Meet the Team

Marcus Gardner


Owner of Always Best Care Senior Services in the Dallas Fort Worth Metroplex. He was raised in East Texas and is a Graduate of Texas A&M University. Marcus’ passion has been people all of his life and he cherishes each client as well as every staff member that he is blessed to associate himself with …

Customer service is the heart of his vision and treating each individual with the highest level of
respect, dignity and excellent care has been and will always be our trademark.
Marcus has been married for nearly twenty years to his wonderful wife, Melissa and they have two children … Madison and Marshall

From everyone at Always Best Care … We thank you for the privilege to care for you and your loved ones … We are truly here to Serve!

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Barbara Durham

Operations Manager/ Alt Administrator

Barbara is a graduate of Texas Tech University. She has a Bachelor of Science in Human Development and Family Studies.

Barbara has over 21 years in the Health Care profession, experiencing in Case Management, Office Management, Director of Hospital Admissions, and Marketing. Barbara resides in Prosper, TX and is happily married to her husband, Sean. They have 4 beautiful children, Jamal, Devon, Tenae, and Myah. Their oldest son, Jamal is attending medical school at the University of Texas School of Medicine at San Antonio. And their oldest daughter Tenae, will be attending her Freshman year at the University of Arkansas in the fall of 2018 in hopes to become a Registered Nurse. They too share her passion of giving back and being an advocate to improve population health outcomes.

In her spare time she enjoys spending time with her family and friends.

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Ivory Ramsey

Finance Specialist

Ivory is a graduate of Robert Morris University Illinois, She has a Bachelor of Science in of Accounting and Finance. Also, a graduate of Kennedy King College, She has an Associate of Applied Science in Healthcare Management and Pharmacology.

Ivory has over years 5 years in the Accounting and Finance profession, preparing the monthly profit and loss, balance sheet reports, tax reporting and inventory processing, preparing weekly cash flow statements, assisting with preparation of year-end accounts and statutory accounts, conducting internal audits such as wage reviews, and examining financial records to check for accuracy.

Also, Ivory has over 12 years in the Healthcare Management and Pharmacology profession, overseeing the daily business operations of the pharmacy, including dispensing prescription medication and advising clients. Entail managing the pharmacy staff and inventory, and ensuring the safe storage of prescription drugs and controlled substances.

Ivory resides in McKinney, TX and is engaged to her Fiancé Andrew. They have 3 beautiful children, Aaden, Terrion, and Madison. She enjoys being a mother and helping others in need. Her hobbies are cooking, reading, traveling, preparing taxes, and financial advising.

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Samantha Mueller, COTA

Compliance Specialist

Samantha graduated with a Bachelor’s of Science in Child Development from Texas Woman’s University. She then went on to get an Associate’s degree in Occupational Therapy from Navarro College and became a COTA. She has been in the medical field for almost five years with two in home health as a therapist and two and a half on the administrative side of Home Health and other misc medical offices. She has completed multiple internships at Kindred Hospital and Dallas Children’s Home Health. She has a passion for loving and helping people through all walks of life.

She was born in Austin TX and raised all over the Houston, Austin, and Dallas areas. She is married to her husband Keith of 4 years and they have a young daughter that keeps them busy with activities and church. Hobbies include crafting, cooking, and hanging out with her family, twin sister, and five nieces.

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Abigail McDonald

HR/ Recruiter

Abigail is a Fort Worth local who has been blessed to watch her town grow into a nationally and internationally recognized for arts, sports, business and Health & Science. She is happiest when she can use her innate empathy, over 20 years of business skills and networking to help those around her. She is always looking to keep learning more, dive into new ideas, brainstorm new ways that may have been overlooked to solve problems.

Abigail is happily married, her husband Timothy is a High School Teacher and Coach; they have a son, Jackson and a daughter, Mia. Her family stays actively involved in the community and Church life. Through many conversations with clients Abigail has learned to focus on having “Experiences” with family and friends. She prioritizes traveling and making memories and sharing stories.

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Angelica Alejandro


Angelica Alejandro is passionate about helping others and placing them in the best roles. She is a Dallas native with a career in HR and Talent Acquisition. Angelica has over 15 years of staffing and recruiting experience. She has been working in the health care sector for about 2 years. Angelica has built strong relationships with caregivers and with hiring managers in multiple industries throughout the years.

Angelica has two sons that are professional boxers and a daughter in elementary school. She enjoys spending quality time with family and socializing with friends. She would like to travel the world.

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Rebecca Shelby

Director of Business Development/ Marketing

Rebecca is originally from South Carolina and attended the Technical College of the Lowcountry where she obtained her Life, Health, Property, and Casualty License in the Insurance Industry. Rebecca has over 15 years of Sales, Marketing, and Client Care Experience and understands the needs of Seniors and their families. Rebecca takes great pride in providing compassionate and exceptional care for our Clients and Community Partners.

Rebecca resides in North Richland Hills with her Husband Scott, and their two children, Daughter, Devin who is 20 years old and attending Texas Tech University pursuing a career in Nursing and her Son, Hogan who is 17 years old and a Junior in High School. Rebecca enjoys all activities her children are involved with and traveling with her Husband.

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Heather Magee

Scheduling Coordinator II

Heather was born and raised in Brownwood, Texas. She has an Associates Degree in Computer Science and has completed classes towards a Nursing Degree. Her entire working career (20 years) has been in the medical field from being a CNA in nursing homes, to a Medical Assistant & Phlebotomist for Internal Medicine Clinics, to working in Human Resources for the past 10 years. She loves taking care of the elderly and helping anyone she can. She has 3 kids, a son and 2 daughters who take up all her time outside of work with sports and church. Being a mother is her passion and is what she is most proud of. She strives to do better than yesterday and is thankful for her work family at Always Best Care.

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Denise Stock

Scheduling Coordinator

Denise has completed courses through the Department of Aging and Disability in the State of Texas for Alternate Administrator. She also was a Medical assistant for many Doctors from UTSW Medical School in Dallas.

She has dedicated 12 years in Personal Assistant Services for the Elderly. She literally went full circle in the industry having experience in every position from Administration, marketing, staffing, billing, and payroll. All the time caring for an elderly parent in her home for 17 years.

Denise loves people, and loves caring for everyone. She is an active grandmother and wife who spends her spare time feeding and clothing those less fortunate. She works with two non-profit organizations providing Hope for those in need. Her hobbies include sewing, quilting, and camping with her family.

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Lacy Howe

Scheduling Coordinator

Lacy was born and raised in a small town in East Texas. She started caregiving at the age of 14, assisting with family members. Lacy moved to Arlington in 2019. She has a 12 year old daughter and a 9 year old son. Lacy has over 12 years of caregiving experience and has always loved helping the elderly and disabled.

Hobbies include cooking, painting with her daughter, taking her children fishing or just spending time outside. Lacy simply loves spending time with her children and family.

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