Meet the Team



Robin Henoch graduated from The George Washington University with a BA in Finance and Business Administration. After graduation, she joined an investment consulting firm, Cambridge Associates, and rose through the ranks to become a Managing Director in the firm. From 1989-2013, she grew the department from 20 employees to over 130 employees across 3 continents and supported over 250 consultants and 600 clients across the globe. Her focus was on the strategic direction and vision of the department as well as on the operations of the business including but not limited to product design and development, recruiting and staff development, and client service.

Upon leaving Cambridge Associates, she had the opportunity to redefine her career focus and direction. She had been a long-time volunteer at the Hebrew Home of Greater Washington which led her to the senior services industry. She has been the owner of the local office of Always Best Care Senior Services (ABC) since November 2014. ABC is a national network of senior care providers whose primary focus is on long-term care planning and support. Robin has a passion for helping others and utilizes her many resources throughout the county to help those in need. She volunteers for the Alzheimer’s Association and has helped launch the early onset Memory Cafes in Montgomery County. She is a member of the Board of Directors as President of the Grassroots Organization for the Well-Being of Seniors (GROWS), the largest senior services networking organization in Montgomery County, MD, and is a participant for the Commission on Aging Health and Wellness Committee in Montgomery County



Jacques Noumsi was born in Cameroon/West Africa and moved to the USA in 2003. Jacques holds a PhD in Public Health, specializing in Community Health and education; a Master’s in health services administration; and two bachelor’s degrees in Nursing and Health Education. Through his education, he has extensive clinical knowledge and has been a caregiver himself. His experience as a caregiver helped him to understand the needs of clients and caregivers and has helped the team to heighten the customer service experience of our clients. Jacques is also an extraordinary health administrator who ensures that ABC’s operations runs smoothly and effectively. Prior to becoming a Director of Operations with ABC, Jacques was involved in extensive academic research studies and teaching in various schools/ institutions.

In 2013, Jacques created a Non-Government Organization in Maryland called the Center for African Community Studies and Development, Inc. (CACSD). The mission of this NGO is to facilitate the integration of African immigrant and refugees in the DMV areas, as well as to support the socio-economic development of minority ethnic groups, rural communities in Sub-Saharan Africa. As the founder and CEO of this organization, Jacques oversaw the board of directors and various officials. He also designed and implemented various educational and health programs to improve the health status of African immigrant populations in USA. For instance, more than 400 immigrants were registered for health insurance under the Affordable Healthcare Act with the support of CACSD. Still, under this initiative, Jacques completed more than 80 public and motivational speeches within these immigrants’ communities. Through his experiences, Jacques has shown a passion to make an impact on peoples’ lives through both active and passive involvement.



Kathy has a passion for nursing that comes from being within a family of nurses. Her mother, sister, and daughter are all nurses. While her daughter was attending nursing school, Kathy had the inspiration to become a nurse herself. In 2005, she received her Associates Degree in Pre-Pharmacy and a LPN certification. She then went on to get her A.A. in Nursing from Howard Community College. From 2008-2013, she worked at Shady Grove Adventist Hospital as a preceptor and relief charge nurse in the telemetry/IMCU and helping to open and staff the new observation unit that opened in 2012. Kathy left the hospital and became a private duty nurse for infants and the elderly. During this time, she developed a passion for caring for the elderly while assisting with her mother’s care after her heart attack, subsequent stroke, and diagnosis of dementia. Her areas of expertise include medical fitness, oncology, hematology, endoscopy, gastroenterology, home health and critical care. Kathy is now using her clinical expertise, passion for helping others, and caring nature to help Always Best Care’s clients as the Director of Nursing. In her private life, she has 3 daughters and helped to raise 9 grandchildren. She is excited to be a support to our Always Best Care families.



Abigail graduated from Towson University with a bachelor’s degree in health care management with a focus on long-term care, as well as a minor in business administration. From her coursework, she grew to have a passion for helping the elderly and volunteered in retirement communities such as Brightview, Kensington Park Senior Living, and the Village of Kensington. She has also worked for Mercy Ridge as an activity’s assistant in the Baltimore area. Her background has led her to become a resource for Always Best Care’s clients. She is passionate about being a strong support to our clients and to help make a difference in people’s lives.



Rachel Gaddam has always had a passion for helping people. While studying for her bachelor’s Rachel started her professional career as a Student Counselor for Australian Universities in India. In 2001 after immigrating to the US, she worked in areas of Accounting & Information Technology. In 2015, Rachel moved back to India which led her to a nonprofit organization based in rural India. The lack of awareness in health & hygiene, education & social issues were of priority. Her passion & dream of helping marginalized communities ignited. She thrived on working & seeing individual lives transformed for the better. Upon returning to the USA she continued her passion as she joined The Center for Sharing a Faith based organization that believed in facilitating meaningful change & transforming lives. As a Program Manager, she managed the Work Readiness Program that helped individuals through the practice of servant leadership & trauma informed care, focusing on healing, job training & leading by serving others. She is following her passion for helping others as a Client Care Coordinator for ABC, she helps to ensure that our clients receive the best caregivers to help them maintain a safe, independent & dignified lifestyle.



Esther was born and raised in Ghana. She has over 10 years’ experience working with clients and caregivers to meet client expectations. Esther has a passion for helping our caregivers find a job in the community where they will excel to be their best. During her time with the ABC family, she has worked with many clients to find the right fit for their loved ones.



Juno was born and raised in Lilongwe, Malawi. She studied Psychology and graduated with a bachelor’s from the University of Eastern Africa Baraton Kenya, minoring in child and family. She initially worked after college as a marketing assistant and a visa officer for the Royal Norwegian Embassy. While in the USA, Juno worked as a CNA for a small assisted living. Now she spends her time recruiting and orienting the best caregivers to ABC to ensure our clients have the best possible support. She has a passion for helping others and loves to hike.



Gabrielle Henoch graduated from New York University with a BS in Nutrition and Dietetics and Global Public Health. Throughout college she worked with several local NGOs that focus on all aspects of community health and wellness. She has worked in nutrition counseling and intervention, maternal and child health, and HIV/AIDS prevention. As the Administrative Assistant for Always Best Care, Gabrielle is focused on continuing to give back to her community and helping others. Within her daily duties, she is providing support to caregivers as well as office staff to ensure that we provide the best care to our clients.