Meet the Team

Samantha Loy

Owner & Agency Director

Samantha Loy is the owner of Always Best Care of Alamance-Guilford. She is a graduate of University of North Carolina at Greensboro.

Samantha’s has been involved in the senior care industry since 2012 starting as an intern for Always Best Care of Alamance-Guilford. She naturally immersed herself with in her work to establishing a strong network within the local healthcare industry. Samantha has always had passion for helping others and being able to carry on the family business, is something she takes great pride in.

Samantha and her husband Jason are the proud parents of two boys, Carter & Anderson. In their spare time, they enjoy going to local parks and fishing at their neighborhood pond.

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John Black

Long Term Care Specialist

John is originally from Long Island, New York and currently resides in Greensboro, NC

John has more than 11 years of experience working with seniors in a variety of settings. John’s previous role before joining the Always Best Care family, specialized in downsizing and relocating seniors to senior community, organizing and so that they can stay safely in their home, or assisting with estate liquidations.

In his spare time, he enjoys traveling with his girlfriend, Amanda.

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Jodi Kern

On Call Staffing Coordinator

Jodi Kern is from Bellville, Ohio. She has several years of experience working in the healthcare field as a CNA, MA, Scheduler, and On Call Coordinator.  Her passion for helping others has allowed her to be compassionate and dedicated towards helping the senior community .

In her spare time,  she enjoys reading, camping, and going to sporting events with her husband and four boys.

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Jason Loy

Business Office Manager

Jason Loy is originally from Graham, NC. After graduating from Southern High School he persuaded a degree in Sociology from UNC Charlotte. Jason has previous experienced in retail management and also working in the banking industry.

In his spare time, he enjoys spending time with his family and going to basketball games.

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Channing Pizzuto

Community Relations Coordinator-Chapel Hill/Durham

Channing is a native of Alamance County and a recent graduate of University of North Carolina at Greensboro, where she majored in Social Science. Channing has a passion to work with those who are in of need assistance. Channing would like to continue to dedicate her time to educate the community on different senior resources.

In her spare time, she enjoys spending time with her husband, son, and dogs. She loves traveling to the beach or the mountains with her family.

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Photo of Mallory Idavoy

Mallory Idavoy

HR Manager

Mallory Idavoy is originally from South West Florida and moved to North Carolina in 2017. She is a graduate of Edison State College and has over 5 years’ experience working with seniors in home care as a CNA, scheduler, HR Recruiter and manager.

In her spare time, she enjoys teaching dance classes and being outdoors with her dogs.

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Lauren Westbrooks

Nursing Supervisor

Lauren is a native of Alamance County where she graduated from Walter M. Williams High School. Later, she moved to Greenville, NC and graduated from Pitt Community College, where she received her Associates Degree in Nursing. Before joining the Always Best Care staff, Lauren worked as a registered nurse in the Medical Oncology Department at Duke University Hospital. Lauren has the compassion and dedication necessary in helping others and is always concerned with making all clients’ health and safety her number one priority. She plans to bring these qualities to Always Best Care in her role as a nursing supervisor.

Lauren is extremely family oriented. At home, her focus is on her fiancé, Ken, his two boys, Jacob and James, and their three fur babies Bentley, Maci Grace and Valkyrie.

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Photo of Sherry Reynolds

Sherry Reynolds

Administrative Assistant

Sherry is originally from Eastern North Carolina. She has over 20 years of experience in general office management & customer service, which has allowed her to work in many diverse fields, from residential construction to music & video distribution and most recently a veterinary hospital. She always strives to help those in need when she can, no matter human or animal, and she brings that caring & compassionate attitude with her to Always Best Care.

In her spare time, Sherry enjoys spending time relaxing at home, getting her hands dirty in her flower beds, traveling to see family in Eastern NC & Rhode Island where her husbands family is from, cooking, & listening to various genres of music

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Photo of Joel Burgess

Joel Burgess

Nursing Supervisor

Joel is originally from West Virginia, where he received by association degree in nursing. He has worked with patients from pediatric to geriatric and all in between, since receiving his RN degree 30 years ago. Joel enjoys being able to provide the top level of care to his patients and has a heart of gold. His many years of experience offers a superior level of skill and knowledge to our Always Best Care staff.

In his spare time, he enjoys going to dirt bike races with the whole family.

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Photo of Tiffany Blake

Tiffany Blake

Scheduling Coordinator

Tiffany is originally from the small town of Newport on the coast of NC. She moved to Alamance County in 2013 where she obtained her Associates Degree in Human Services from GTCC. Before joining the Always Best Care staff, Tiffany worked as a job coach/employment specialist for people with intellectual and developmental disabilities. Her passion to serve others and background in social work are skills she brings to Always Best Care.

Outside of the office Tiffany is the mother to 4 children; Emma, Abel, Jackson, and Jasmine. In her spare time she enjoys going home to see her family at the coast, spending time with her children, and serving the community. She mentors young adults and is an advocate for Autism Awareness and educating the local community on inclusion for all people.

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Photo of Christine Barnes

Christine Barnes


Christine is originally from South Florida but has also spent time living in New York, prior to moving to Burlington, NC this year. She received her Associates of Science from Broward College and since, has over 7 years of experience working in the elder care community. She has a passion for helping others and a drive to ensure we are hiring the most qualified applicants to care for our clients.

In her free time she enjoys spending time outdoors with her husband and dogs and traveling.

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Photo of Natasha Oatman

Natasha Oatman

Scheduling Coordinator

Natasha is originally from Durham, North Carolina. Natasha has over 25 years of long term care experience. Her experience working in family care home’s and assisted living’s has given her the advantage of navigating the challenges the seniors in her community face. In her spare time, Natasha enjoys spending time with her 4 children and 5 grandchildren.

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