Always Best Care Charlotte combines national strength and standards with local accessibility and personal service. We are fortunate to have strong relationships with area hospitals, social workers, senior communities and senior resources throughout the area. And we are happy to use our expertise to personalize the right solution for you and your loved ones.
The owner and president, Chuck Lockwood and his experienced team have your loved ones best interests at heart. We are dedicated to providing exceptional service and care to all family members.
• Our employees are licensed, bonded, and insured to provide the safest and highest level of care.
• Caregivers are thoroughly screened, trained and supervised by our clinical team.
Are your staff that deliver in-home care in Charlotte insured and bonded?
Yes, unlike some of our competitors, all of our caregivers are fully insured and bonded. As a result, you don't have to worry about any potential liability or loss with our home care in Charlotte.
For your added peace of mind, we also provide all of our caregivers with Worker's Compensation. That means that if an accident were to take place in your loved one's home, you'll never foot the bill.
How are your staff that provide home care in Charlotte vetted?
Our vetting process is one of the strictest in the industry so that we can feel confident that we have not only the staff with the right qualifications and experience, but also the character to excel in the role.
Every applicant will undergo a comprehensive interview process that involves criminal background checks, drug testing, and reference checking so that you can feel confident that the person responsible for your loved one's senior care in Charlotte is someone you can trust.
What hours do your staff provide in-home care in Charlotte?
Our caregivers are ready and waiting to help seniors with their home care in Charlotte 24 hours a day, 365 days a year. You see, we view caregiving as more of a responsibility than a job, and because seniors in the community can't always pick and choose the time of the day they require care, it's our duty to be there when and where they need us.
Will my loved one have the same caregiver to provide them seniorcare in Charlotte on every visit?
In simple terms, yes. We firmly believe in matching our caregivers to each senior based on factors such as interests and physical needs so that they can hit it off from day one. Consistency and trust are two things that develop simultaneously, so to make your loved one feel most at ease, we'll never change their caregiver unless it's a last minute resort.
There will be occasions when their caregiver may become ill or book some time off to go on vacation. In such a scenario, a suitable substitute caregiver will become responsible for your loved one's in-home care in Charlotte. To make the changeover as seamless as possible, the new caregiver will be made aware of any specifics of the required care routine so as not to upset the person they're looking after.
It's also worth noting that if your loved one requires care at different points during the day and evening, it's highly likely that more than one caregiver will be responsible for looking after them.
How will my loved one be matched with their caregiver that's responsible for providing their elderly care in Charlotte?
Over the years, we had great success in matching certain seniors and caregivers together. Whether it be a shared love of the same type of music or a passion for making crafts, by having things in common, we find that the bond between your loved one and caregiver will grow much more quickly.
To find out this information, we ask you to fill out a range of surveys regarding your loved one's likes and dislikes before the caregiving process has started.
Of course, just because two people match on paper, it doesn't always mean that it will translate into a good relationship in reality. If you or your loved one don't feel like the chemistry is quite right, we won't stop until we've found the perfect caregiver to provide your loved one's senior care in Charlotte.
How are your caregivers trained to provide senior care in Charlotte?
At Always Best Care in Charlotte, the training of our staff never stops. Every year, each member of our team undergoes additional training to stay on top of the latest equipment, caregiving techniques, and legislation.
In addition to this, any new member of staff has to undergo a week's worth of induction training to ensure that they're aware of how to spot any symptoms of illness and any potential threats to a senior's safety around the home.
Thanks to these approaches, we believe that we're able to offer the highest quality of home care in Charlotte.
Why should I choose your home care in Charlotte instead of an independent provider?
We understand why people shop around to find the best price for a certain item, but when it comes to the care of your loved one, the best price can often equate to the worst level of care.
By providing fully qualified, vetted, bonded, insured and trained caregivers to each of our clients, we can offer unparalleled high standards of care to seniors that require home care in Charlotte and the surrounding areas.
How quickly can my loved one expect to begin receiving in-home care in Charlotte?
We like to put the ball back in your court by being able to offer a seven-day turnaround service from the first moment you can into contact with us. This involves developing a fully-fledged care plan and matching a caregiver to your loved one in the space of 168 hours - all without having to skip any corners. How do we do it? Well apart from our years of experience, we're also part of the largest home care network in the United States, meaning we have the resources to set up any type of senior care in Charlotte quickly.
What role do family members play in their loved one's elderly care in Charlotte once a caregiver has been hired?
We leave this question entirely up to yourself and your family. Ideally, we would like you to play as large a role in your loved one's life as possible, as your companionship can provide them with a great source of comfort. All we can promise you is that we will always provide open lines of communication and see you are part of our teamfrom day one. This way, we can ensure that your loved one's experience with senior care in Charlotte will be a positive one.
How do I know if Always Best Care is the right choice for senior care in Charlotte?
By now, you've probably read hundreds of online reviews and crunched together more numbers than you had since leaving high school. At this point, it's often best to get to talking, which is why we offer a free consultation service for any new customers. We'll be happy to discuss at length about every last detail of our home care in Charlotte so that you'll know where you would stand if you were to choose Always Best Care.
What steps are taken to ensure that my loved one's elderly care in Charlotte is safe?
Before providing in-home care in Charlotte for your loved one, we will run a risk assessment of their home to make you aware of any elements that we feel could be made more senior-friendly. This includes getting rid of any trip hazards, such as rugs, and adding grab bars in hallways and bathrooms. This assessment will continually be updated throughout the time you choose to stay with Always Best Care. On top of this, we will also recommend any walking assistance, such as a frame, should we feel it would make your loved one safer once they leave their home.
Additionally, throughout their continued training, our staff will be brought up-to-date with the latest safety procedures in an attempt to reduce the risk of your loved one suffering an accident.
Do I need to sign a contract or agree to an hourly minimum for my loved one to be applicable for your elderly care in Charlotte?
No. We take our duty of care to the seniors of North Carolina seriously, which is why wedon't require families to sign any contracts or agree to a minimum number of hours of care a week. By taking this approach, we believe that we open up the option of in-home in Charlotte to the whole community, not just the privileged few.
Do you provide senior care in Charlotte for individuals suffering from Alzheimer's or other forms of dementia?
Of course. Caring for someone with any form of dementia raises its own unique challenges, but you can take some comfort from the fact we have our own specialized team in place ready to help you provide home care in Charlotte as and when you need. They've been specifically trained in how to deal with challenging behavior and will be able to calm your loved one down in times of distress. You'll also be happy to know that our caregivers will also be on hand to offer you additional emotional support should you need it during your time with us.
If we choose your in-home care in Charlotte, what type of services can my loved one expect on a day-to-day basis?
Our caregiver's main duty is to make your loved one's life as easy as possible. That requires them to carry out a wide variety of tasks, from laundry to mobility assistance, on a daily basis. To help give you just a small idea of some of the services they carry out while providing in-home care in Charlotte, check out the list, below:
- Toilet assistance
- Bathing or washing
- Getting dressed
- Caring for any pets
- Medication reminders
- Mobility assistance
- Answering any inquiries over the phone or via the door
- Social engagement
- Much more
If you don't see the type of service your loved one requires from our list, don't panic. We're completely flexible and provide many more services than people initially imagine.
Do you provide respite in-home care in Charlotte?
Yes. Simply put, respite care is a type of caregiving service provided to someone in need while the person that is primarily responsible for his or her care is away.
At Always Best Care, we can provide fully vetted and trained caregivers to supply home care in Charlotte on a short-term notice. We will be happy to look after your loved one should you need to take a break from your caregiving responsibilities for any length of time.