Meet the Team

Kelly & Richard Britton

Owner

Kelly has worked in the healthcare industry for more 20 years as a consultant dietitian assisting seniors to manage the symptoms of aging through wellness and nutrition.  Richard brings extensive business and management experience spanning several industries and areas, including oilfield, logistics, sales, human resources, and distribution.

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Michelle Wilbrett

Director of Operations

Michelle has been with our Always Best Care Agency since its inception in 2014. She has been instrumental in growing and developing our systems designed to provide well trained caregivers and top notch customer service that our clients have come to expect. Michelle has a degree in Fine Arts and is a talented graphic design and photographer as well. She is amazing at conflict resolution and building relationships. Her compassion to help serve and mentor others is evident in her daily work. She adores her little Corgie, Remington, and truly values spending time with her family or “mudding” on the weekends.

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Debbi Collins

Staffing Coordinator

Debbi came on board as our scheduling coordinator in December of 2020. She has over 30 years of experience in customer service and enjoys developing teams. She is a proactive problem solver and always willing to jump in and help where needed. She enjoys being able to match our clients with the best caregiver fit to ensure a positive client experience. Debbi’s free time at home is filled with family, working in the garden, and home remodeling projects. She brings a light of joy to our agency everyday!

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Mandy Pipkins

Administrative Assistant

Mandy has been with our agency since 2016 and was an amazing caregiver before being brought into the office. Her attention to detail is like none other. She works hard to keep our Agency compliant with all Texas State Regulations and enjoys visiting with our clients over the phone to ensure they are having a good customer experience. Mandy enjoys shopping, birdwatching and spending time with her family. She is truly an invaluable part of our team!

Kimberly Cormier

Director of Nursing

Kimberly came on board with our Agency in 2018 to assist with RN Delegations. This allows our non-medical Agency to take on higher acuity cases under nursing supervision. Kimberly is a hard worker, enjoys traveling and spending time with her precious family, grandson and fur-babies.

Scout Jane

Certified Pet Therapy Dog (In Training)

Scout is a 3 year old American Chocolate Lab who thinks she is a lap dog. She can be seen in the Always Best Care office a few days a week and is working on becoming a certified Pet Therapy Dog. She enjoys playing with her sister, getting treats, and doing tricks!