Meet the Team

Ken Good

Managing Director

Ken is the co-owner of Always Best Care of Upper BuxMont, with over 30 years of C-level executive experience. As an accomplished entrepreneur with extensive experience investing in and growing small, mid-sized and niche businesses into industry leaders, his focus has been on leading companies to deliver exceptional customer service. In his role as Always Best Care’s Managing Director, Ken coordinates all activities in the agency’s growth and development, oversees all aspects of client satisfaction, and ensures the agency complies with all licensing requirements.

[email protected]

Rebecca Good

Finance Director

Rebecca is the co-owner of Always Best Care of Upper BuxMont, and brings over 30 years of professional management and administrative experience from the corporate, academic, and not-for-profit sectors. In her role as Finance Director, Rebecca handles all financial matters for the agency, including bookkeeping, payroll, accounts payable, insurance and labor compliance issues, in addition to filling the role as our Human Resources manager.

[email protected]

Peter Georgi, ACSW

Care Coordinator

Peter is a Certified Social Worker with over 30 years of experience. His background includes working for both skilled and non-medical home care agencies, in home, group residential, and facility settings. In addition to his years of clinical social work, Peter has managed offices specializing in pediatric assistance as well as care for seniors and has filled the role as a community liaison for a senior Personal Care / Memory Care community. At Always Best Care, he handles the recruiting qualified applicants, on-boarding new employees, maintaining our ongoing training program, and ensuring compliance with federal and state labor regulations.

[email protected]

Samantha Richards, CNA, Phlebotomist

Scheduling & Staffing Coordinator

Samantha is a Certified Nursing Assistant and Phlebotomist and is First Aid and CPR certified. She is currently enrolled in the Human Resource Management AAS program at Carbon County Community College, towards her B.A. in Human Resources. She has extensive administrative and customer service experience, along with 5 years of clinical experience in home and facility settings.

Samantha’s primary responsibility for Always Best Care is to oversee talent acquisition, as she handles the recruiting of qualified applicants, on-boarding of new employees, and the agency’s compliance with federal and state labor regulations. She also routinely assists in the training of new and current employees when they need new clinical skills, or they are required to demonstrate competency of their current skills.

[email protected]

Brittany Prophet, B.S.

Scheduling & Staffing Coordinator

Brittany holds a Bachelor of Science degree in Organizational Behavior in Applied Psychology from Albright College. She has extensive administrative and customer service experience, as well as 5 years of clinical experience as a PCA in both home and facility settings, including mental health and drug and alcohol rehabilitation centers.

Brittany’s primary responsibility for Always Best Care is to oversee the staffing of our in-home care cases, monitoring the on-time arrivals of our Caregivers and the completion of all assigned care tasks. She also routinely assists in the training of new and current employees when they need new clinical skills, or they are required to demonstrate competency of their current skills.

[email protected]

Senovia Vann, CMA, RMA, NRCMA, CCMA

Scheduling Coordinator

Senovia is a Certified/Registered Medical Assistant, National Registered Medical Assistant and Certified Clinical Medical Assistant, and is CPR certified. She has a degree in Healthcare Administration and was a Medical Assistant Instructor with over 15 years of clinical experience in both home and facility settings.

Senovia’s primary responsibility for Always Best Care is to oversee the staffing of our in-home care cases, monitoring the on-time arrivals of our Caregivers and the completion of all assigned care tasks. She also routinely assists in the training of new and current employees when they need new clinical skills, or they are required to demonstrate competency of their current skills.

[email protected]

Janice Friedman

Sales & Marketing Director

Janice brings over 30 years of sales and marketing management from the consumer goods industry. In her role as Sales and Marketing Director, Janice handles all marketing initiatives for the agency. This includes community outreach to Over-55 communities, all levels of senior care facilities, and to other professional service providers, agencies and organizations serving seniors throughout Bucks and Montgomery counties.

[email protected]

Juliana Pinto, CHHA, CMT

Staffing Coordinator / Trainer

Juliana comes to us with 9 years of experience in the Senior Care industry. She is a Certified Home Health Aide, Certified Medication Technician, and a Registered Medical Assistant. She has experience working in both Home Care and Assisted Living facilities. In her current role, she manages the hiring and onboarding of new caregivers as well as continued training for all staff.  Juliana found her passion for Home Care while taking care of her grandmother at home when she was sick. She takes pride in ensuring that all seniors can have great care while staying in the comfort of their own home.

[email protected]

Hope Law-Hebron, B.S.

Scheduling Coordinator

Hope holds a Bachelor of Arts degree in Business Administration from Liberty University. She has over 10 years of practice and account management experience in both the healthcare and technology fields, serving both private and government business segments.

Hope’s primary responsibility for Always Best Care is to oversee the staffing of our in-home care cases on weekends and holidays, delivering on our commitment to provide 24×7 customer service. She monitors the on-time arrivals of our Caregivers and the completion of all assigned care tasks and communicates with clients regarding client health and scheduling issues.

[email protected]