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Welcome to Always Best Care Serving Matthews and Pineville

Gary Jewell
Gary Jewell
Call Us: (704)981-0505
1811 Sardis Road North Suite 216
Charlotte, NC 28270
Always Best Care combines national strength and standards with local accessibility and personal service. Your local Always Best Care team will be helping families throughout Matthews and surrounding communities providing non-medical in-home care, independent and assisted living referral services. We have strong relationships with hospitals, social workers, senior communities and senior resources across the region. The caregivers at Always Best Care are trained and insured to provide the safest and highest level of personal care. We provide our clients and their families with peace of mind that they are receiving the best possible care, while ensuring our client's safety, comfort, and respect...Always.

Senior Care in Matthews and Pineville

Contact us today for a care consultation.

There's no charge for a complimentary care consultation or for independent or senior assisted living placement services in Matthews and Pineville. So, if you are looking for senior living options in Matthews and Pineville, NC, we can help to select an independent or assisted living community at no cost that will best suit your loved one's needs and budget. We have expert care providers to help your out with your assisted living search in Matthews and Pineville, NC.ABC of Matthews and Pineville is the trusted name for the best senior care services. Connect with us and rest assured to receive the most professional and reliable care services for your loved one at home. Contact us today for any further information about in-home care and senior living options in Matthews and Pineville, NC.

Learn more and FAQs

Are your staff that deliver in-home care in Matthews and Pineville insured and bonded?

Yes. You should only ever choose an in-home care provider that offers insured and trained staff, as this protects you and your loved one against any theft. For your added peace of mind, we also provide every one of our employees with Worker's Compensation. That means if they suffer from an accident while working in your loved one's home, you're protected against any claims for damages. While these protections benefit you and your loved one, they also directly benefit our staff, meaning we're able to attract some of the finest caregivers that provide elderly care in Matthews and Pineville to Always Best Care.

How are your staff that provide home care in Matthews and Pineville vetted?

The thorough nature of our vetting is one of the reasons we're able to offer the best elderly care in Matthews and Pineville. Each applicant that walks through our doors has to undergo a criminal background check and pass a drug test before they even make it through to the interview stage. Our recruitment team takes as much time to get to know the person behind the resume as possible, as the character and integrity of our workers is of huge importance to us. If they're lucky enough to make it past the interview process, the applicant's references will also be spoken to directly to verify that every piece of information provided to us is correct.

What hours do your staff provide in-home care in Matthews and Pineville?

To try and make your life as easy as possible, our caregivers are available 24 hours a day, 365 days of the year. We understand that each senior in home care in Matthews and Pineville has different requirements, so it doesn't matter whether your loved one needs help getting dressed first thing in the morning or whether they need someone to tuck them at night, our caregivers will always be on hand.

Will my loved one have the same caregiver to provide them in-home care in Matthews and Pineville on every visit?

Yes. To be able to provide the finest senior care in Matthews and Pineville, we think it's vital that a caregiver and a senior have the opportunity to build a relationship. Trust is such an important aspect of caregiving, that without it, all parties concerned suffer. You should note, however, that our caregivers are allowed up to four weeks' vacation per year and there may be times when they become ill. If they do take a break or are suffering from a bug, a substitute caregiver will become responsible for your loved one's care. In these situations, the substitute is fully versed in all of your loved one's likes and dislikes, so any disruption is kept to a bare minimum. If your loved one requires care during the morning, afternoon, and evening, an additional caregiver will be scheduled as part of your loved one's daily care routine. We do this to ensure that every member of staff has enough time to recharge their batteries between working hours.

How will my loved one be matched with their caregiver that's responsible for providing their in-home care in Matthews and Pineville?

Apart from the physical requirements relating to your loved one's care, we also try to match them to their caregiver based on personality. We do this by asking both your loved one and every one of our caregivers to fill out a short survey. Once we've found who we think will be the perfect match, we'll introduce them to you before they take over your loved one's home care in Matthews and Pineville.

How are your caregivers trained to provide senior care in Matthews and Pineville?

Before our caregivers are allowed to begin working for Always Best Case, they have to have undergone a week's worth of introduction training. This is just to ensure that their standard of care matches up to the high standards we've come to expect from all of our caregivers. During the week, they will brush up on their symptom spotting, safety awareness, and communication skills, so that your loved one is assured of the highest level of home care in Matthews and Pineville from day one. Every year, our staff also have to undergo further training to make sure that they're up to date with the latest caregiving techniques and technology.

Why should I choose your home care in Matthews and Pineville instead of an independent provider?

Choosing the best senior care in Matthews and Pineville can be an overwhelming experience, as prices tend to vary greatly between different organizations and independent providers. Why? Well for starters, it's quite rare for an independent caregiver to be vetted, bonded, insured, trained, and monitored like Always Best Care's staff are. We also have the benefit of being able to offer 24-hour care and a substitution carer should your usual caregiver become ill or go on vacation.

How quickly can my loved one expect to begin receiving in-home care in Matthews and Pineville?

Thanks to our resources and expertise, we're able to offer a seven-day turnaround service from the first moment you get in contact with us. We'll arrange your loved one's care plan, nutritional diet, schedule, and match them to the most appropriate caregiver all in the space of 168 hours. This quick turnaround time comes at no extra cost and is just one of the numerous reasons why we're renowned for offering the most flexible home care in Matthews and Pineville.

What role do family members play in their loved one's elderly care in Matthews and Pineville once a caregiver has been hired?

Our aim is to make you feel part of our team from day one. By working closely together, we can ensure that your loved one receives the most attentive in-home care in Matthews and Pineville. Your loved one's caregiver will always keep open lines of communication so that you can discuss their behavior and health at any time.

How do I know if Always Best Care is the right choice for in-home care in Matthews and Pineville?

If you're looking for advice on the best elderly care in Matthews and Pineville, you'll undoubtedly start your search online. Sometimes, however, it's best to talk to an actual person to get the answers to the questions you're looking for, which is why we offer a free consultation service to any family considering choosing Always Best Care for their loved one. We'll run you through everything you need to know, from the level of detail we put into our care all the way through to our transparent price plans, so you can make an informed decision on your loved one's future.

What steps are taken to ensure that my loved one's in-home care in Matthews and Pineville is safe?

One of the most important aspects of any home care in Matthews and Pineville should be safety. All of our staffed are trained to be able to assess a senior's home so that they can spot any potential hazards that could lead to an accident. We will carry out a risk assessment on your loved one's property before we begin our caregiving service. The assessment will advise on the small ways in which we can make your loved one's home safer, such as by introducing grab rails in hallways. During your time with Always Best Care, your loved one's caregiver will continually monitor your loved one's mobility and will advise on any specific equipment or technology that they feel would make their life easier.

Do I need to sign a contract or agree to an hourly minimum for my loved one to be applicable for your home care in Matthews and Pineville?

No. One of the things we've always been clear about is that to be able to provide senior care in Matthews and Pineville for everybody that needs it, we have to be completely flexible. That means no contracts, no hourly minimums, and no set hours. This way, families that really do need help in the local community have access to it, as they can pick and choose a care schedule that suits them.

Do you provide in-home care in Matthews and Pineville for individuals suffering from Alzheimer's or other forms of dementia?

We certainly do. Dementia can have a devastating effect on the lives of those in home care in Matthews and Pineville, so we've introduced a specifically trained group of caregivers to try and keep any disruptions to a minimum. They're trained in how to respond to certain behavioral aspects of the condition in an attempt to give the person with dementia the highest level of comfort possible. What's more, they'll also provide support to the families any way that they can as well, as we know how upsetting it can be to see your loved one acting out of character.

If I choose your in-home care in Matthews and Pineville, what type of services can my loved one expect on a day-to-day basis?

Our team of caregivers can provide a number of different services to help make the life of your loved one a little easier. This includes but is not limited to:
  • Laundry
  • Cleaning
  • Help with mobility
  • Transport
  • Washing or bathing
  • Help with getting dressed
  • Small D.I.Y jobs
  • Cooking
  • Social interaction
  • Games
  • Much, much more
If you're still not convinced that Always Best Care can provide the senior care in Matthews and Pineville that your loved one needs, get in touch with us today to find out about some of the other services our team of incredible caregivers can provide.

Do you provide respite in-home care in Matthews and Pineville?

Yes. Respite care is service we offer to families that are solely responsible for the care of their loved one. There may be an occasion, for example, where you can't provide the necessary in-home care for your loved one for a short period of time because of other responsibilities. In these circumstances, one of our fully vetted and trained caregivers can step into the void to make sure that your loved one is well looked after. It doesn't matter if you've got a week's holiday planned or if you just have some workplace duties to attend to for a couple of days, because of our expertise and resources, we can arrange a suitable replacement for their care in just seven days. It's just one of the reasons why we're number one for home care in Matthews and Pineville.

Free Consultation

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones." Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Take the first step with us - contact your local Always Best Care representative today.

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