Meet the Team

Matt Friscia

Owner / Director of Client Care

Matt worked in Corporate America for many years with media and advertising at such places at the Walt Disney Company & ESPN. He has found his calling when finding Always Best Care as a way to serve others while owning his own business. Matt’s impeccable customer relationships throughout the years have translated well into helping families find the right care for their loved ones while bringing on and managing our caregiver staff. Matt lives in Lemont and is the proud father of two children and is also husband of 14+ years. His passion (in addition to helping seniors) is playing music, traveling, and learning languages.

[email protected]
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Cindy Friscia

Care Coordinator / Recruiter, L.P.N. / CDP Certified Dementia Practitioner

Cindy is Matt’s mom (Owner of Always Best Care Chicagoland) with over 30 years of experience in the healthcare industry having worked in suburban hospitals in a variety of roles. Work experiences included Patient Care Unit Services Unit Clerk, Licensed Practical Nurse in Quality Assurance and Utilization Management Departments, Director of Medical Staff Services, Medical Staff Coordinator and Quality Resource Analyst. Cindy holds a Bachelor of Arts in Healthcare Administration, Master of Business Administration and Master of Public Health, as well as a Geriatric Wellness Certificate and Certification as a Dementia Practitioner. Cindy has a real passion for helping the elderly and caring for the senior population. Finding the best employees and providing the best care possible for our clients while also ensuring that our caregivers are well trained and appreciated, is Cindy’s main focus. She is a proud grandma (or “yia yia” in Greek), loves traveling, and watching old movies!

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Naja Spears

Scheduler / Care Coordinator

Naja has over 9 years of experience in multiple areas of the healthcare industry that include: hospitals, nurse staffing, dialysis, and staffing within a rehab facility. Naja is a C.N.A., certified phlebotomist, EMT, and holds an associates nursing degree. Naja has a passion for helping people and finding the best match for our clients with our caregiving staff. She enjoys time with her family, especially with her mom and her son Carter. She is an avid museum goer. She enjoys traveling and experiencing new cultures. Naja ensures your loved ones have the care they need while providing excellent customer service.

[email protected]
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Katrina O’Connor

Client Services Manager

Katrina has 22 years of customer service experience and 13 years in healthcare (medical and dentistry) She lives in Plainfield and has 2 children. When she’s not at the ballpark cheering on her kids, she enjoys nature, gardening, cooking, traveling and missionary work. As a Client Services Manager, it brings joy in her heart by helping the elderly and their families. During the aging process, she gets to laugh and smile with your loved one to improve their quality of life.

[email protected]
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