In response to the COVID-19 Coronavirus, we at Always Best Care want you to know we are fully committed to the health and well-being of our clients, our caregivers, our employees and their families. The safety of our clients, caregivers and employees is our highest priority. For more information on the COVID-19 Coronavirus, here is a link to the Centers for Disease Control (CDC): Click Here
Dedicated to exceeding your expectations ... always.
Robin Henoch graduated from The George Washington University with a BA in Finance and Business Administration. After graduation, she joined an investment consulting firm, Cambridge Associates, and rose through the ranks to become a Managing Director in the firm. From 1989-2013, she grew the department from 20 employees to over 130 employees across 3 continents and supported over 250 consultants and 600 clients across the globe. Her focus was on the strategic direction and vision of the department as well as on the operations of the business including but not limited to product design and development, recruiting and staff development, and client service.
Upon leaving Cambridge Associates, she had the opportunity to redefine her career focus and direction. She had been a long-time volunteer at the Hebrew Home of Greater Washington which led her to the senior services industry. She has been the owner of the local office of Always Best Care Senior Services (ABC) since November 2014. ABC is a national network of senior care providers whose primary focus is on long-term care planning and support. Robin has a passion for helping others and utilizes her many resources throughout the county to help those in need. She volunteers for the Alzheimer’s Association and has helped launch the early onset Memory Cafes in Montgomery County. She is a member of the Board of Directors as President of the Grassroots Organization for the Well-Being of Seniors (GROWS), the largest senior services networking organization in Montgomery County, MD, and is a participant for the Commission on Aging Health and Wellness Committee in Montgomery County
DIRECTOR OF OPERATIONS
Jacques Noumsi was born in Cameroon/West Africa and moved to the USA in 2003. Jacques holds a PhD in Public Health, specializing in Community Health and education; a Master’s in health services administration; and two bachelor’s degrees in Nursing and Health Education. Through his education, he has extensive clinical knowledge and has been a caregiver himself. His experience as a caregiver helped him to understand the needs of clients and caregivers and has helped the team to heighten the customer service experience of our clients. Jacques is also an extraordinary health administrator who ensures that ABC’s operations runs smoothly and effectively. Prior to becoming a Director of Operations with ABC, Jacques was involved in extensive academic research studies and teaching in various schools/ institutions.
In 2013, Jacques created a Non-Government Organization in Maryland called the Center for African Community Studies and Development, Inc. (CACSD). The mission of this NGO is to facilitate the integration of African immigrant and refugees in the DMV areas, as well as to support the socio-economic development of minority ethnic groups, rural communities in Sub-Saharan Africa. As the founder and CEO of this organization, Jacques oversaw the board of directors and various officials. He also designed and implemented various educational and health programs to improve the health status of African immigrant populations in USA. For instance, more than 400 immigrants were registered for health insurance under the Affordable Healthcare Act with the support of CACSD. Still, under this initiative, Jacques completed more than 80 public and motivational speeches within these immigrants’ communities. Through his experiences, Jacques has shown a passion to make an impact on peoples’ lives through both active and passive involvement.
DIRECTOR OF NURSING
Debbie Rose has been a Registered Nurse for over 20 years, helping clients in a variety of settings. Her vast experience spans from hospitals as an emergency room nurse as well as in the medical/surgical telemetry unit to case manager with home health care and hospice. She now brings her expertise to Always Best Care’s clients to ensure they receive superior care and support.
Debbie grew up in Silver Spring and currently lives in Frederick. Most of her adult life was spent in NY raising children and babysitting grandchildren. She practices yoga, loves to garden, and strives to maintain a healthy lifestyle. Her passions are to talk about healthy living, landscaping, and history. She is passionate about healthcare and wants to make a difference in our clients’ lives. She is excited to be a support to our ABC families!
COMMUNITY RELATIONS MANAGER
Abigail graduated from Towson University with a bachelor’s degree in health care management with a focus on long-term care, as well as a minor in business administration. From her coursework, she grew to have a passion for helping the elderly and volunteered in retirement communities such as Brightview, Kensington Park Senior Living, and the Village of Kensington. She has also worked for Mercy Ridge as an activity’s assistant in the Baltimore area. Her background has led her to become a resource for Always Best Care’s clients. She is passionate about being a strong support to our clients and to help make a difference in people’s lives.
CLIENT CARE COORDINATOR
Esther was born and raised in Ghana. She has over 10 years’ experience working with clients and caregivers to meet client expectations. Esther has a passion for helping our caregivers find a job in the community where they will excel to be their best. During her time with the ABC family, she has worked with many clients to find the right fit
for their loved ones.
HUMAN RESOURCE COORDINATOR
Juno was born and raised in Lilongwe, Malawi. She studied Psychology and graduated with a bachelor’s from the University of Eastern Africa Baraton Kenya, minoring in child and family. She initially worked after college as a marketing assistant and a visa officer for the Royal Norwegian Embassy. While in the USA, Juno worked as a CNA for a small assisted living. Now she spends her time recruiting and orienting the best caregivers to ABC to ensure our clients have the best possible support. She has a passion for helping others and loves to hike.
Gabrielle Henoch graduated from New York University with a BS in Nutrition and Dietetics and Global Public Health. Throughout college she worked with several local NGOs that focus on all aspects of community health and wellness. She has worked in nutrition counseling and intervention, maternal and child health, and HIV/AIDS prevention. As the Administrative Assistant for Always Best Care, Gabrielle is focused on continuing to give back to her community and helping others. Within her daily duties, she is providing support to caregivers as well as office staff to ensure that we provide the best care to our clients.
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Balance Tracking System
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Always Best Care is amazing. Robin is very meticulous and hard working to ensure that every client has all needed services. I had the opportunity to meet with her and was genuinely impressed by her...View Full Testimonial
-TCBeauty Care ,Potomac, MD
Elderly Care for TCBeauty Care
Always Best Care is amazing. Robin is very meticulous and hard working to ensure that every client has all needed services. I had the opportunity to meet with her and was genuinely impressed by her work ethics. Every time I have called, she has immediately answered and worked diligently to solve any needs I might have!!
I moved my parents, who have dementia, from a large retirement community to a group home. When I realized that the group home did not provide proper care for them, which resulted in both parents...View Full Testimonial
-Carie Malek ,Silver Spring, MD
Home Care Services for Carie Malek
I moved my parents, who have dementia, from a large retirement community to a group home. When I realized that the group home did not provide proper care for them, which resulted in both parents coming down with urinary tract infections simultaneously, 2 times in three weeks, I knew they needed to move. My father’s dementia had also escalated significantly and he became fearful of the caregivers, who had no prior experience caring for someone with advanced Alzheimer’s symptoms and their approach was not appropriate.
ABC came to my rescue and immediately provided a wonderful male caregiver for my father from 4-8 PM, seven days a week, while she conducted a search to find the right place for my parents to move. She took into consideration our family’s financial limitations as well.
Within a short period of time, we were able to move them to their current location where they are getting wonderful care, delicious food and ongoing bus excursions every other week! My father is no longer fearful of the caregivers and my mother is very content, as well. They have had no further urinary tract problems.
ABC solved 2 challenges for me: 1) they immediately found the right caregiver for my father and 2) found the perfect location for my parents to be cared for properly. ~Daughter of E & F
When we were looking for a great place for my father-in-law to stay, Robin was an absolute blessing for us.
She knew the lay of the land, was chocker block filled with great information, and...View Full Testimonial
-Alicia Korten ,Potomac, MD
Non-medical Home Care for Alicia Korten
When we were looking for a great place for my father-in-law to stay, Robin was an absolute blessing for us.
She knew the lay of the land, was chocker block filled with great information, and was completely committed to getting him the right place. She was available every day I needed her, including late hours. At a stressful moment for the family, I was very relieved to find her.
I did call another service, and could feel the corporate speak coming out of the phone. When I called Robin, on the other hand, I felt like I had found a friend.
If you are looking for a place for an elderly loved one in the Maryland area where she specializes, look no further. She is a great choice.
"My sisters and I couldn't be happier with the care, services, insight and professionalism of Always Best Care. Their assistance to us in the emotional roller coaster we are on as our 90 year old...View Full Testimonial
-C.P. Rockville ,Potomac, MD
Personal Senior Care for C.P. Rockville
"My sisters and I couldn't be happier with the care, services, insight and professionalism of Always Best Care. Their assistance to us in the emotional roller coaster we are on as our 90 year old mother's dementia progresses has been invaluable. ABC hires and trains courteous and professional caregivers who truly love what they do. The caregivers are patient and treat mom with respect. The staff monitors how mom is doing and provide oversight on a frequent basis. Their knowledge of dementia care and services and financial resources available for families has helped us immensely. In addition, they are really nice people who truly care about their clients and understand the impact of this very sad disease on families and their loved ones."
Always Best Care is very wonderful in providing a professional service. They are the best in taking care of seniors. The caregivers in Always Best Care are responsible and understanding. Our family is very much...View Full Testimonial
-Laverne Reynolds ,Potomac, MD
Home Care for Laverne Reynolds
Always Best Care is very wonderful in providing a professional service. They are the best in taking care of seniors. The caregivers in Always Best Care are responsible and understanding. Our family is very much thankful to them . :)
I want to recognize Always Best Care for the consistent, high quality care they provided for my elderly mother. ABC provided around the clock care for my mother for almost three weeks, and I sensed...View Full Testimonial
-Pat ,Gaithersburg, MD
Senior Care Services for Pat
I want to recognize Always Best Care for the consistent, high quality care they provided for my elderly mother. ABC provided around the clock care for my mother for almost three weeks, and I sensed their commitment to quality care at all levels. When we ran into a challenge, ABC management took immediate and appropriate action, followed by a personal call from a senior manager to ensure the issue was resolved. And the care provided by the home aides was excellent overall. The aides went above and beyond the call of duty in taking care of my mother, and showed genuine care and concern for her well-being. While I was away at work or taking care of business, I had complete peace of mind with the care my mother received from ABC. I now have ABC on my "speed dial" and will call them again when my mother returns for her next visit.
-Pat ,Gaithersburg, MD
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