Meet the Team
President & Director of Client Care
Jim Smeaton is the owner of Always Best Care of Western North Carolina. He is a graduate of Rider University Prior to founding Always Best Care in 2011, Jim spent over 30 years in a variety of sales / marketing, product management and customer service management roles in the electronics and packaging industries.
While he wears many hats in the business, Jim most enjoys visiting referral sources and current and prospective clients and listening to their life stories. He serves on the board of Aging Projects, Inc. and is on the local Walk to End Alzheimer’s committee.
Jim and his wife Anne are the proud parents of three grown sons who are all “off the payroll” and living in North Carolina. His interests include playing golf, hiking, anything related to the water (lakes or beach) and skiing with the FROGS (Five Really Old Guys Skiing).
Business Administration Coordinator
Stephanie is a native of Florida and moved to Western NC in 2016 and “couldn’t be happier with our decision”. She has been with Always Best Care Senior Services since December of 2016. She has always been partial to and has personal experience working with seniors having cared for her grandfather. Stephanie attended the University of North Florida where she met my husband of 14 years. They have three amazing children together.
In her spare time, she and her family enjoy fishing and hiking around the many beautiful places Western North Carolina has to offer.
Staffing Coordinator / Scheduler
Melisa was born and raised on the coast of North Carolina and grew up in WNC which has always been “home” to her. She is a med tech and has worked in geriatrics in Assisted Living and Skilled Nursing facilities and in home care for about 7 years. She has a special heart felt interest in hospice and caring for her loved ones.
She is happily married and she and her husband enjoy spending time outdoors and with their family and pets. She owes her success in life to having faith in God and hard work.
Client Care Coordinator
Mary was a Pennsylvania resident until October 2018 when she moved to Hendersonville to be with her parents. Mary has 26 years’ experience in social services, serving families throughout the life span, birth to death. Mary has always taken care of others and is excited to meet new people and learn a whole new state.
Mary has two biological children, daughter in Pa and son who is in the Air Force and many foster sons scattered everywhere!
Staffing Coordinator / Recruiter
Summer is a native of Western Carolina. She is the recruiter for Always Best Care and has experience in this from previously working at a staffing agency. Summer has caregiving experience from taking care of for father and grandmother. But before changing her path she was a cosmetologist for 9 years, helping her hone in on her customer service skills.
She is married to her prince charming of 7 years and have 2 young daughters. They love spending time together enjoying outdoor activities. Compassion and love, friends and family are what push her through the difficult times.
Janet is a Registered Nurse with 35 years experience with an extensive background in care management and long term care. Her background includes emergency medical, instructor for the National Heart Association in CPR/BLS/AED and certification as a legal nurse consultant. Janet is a native of Asheville, NC who has been married for 28 years and who has four grown sons. Janet enjoys spending time outdoors hiking, camping, fishing and boating as well as reading and traveling.
Pam Hauser has been an RN for 43 years and has enjoyed a varied career in hospitals (ICU/CCU for over 20 years, as well as Med-Surg), and then home care with a brief year in long term care. Home care is where her heart is. She has been involved throughout her career with teaching and has been a Basic Life Support Instructor Trainer for the American Red Cross. During her ICU career, she was a Certified Critical Care RN as well as an Advanced Life Support instructor. In her free time. Pam enjoys making beaded or wire wrapped jewelry, crocheting, quilting, cross stitching, as well as gardening and home improvements.
Community Marketing Representative
Carol Allison is a native of WNC and is a graduate of Western Carolina University. After graduating she spent a short time in Florida before coming back to Asheville. Prior to working with Always Best Care, Carol worked as a Long-Term Care Ombudsman for 3 years and has a passion for senior advocacy. She also held Management roles in Long Term Care Facilities for nearly a decade.
Carol enjoys traveling, camping, and hiking with her husband Chris and their dog Willow. She also loves to crochet and spending quality time with her friends.