Meet The Team

Marlynn Bruno

Owner and the Administrator

I’m Marlynn Bruno and co-founded Always Best Care Jacksonville with my husband, Mike, in 2012. I was born in Tampa, Florida, which makes me a true native Floridian.  I graduated from Rollins College with a BA and Auburn University with a MA in English.  War Eagle! After teaching college level English for several years, I decided it was time to devote my energy toward my passion: helping others.  When Mike introduced the idea of purchasing a home health agency, I knew this would be a great way to help others.  I had actually become a family caregiver at age seventeen when I decided to graduate high school as a Junior to go live with my grandmother three states away.  Spending almost a year with my grandmother enabled me to see how much “youth” she still had, and I wanted to make sure she enjoyed every day of her life!  Now, with the help of our wonderful caregivers and dedicated staff, we are able to help each of our clients live each day to the fullest independently and with dignity.  As an Owner and the Administrator for Always Best Care Jacksonville I am truly blessed to have the opportunity to help families and their loved ones through the transitions of life.  I am an active mom of three and love hanging out with them and our two rescued dogs.

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Mike Bruno

Vice President

I’m Mike Bruno and am Co-Owner of Always Best Care Jacksonville with my wife, Marlynn. Born and raised in Pittsburgh, Pennsylvania, I graduated from the University of South Carolina and have been a die-heart Gamecocks and Steelers fan my entire life.  After working in the hotel industry as a National Sales and Marketing Director for over 28 years, I  decided it was time  to own my own business to provide stability for our family.  Although neither Marlynn nor I had a clinical background for home health, I brought strong sales and marketing experience to the launch of our company.   As the Vice President, I focus on streamlining our business operations to provide efficient productivity and performance.  Since we are state licensed and nationally accredited by ACHC, I oversee the Quality Assurance Program for our clients and caregivers to ensure that we are giving our absolute BEST to our clients!  I enjoy that we are making a difference for both our community’s seniors but also our caregivers and their families.  I also head up our one man IT Department and am always exploring business development and growing the brand.  In my down time, I enjoy spending time with our three kids and hitting balls on the golf course or tennis court.

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Cris Thomas

Care Coordinator

My name is Cris Thomas and I have been with ABC Jacksonville for 3 years. I have a wonderful husband, Joe, and twin girls in college. I have a BS degree in Family Studies and Consumer Sciences. I worked for many years as Director of a Child Development Center and took some time off to raise our twins. At ABC I am the Care Coordinator responsible for the hiring, vetting, and ongoing education and compliance of our caregivers and staff. In addition, I serve as the Liaison between the caregivers and our clients to ensure their satisfaction at all levels. Working at ABC has been very rewarding for me. I went from working with family and children to working with family and their elderly loved ones. I enjoy helping Seniors get the best possible care.

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Deanna Racine

Quality Assurance

My name is Deanna Racine and I have been with the Always Best Care Jacksonville Team since February 2017. I have a BS Degree in Nursing and multiple other certifications, of which I took a break from to raise my beautiful family of 4 children along with my loving husband. Before coming to work for Always Best Care I ran an Adult Day Care Program for Developmentally Disabled Adults, worked for a physician, and performed Pacemaker checks throughout Florida. At Always Best Care, I am involved with our Clients from intake to discharge and am responsible for our Quality Assurance Program. I enjoy helping seniors and their families in coordinating their home care needs or assisting in placing them in a Senior Living environment. I enjoy being part of a team that helps to make a difference in the lives of our clients and their families.

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Lisa Johnson

Lead Scheduler

Hi, my name is Lisa Johnson. I’ve been the Lead Scheduler for Always Best Care for 4 years and am the Owner of LL Scheduling. Before that, I ran the scheduling department for Frax for 2 years where we provided scheduling services for ABC franchises. I enjoy the relationships I’ve built over the years with the wonderful caregivers on our team. I enjoy helping them find the type of work they like best and they really seem to appreciate our help and support. On a personal note, I’m happily married, have 2 wonderful sons and 2 beautiful granddaughters.

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Kim Williams

Scheduler

Hi, my name is Kim Williams and I have been a scheduler for Always Best Care for over 3 years working out of my home in Kansas. I enjoy the fast-paced nature of scheduling and working with caregivers and clients trying to make sure everyone’s needs are met. On a personal note, I have 3 children and 2 grandsons and a granddaughter.

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