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Contact us about a free care consultation

Welcome to Always Best Care Serving Potomac

Robin Henoch
Robin Henoch
Call Us: (301) 637-0233
9409 Althea Court
Potomac, MD 20854

Always Best Care combines national strength and standards with local accessibility and personal service. Robin Henoch, the owner of Always Best Care in mid-Montgomery County, is a resident of Potomac, Maryland, who takes great pride in helping local families care for their loved ones. Always Best Care provides companion services, including transportation, non-medical in-home personal care, and personalized assisted living and independent living finder and referral services. All our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources throughout the area. There is no charge for an initial care consultation or for our assisted living referral services. Contact us today so we can help you care for your loved one!

Senior Care in Potomac

Employees are our own - no contractors
Caregivers are thoroughly screened, trained and insured
Free assessments and community referral services
No hourly minimums or contracts
Philips Lifeline service available
"Always in Touch" daily contact available

Contact us today for a FREE care consultation.

Are your staff that deliver in-home care in Potomac insured and bonded?

Our caregivers are fully insured, bonded and covered by Workers Compensation. Always Best Care is confident that we provide the best senior care in Potomac because we make sure that not only are our caregivers reliable, trustworthy and competent, but that we always go through the proper channels to prove it.

How are Always Best Care's staff that provide home care in Potomac vetted?

Always Best Care vets each and every caregiver very carefully before we are confident in them being able to provide the quality senior care in Potomac that we expect. We carry out background checks that are extensive, along with criminal record checks and drug testing.
We ask that every caregiver provide up to date references and full employment histories and we always check these thoroughly. We always insist that our employees display the highest levels of professionalism at all times which is why we attach such importance to the initial vetting process.
We have 100% confidence in our employees and we endeavor to ensure you feel the same.

What hours do your staff provide in-home care in Potomac?

We provide elderly care in Potomac as and when it is needed. Care is not something that can be provided nine to five which is why our caregivers are available twenty-four hours a day, seven days a week.
Our caregivers are available for a vast range of tasks which include aid with morning wake up right through to evening tuck in, as well as being available for any tasks that are required during the night.

Will my loved one have the same caregiver to provide them elderly care in Potomac on every visit?

We feel that creating a lasting bond between caregiver and care receiver is important. This is why we feel that when providing home care in Potomac, it is vital that wherever possible the same caregiver is provided week in and week out. Consistency builds trust and trust is one of the most important elements of the caring process.
There will be rare occasions when it isn't possible to provide the same caregiver. Whether that be for short term sickness or a vacation, we will always look to provide a suitable alternative, and this alternative caregiver will also be carefully matched.
Sometimes care is required which falls over a number of hours in the day and night. In this case it won't be possible for one caregiver the cover the hours. If we need to provide multiple caregivers then we also ensure that these will be consistent.
We can provide senior care in Potomac for you within a week of your initial enquiry. All of the background checks and vetting process have already taken place before we even consider employing a caregiver. We also have in depth knowledge of our caregiver's personalities and specialties, making the matching process a quick but careful one.

What role do family members play in their loved one's elderly care in Potomac once a caregiver has been hired?

At Always Best Care we hold the role of family in the care process in the highest regard. We realize that sometimes the decision to bring in outside help can be a difficult one which is why we believe that integration of our caregivers is just as important as being able to provide quality elderly care in Potomac.
Our caregivers are well trained in communication and are as flexible as you need them to be to fit into the existing family unit. Our matching process is designed to ensure that we provide the best caregiver for any situation.

How do I know if Always Best Care is the right choice for in-home care in Potomac?

We are confident that we provide the best in-home care in Potomac because our vetting, matching and training processes are backed up by an exemplary record in the caring industry. We insist that you don't take our word for it though. We offer an initial meeting with us with no obligation to continue with the process.

What steps are taken to ensure that my loved one's in-home care in Potomac is safe?

The safety of your loved ones is paramount in our caring processes. We have 100% confidence in our caregivers because we have vetted them, provided them with the latest training and carefully matched them to the right people to care for.
The latest safety recommendations are known by all of our caregivers from our ongoing training programs, which enable us to provide some of the safest senior care in Potomac. Ongoing safety reviews of the homes that they work in, by our caregivers, is all part and parcel of the service that we provide.

Do I need to sign a contract or agree to an hourly minimum for my loved one to be applicable for your home care in Potomac?

We provide home care in Potomac for anybody who needs it, for whatever reason and for the amount of time that they require it. For this reason we do not ask you to agree to minimum hours nor do we ask you to sign a contract.
Everybody receives the same standard of care from Always Best Care, regardless of the specific requirements.

How will my loved one be matched with their caregiver that's responsible for providing their in-home care in Potomac?

We place a strong emphasis on getting a perfect match first time. To this end our matching process is complex and second to none.
We ensure that we know everything about our caregivers, including their skill set, their personality, their likes and dislikes and the type of person they would be ideal to care for. Not only does this allow us to provide the best quality senior care in Potomac, it also speeds up the matching process. When you approach us with your initial enquiry, we will have the best caregiver for the job in place within a week, simply because we have such in depth knowledge of our people.
The matching process is complex but we also ensure that it is as transparent as possible. If you have any specific requests or preferences then we will of course take that into account. If you are not happy with the caregiver we provide then we will endeavor to replace them as soon as possible.

How are your caregivers trained to provide senior care in Potomac?

We ensure that each and every caregiver in our employ has received the latest training before we allow them to provide senior care in Potomac. This training also includes providing knowledge of the latest regulations and the most up to date techniques in the industry. We always ensure that all of our caregiver's knowledge is completely up to date so our training program is ongoing.
As well as being fully trained to look after your loved one you will also find that they are experts in communication, being able to convey updates to you and answer any of your questions about their roles that you may have.

Why should I choose your home care in Potomac instead of an independent provider?

Always Best Care provide the best senior care in Potomac because we spend so much time vetting, choosing and matching our caregivers to your loved ones. We only provide caregivers that are fully bonded and insured as we realize that this gives you the peace of mind you require when choosing home care.
Choosing quality care is important but knowing that your caregiver has had extensive background checks and has received, and will continue to receive, the latest training is just as important. Always Best Care can guarantee that, whereas as independent providers may not be able to.

How quickly can my loved one expect to begin receiving in-home care in Potomac?

Our vetting and matching processes are extensive, but we also appreciate that once you have made the decision that you need care for your loved one, you need to get the process up and running as quickly as possible.

Do you provide in-home care in Potomac for individuals suffering from Alzheimer's or other forms of dementia?

We provide elderly care in Potomac for sufferers of debilitating illnesses such as Alzheimer's or any form of dementia. We understand the demanding nature of these conditions and our caregivers are specially trained to deal with any situation that may arise from them.

If I choose your in-home care in Potomac, what type of services can my loved one expect on a day-to-day basis?

Non-medical home care in Potomac is our overall specialty and this can cover a wide range of very specific requirements. We put together bespoke care packages according to your exact needs and we encourage you to enquire about anything you expect. In order to assist you, please see below for a short list of some of our most popular requests.

  • Dressing and bathing
  • Using the washroom
  • Medication reminders
  • Mobility assistance
  • Aid with morning wake up and evening tuck in
  • Supervision of basic home maintenance
  • Answering the door and phone
  • Caring for houseplants
  • Pet-care assistance
  • Dusting, sweeping and vacuuming
  • Many more

Do you provide respite in-home care in Potomac?

Caring for a loved one can be a demanding situation, both physically and mentally. We provide respite in-home care in Potomac to cover you on a temporary basis, whether that be for sickness, vacations or just to alleviate a situation, whatever that may be.
Our respite care stands alongside all of the care that we provide in that we strive to provide you with peace of mind, always.

Free Consultation

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones." Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Take the first step with us - contact your local Always Best Care representative today.

Free Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

Make an Appointment

Our Services

  • In-Home Care

    In-Home Care

    Every Always Best Care Senior Services care provider is bonded, insured, covered by Worker’s Compensation....

    Learn More >>
  • Assisted Living

    Assisted Living

    Senior housing can take many forms, including independent and assisted living communities, Alzheimer’s and dementia...

    Learn More >>

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Attention Caregivers!

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