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Welcome to Always Best Care Serving Memphis & The Mid-South

Rico Andrews
Rico Andrews
Call Us: (901) 414-2388
3181 Poplar Avenue,
Suite 310
Memphis, TN 38111

Always Best Care combines national strength and standards with local accessibility and personal service. The local owner of Always Best Care of Memphis/East is Rico Andrews. Rico and his entire team have your loved ones best interests at heart, and they'll ensure that exceptional service and care is provided to all family members. His experience and strong ties to the local health care community allow us to provide a high level of non-medical in-home care and FREE assisted living referral services. We work with medical professionals to assess and exceed the level of care that clients need. We have strong relationships with area hospitals, social workers, senior communities and senior resources across the front range. We're here to serve your needs, and we can help.

Always Best Care of Memphis & The Mid-South is also A+ accredited by the Better Business Bureau and is on the boards of the Professional Network on Aging, the S.O. What! Foundation, and also a member of the Memphis Rotary Club. For links to these organizations, please see the footer section.

Senior Care in Memphis & The Mid-South

Contact us today for a FREE care consultation.

Are your staff that deliver in-home care in Memphis insured and bonded?

Yes. Any member of staff involved in providing elderly care in Memphis on behalf of Always Best Care is fully insured and bonded. We take these precautions to protect seniors against any damage or theft in their own home.
At the same time, we also provide all of our staff with Worker's Compensation. This ensures that if they do hurt themselves while working, they will be able to claim for compensation. Thankfully, it also ensures that a senior isn't liable, so they'll never have to pick up the bill.

How are your staff that provide home care in Memphis vetted?

Our vetting involves a three-step process:
Interviews: each applicant that is invited to an interview has to answer several questions regarding their past workplace responsibilities and where they see themselves in the future. Our interviewees will be looking out for how a candidate copes under pressure and how good they are at communicating in a calm manner.
Checks: we run criminal record checks on every applicant that makes it through to the interview stage to ensure that you can feel safe leaving your loved one in their care. On top of this, we also carry out random drug tests and speak directly to an applicant's references.
Training: If a candidate has lied about any past workplace responsibilities, it will quickly become apparent during our one-week training course. At this point, we still have the option of turning down an application if we feel that the applicant lacks the required integrity to carry out senior care in Memphis on behalf of Always Best Care.

What hours do your staff provide in-home care in Memphis?

We operate for 24 hours a day, so your loved one really can receive home care in Memphis when they need it most.
If you need any help planning out your loved one's care, speak to a member of our scheduling team today.

Will my loved one have the same caregiver to provide them in-home care in Memphis on every visit?

Yes. We want your loved one to feel safe and respected at all times while they receive senior care in Memphis with Always Best Care. One of the only ways we can help those feelings to develop is by allowing time for a senior's relationship with their caregiver to grow.
Only on occasions when their caregiver is ill or on vacation will they have a different person responsible for their care.
If your loved one requires assistance on many different occasions over the course of 24 hours, at least one other caregiver will be involved in their care on a daily basis. We often find that seniors enjoy the companionship of more than one caregiver and it helps to ensure that our staff have the appropriate rest in between their shifts.

How will my loved one be matched with their caregiver that's responsible for providing their in-home care in Memphis?

We'll match your loved one to one of our special caregivers based on three factors:
Physical needs: some seniors that require elderly care in Memphis need help with more physical tasks, such as getting out of bed or up off their seat. If this is the case, some caregivers may be better suited than others.
Location: we always try to match your loved one to a caregiver that lives close by as it makes things a lot easier for all parties concerned.
Personality: to help their relationship to get off on the right foot, we try to match seniors to their caregivers based on their likes and dislikes. We find that by having things in common, they're much more likely to settle into their care routine quickly.

How are your caregivers trained to provide senior care in Memphis?

Any new members of staff that we take on at Always Best Care have to take part in a week's worth of training to ensure that their level of care is up to the high standard we expect.
During the week, they'll brush up on their ability to spot visible symptoms of illness, work on improving their communication skills, and learn how to carry out a thorough risk assessment of a senior's home.
We also ensure that all of our staff take part in regular 'refresher' training during their time with the company. This involves learning about any new technology or equipment in the industry and practicing new caregiving techniques.
We take all of these steps to make sure our home care in Memphis is the best that the state of Tennessee has to offer.

Why should I choose your home care in Memphis instead of an independent provider?

There are a whole variety of things to take into account when choosing a care provider, but one that we don't think should ever be overlooked is trust.
You have to be able to trust the person that will be responsible for looking after your loved one when you're not around.
Many independent providers aren't insured or bonded when they provide home care in Memphis and very few also have Worker's Compensation. All of Always Best Care's staff are also vetted, trained, and monitored so you know that you're loved one is receiving service you can trust.

How quickly can my loved one expect to begin receiving in-home care in Memphis?

With Always Best Care, your loved one could be receiving elderly care in Memphis within 168 hours from your first call to the company.
In that time, we can assess your loved one's home for potential hazards, choose a caregiver with similar likes and dislikes, and schedule your loved one's care for the month ahead.

What role do family members play in their loved one's elderly care in Memphis once a caregiver has been hired?

That's entirely up to you. With our flexible services, you can pick and choose our in-home care in Memphis as and when you need it.
When we take over the mantle, you can feel confident that we will take good care of your loved one, and we promise to always keep you up to date with their condition or behavior via email, phone, or text.

How do I know if Always Best Care is the right choice for in-home care in Memphis?

There's a lot of contrasting information available online about senior care in Memphis, which can make your final decision about which provider to go with much more difficult than it really should be.
To help give you some clarity, we offer a no obligation, free consultation service for any families interested in finding out about what we can offer. We'll run you through every aspect of our care and our transparent price plans, so you can make an informed decision as to whether we'd be the right choice for your loved one.

What steps are taken to ensure that my loved one's in-home care in Memphis is safe?

All of our staff are trained in the ability to spot signs of illness, both physically and mentally, as well as the ability to report on potential hazards around a senior's home and how it could be made safer. Some examples include:

  • The addition of grab handles in bathrooms and hallways
  • The addition of anti-slip mats in bathrooms
  • The removal of any rugs
  • Changing the layout of furniture to make clearer walkways
  • The installation of a raised toilet seat
  • Better lighting
Your loved one's caregiver that provides them with home care in Memphis will also monitor their mobility at all times and will happily suggest any equipment they feel could make them safer on their feet.

Do I need to sign a contract or agree to an hourly minimum for my loved one to be applicable for your home care in Memphis?

No. Our elderly care in Memphis is designed to be open to everyone that needs it, so we don't ask anyone to sign up to any long term contracts or require a minimum number of hours of care to be booked per month.
Simply request Always Best Care's services as and when you need it, whether that be for one hour a month or for 40 hours a week, our standards of care and reliability will always be the same.

Do you provide in-home care in Memphis for individuals suffering from Alzheimer's or other forms of dementia?

Yes. Living with dementia can be difficult for a senior, but with our specialized dementia home care in Memphis, they should still be able to lead an independent lifestyle.
We train each of our team members to know how to respond to certain behavioral characteristics linked to the condition so that they can reassure and calm any senior living with the condition quickly.

If we choose your in-home care in Memphis, what type of services can my loved one expect on a day-to-day basis?

Our caregivers perform a range of services for seniors all over Shelby County on a daily basis. To give you some idea as to how our senior care in Memphis could help your loved one, we've created a list of seven everyday duties, below:

  • Mobility assistance
  • Bathroom assistance
  • Transport
  • Cleaning
  • Laundry
  • Pet care
  • Plant care

Do you provide respite in-home care in Memphis?

Yes. Respite care is a service we provide for families that need to take a break from their caregiving duties for a short period of time.
Our home care in Memphis is renowned all over the state for its professionalism and integrity, so families can feel safe that their loved one will be well looked after in their absence.

Free Consultation

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones." Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Take the first step with us - contact your local Always Best Care representative today.

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Free Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

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Our Services

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    In-Home Care

    Every Always Best Care Senior Services care provider is insured and covered by Worker’s Compensation....

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    Assisted Living

    Senior housing can take many forms, including independent and assisted living communities, Alzheimer’s and dementia...

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