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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of The Midlands

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in The Midlands, communities of the Midlands downtown Columbia, West Columbia, Lexington, Cayce, Forest Acres, Irmo, Chapin, Elgin, Lugoff and Hopkins.

Call today (803) 403-1895
Or email [email protected]

3800 Forest Dr., Suite C-201, Columbia, SC 29204

Always Best Care combines national strength and standards with local accessibility and personal service. Nate Rhodes, the owners of Always Best Care-The Midlands, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Columbia and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • ANGEL BOND

    ANGEL BOND

    Recruiting Coordinator
    View Full Bio
  • GINA BERRY

    GINA BERRY

    Senior Care Consultant
    View Full Bio
  • LISA SCHULTZ

    LISA SCHULTZ

    Sr. CHAMP / Care Coordinator
    View Full Bio
  • KATELIN BYRUM

    KATELIN BYRUM

    Sr. CHAMP / Care Coordinator
    View Full Bio
  • KAYLA PENNER

    KAYLA PENNER

    Scheduling and Staffing Coordinator
    View Full Bio
  • DONNA ROBINSON

    DONNA ROBINSON

    Financial Coordinator
    View Full Bio
  • MELISA RHODES

    MELISA RHODES

    Operations Director
    View Full Bio
  • NATE RHODES

    NATE RHODES

    Owner / Area Representative
    View Full Bio
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TESTIMONIALS

“Always Best Care is a great company to work for and if you are looking for care for a loved one, I highly recommend them. The staff is friendly, knowledgeable and supportive. I work in the senior industry and recommend Always Best Care to my clients that need extra support in their home or while family is away. Always Best Care will respond immediately and truly show compassion to others.”

Dusty B.
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TESTIMONIALS

“The Staff, the care teams and the owners are one of a kind! They take the time to ensure your care needs are met. Highly recommend giving them a call if you have senior care or senior living questions or concerns.”

Melisa B.
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TESTIMONIALS

“Nate took the time to meet with me and my family and help make sense of the questions we had when it came to the short and long term care of our loved one. When you have an elderly parent or a loved one with disabilities there are so many questions and so many emotions. It can be so confusing and it was hard for us to find one person or one company that has the knowledge and grasp of this industry that Nate has. We cannot thank him enough for guiding us through this process and his amazing bedside manner!”

pam C.
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TESTIMONIALS

“Hello to all of my Always Best Care friends, I’d like to wish you and your families a Merry, Blessed Christmas and a Happy, Prosperous New Year!  My brother, my dad, and I really appreciate everything you did for us this year.  You’re amazing! All the best for the Christmas season and 2023,”

Neal L.
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TESTIMONIALS

“This is one of the best companies I’ve worked for in a long time. The owners, Nate and Melisa, genuinely care about clients AND staff. They go above and beyond to support, encourage, and help everyone they work with. Their doors are always open, they’re generous with their time, and they truly want their staff to succeed. Donna in the billing department is fabulous, always available to answer questions or help in any way; Katrina in scheduling puts in so much time and effort to accommodate everyone’s needs and it’s amazing how well she handles everything; Angel works diligently on recruiting and training, making sure there’s plenty of staff to provide quality care; and Jackie is an incredible CHAMP, making sure clients are properly reassessed and care givers have the right tools and knowledge to do their job. ABC is a fantastic, compassionate, caring team I’m proud to be a part of, and I’m proud to serve our clients, too.”

Gina B.
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“They have taken care of several of my friends and ever one of them has had an amazing experience. Very professional and friendly!”

John G.
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TESTIMONIALS

“Always Best Care is like the name sounds, excellent care for your loved ones. The staff goes above and beyond to make certain the needs of your family member are met with kindness and dignity. Senior care is a difficult choice and Always Best Care of Columbia makes it easy, with compassion and are truly helpful in every way possible. The staff geniunely listens and cares about your expectations! I would highly recommend this business.”

Nicole R.
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“Wonderful people. They go out of their way to make sure people are taken care of.”

Sarah S.
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“Nate, Charlene & Simone are great people to help in a stressful situation! They have been open and caring and have provided some wonderful caregivers for a lovely lady in my church. I was instrumental in coordinating care for the family and have nothing but good things to say about the staff at Always Best Care. Simone so kindly visited my friend in hospice when she could no longer be cared for at home. She even took her flowers and has remained in contact with the family to support them as they are going through this difficult journey. I highly recommend Always Best Care.”

Palmettonana
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TESTIMONIALS

“Great service and great people. Always warm and welcoming.”

Cristina S.
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“Ives and Alicia definitely true 5 stars !! My name is Daniel Murray and I have been with Always Best Care for 2 years and I am very satisfied with the care I have received from them through the years. Everyone has been very polite and professional. My son and I are very blessed to have PROFESSIONAL CARE like this!”

Dan M.
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TESTIMONIALS

“Always Best Care of the Midlands has a dedicated staff that is always trying to provide the best care and information to all of their clients… thanks very much!”

Josephine C.
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TESTIMONIALS

“Charlene & Nate work very hard to bring you the BEST healthcare service they can provide!!”

Tanya M.
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TESTIMONIALS

“Congratulations to Always Best Care Midlands for qualifying for the HCSB A+ RATING. This proves that your agency has been verified by a 3rd party unbiased bureau to uphold the most stringent standards in the industry!! Great JOB!”

Mike D.
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TESTIMONIALS

“Very reliable and excellent service!”

carla L.
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“Nate Rhodes takes the time to get to know each potential client and goes out of his way to make the best care plan at reasonable prices. He works hard to find the right fit for each individual.”

Caitlyn W.
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TESTIMONIALS

“Nate Rhodes and his staff go out of their way to ensure that their clients get the utmost best care for complete customer satisfaction.”

Cassy B.

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