional information.
*Because Always Best Care is compensated by our contracted assisted living communities, we are happy to provide our senior housing and assisted living referral services at no charge to you.
There is no charge for the initial nursing assessment or for assisted living referral services*. Always Best Care, Richmond West is a state licensed Home Health Agency. All caregivers are bonded and insured to provide the safest and highest level of care.
We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."
Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.
Take the first step with us - contact your local Always Best Care representative today.
The first step in our process includes a personal consultation with a Care Coordinator. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.Make an Appointment
We're Always looking for caring talented caregivers. If you want to be one of the best, click the button below to apply today!Apply Now
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Excellent staff. Attentive and compassionate. Highly recommend!...View Full Testimonial-Deborah Williams
Excellent staff. Attentive and compassionate. Highly recommend!
Lynn and her team are amazingly compassionate and professional. I would highly recommend them to anyone who is looking for someone to care for a family member or to anyone looking into retirement homes for...View Full Testimonial-Herring Valarie
Lynn and her team are amazingly compassionate and professional. I would highly recommend them to anyone who is looking for someone to care for a family member or to anyone looking into retirement homes for a family member in the Richmond area. Thanks Lynn. You guys are the best!
Working with Lynn Hancock was the best experience I ever had in my life. She is very kind considerate. Having her as a boss was truthfully a great experience she helps her employees in times...View Full Testimonial-Joann Cook
Working with Lynn Hancock was the best experience I ever had in my life. She is very kind considerate. Having her as a boss was truthfully a great experience she helps her employees in times of need. She matches up the right people for each cases accordingly. I would strongly recommend working for Lynn she is the best.
Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions. Helping me & my brother tremendously by eliminating confusion & frustration. Advised and presented best options based on our family's...View Full Testimonial-Lannette Bagnara
Compassionate, caring listeners! Very knowledgeable in their field & patient as we ask never questions. Helping me & my brother tremendously by eliminating confusion & frustration. Advised and presented best options based on our family's circumstances. A huge blessing & answer to prayer that is providing much relief and assurance as we pursue tough decisions. Lynn is the best!