Meet the Team
Owner and President
As the Owner/President of Always Best Care of Rock Hill I am often asked what I did before starting Always Best Care and why I choose to open a home care business.
I worked for 30+ years at Freightliner Trucks as a Mfg. Engineer, and Production Supervisor. In 2008 there was an EPA regulation change that caused a major downturn in the trucking industry. As a result, in April of 2009, I along with about 15 others were all given forced retirement. I found myself wondering what to do with the rest of my life. I had always wanted to have my own business, so my partner Debbie Ray and I decided to begin an antique store. We had a lot of fun doing this but soon realized that at age 55 it was a bad time to become a furniture mover. So, we decided to close that business and I went back into the manufacturing industry once again. But soon realized that my heart was just not in it and decided to give that up to start searching for another business to start.
I was searching the internet for business opportunities and came across a page that dealt with franchising. On this page I was connected with a franchise coach named Ann. After several weeks of discussion, she asked me this question: ‘What sense of self-worth do you want to get from your new business?’ After two days of consideration I came up with my answer. It was simply this: I wanted a business that made me feel I was doing something to help other people. In 2011 since the economy was still very slow I also wanted to do something to help create jobs. To my surprise she suggested the Senior Care industry. I remember my response, I said to her ‘I do not have a medical background’, she responded that what she was suggesting was non-medical in-home care. Frankly this was an industry I didn’t know anything about, but I was intrigued by her suggestion. I took some time to investigate and learn. I also discovered that Debbie had spent some time early in her working career as a caregiver for a home care company and she told me about the satisfaction she felt when she was helping the seniors that she cared for. With this I decided to purchase an Always Best Care franchise and I can honestly say that this was one of the best decisions I have ever made. It gives me a great sense of satisfaction knowing that we have caregivers helping our seniors 24 hours a day, 7 days a week. We are also creating jobs.
Our caregivers are the heart of our business as they are the ones providing care to our clients and seeing that their needs are being met and that they can remain safely in their homes. I am proud of each of them.
Today we find ourselves one of the top agencies in the territory that we serve. I am very proud of this. I know that if a potential client chooses Always Best Care of Rock Hill that they will receive quality care and support. Our staff is dedicated to providing and maintaining a high level of service and making sure that our clients’ needs are being met, Always…
I grew up in Fort Mill, South Carolina and studied Medical Office Assistant at York Technical College. I married my husband, Jonathan in 1999 and have two children, Alex and Zoe. My passion for the health care industry developed when my son Alex battled cancer. I was inspired by the level of medical care along with the compassion our family received from doctors, nurses, child life specialists and in-home health care providers. I knew that one day, I wanted to extend that same level of care to other families. My journey began when I became a med tech for a local assistant living company. Providing care and building relationships with the residents and their families was such a rewarding experience. My journey continued six years later when I became an employee at Always Best Care.
Transitioning from a residential health care community to an in- home health care community has allowed me opportunities to develop personal relationships with our clients and ensure superior quality of care.
As office manager of Always Best Care, my responsibilities include: Hiring, scheduling and supervising caregivers along with ensuring compliance with current healthcare regulations, medical laws and maintaining high ethical standards of caregivers. In addition, I provide informative material for staff and clients and maintain confidential staff and client records.
I enjoy my job and look forward to assisting clients, families, and caregivers in making sure all Clients have excellent, safe quality care at home.