Our family is in its 7th month of using ABC to provide in-home care to help my father (who has severe physical limitations) care for my mother as her Alzheimer's continues to progress. The personnel...View Full Testimonial
Non-medical Home Care for Laurie Henderson
Our family is in its 7th month of using ABC to provide in-home care to help my father (who has severe physical limitations) care for my mother as her Alzheimer's continues to progress. The personnel are extremely efficient and warmly friendly, and that's a rare combination from our other experiences in elder care. They are knowledgeable and accommodating because customer service is so important to them.
When our first caregiver couldn't continue with us due to personal reasons, ABC worked closely with us to find another caregiver whose personality was open and infectious and engaging to both parents. While all the caregivers we've met have been skilled and professional, finding that emotional connection can be tricky. ABC insured that the caregiver ultimately assigned to us treats us like family, and we feel the same way about her.
The administration has been diplomatic and professional and gracious at all times, and our family has certainly tested those qualities as,at times, they've had to deal with three different adults with three different opinions about decisions or actions. They have been respectful and worked with all of us to reach a mutually agreeable solution.
On every level, ABC interaction with us has been positive and encouraging. Their presence in our lives and home has made such a positive difference in difficult circumstances, We've never had any regrets or second thoughts about choosing ABC. I would, without hesitation, recommend this agency and these people with the highest possible praise to anyone looking for help for an elder relative.
-Laurie Henderson ,Memphis, TN
