Always Best Care combines national strength and standards with local accessibility and personal service. The local owners and operators of Always Best Care of Jacksonville are Marlynn and Mike Bruno. Always Best Care of Jacksonville is a state-licensed and nationally accredited in-home care provider specializing in non-medical in-home care and free assisted and independent living referral services. Caregivers at Always Best Care of Jacksonville have been screened with national Level II background checks, and they're trained and managed to help clients remain safely in their homes for a longer period. We strive to enrich the lives of our clients and their families in a safe, independent and dignified environment through compassionate care, support and education. Our passion for assisting the elderly is supported by our strong relationships with area hospitals, social workers, senior communities and resources and assisted and independent living communities throughout Jacksonville.
Employees are our own - no contractors
Caregivers are thoroughly screened, trained and insured
Free assessments and community referral services
No hourly minimums or contracts
Philips Lifeline service available
"Always in Touch" daily contact available
Contact us today for a FREE care consultation.
Of course. Having fully insured and bonded caregivers protects your loved one against any theft or damage to their home. In fact, we'd go as far as to advise you to only choose a provider of senior care in Jacksonville if they offer this service as standard.
Not only that, are employees are all covered by Worker's Compensation, so if they suffer any injury while in your loved one's home, we'll foot the bill, not you.
Our vetting process is one of the most extensive in the industry. We take this strict approach as we only want to supply the best senior care in Jacksonville, and to be able to do that, we have to have the best staff.
Even if our recruitment team are impressed with a candidate's character and experience in an interview, they'll still have to pass a criminal background check, drug screening, and be referenced checked before they're able to take up the role.
We know from our decades of experience that every family's needs are different. And we also know that providing elderlycare in Jacksonville isn't your typical 9-5 job. That's why here at Always Best Care, our caregivers are available 24 hours a day, every day of the year. It doesn't matter whether your loved one needs a hand getting up out of bed on Christmas morning or if they need tucking into bed on New Year's Eve, a senior's needs never stop, so we don't either.
Yes and no. We always match your loved one to the most suitable caregiver, who will then become responsible for your loved one's care for as long as you're happy for them to do so. We believe that by having the same caregiver for each visit, your loved one will start to feel more comfortable in their care, and hopefully over time, will even start to see them as a friend.
There may be odd occasions, however, when a substitute caregiver may have to step in to handle your loved one's care for a short period of time. All of our caregivers are advised to stay off work if they become ill to reduce the risk of them passing on the bug to your loved one. In a scenario such as this, a substitute caregiver that has been briefed in your loved one's preferences will step in.
It's also worth considering the hours of the day that your loved one will require in-home care in Jacksonville. If for example, they need help to get out of bed in the morning and being tucked in at night, it's extremely likely that a minimum of two caregivers will be involved in your loved one's care. This is just to ensure that every caregiver has an appropriate amount of time to rest in between shifts, otherwise, the standards of their care may fall.
The physical requirements of your loved one's home care in Jacksonville is one of the first things we take into consideration. That's because some staff may be unsuited to roles where they have to help a senior get out of a bed or chair.
After that, we look at personality. We'll ask you or your loved one to fill out the same quick questionnaire that all of our new caregivers have to once they join the company. From that, we'll match up any interests, such as a love of jazz music, to try and find the perfect match for your loved one.
We find that by having some interests in common, it helps to build a bit of common ground that makes the process more comfortable for your loved one.
The large majority of staff that we take on at Always Best Care have some prior experience of caregiving, but despite this, we still ask them to take part in a week's worth of induction training before they begin any new role. This is just to help them to understand the high standards of care we expect from all of our caregivers, while the week also gives them the opportunity to brush up on any areas that they may be a little rusty.
Even members of staff that have been with us for a number of years still have to take part in yearly refresher training courses that involve learning about the latest technology and care treatments available in the industry.
This is all done to ensure that Always Best Care supply the safest elderly care in Jacksonville.
To say it's a little confusing choosing a senior care provider in Jacksonville would be somewhat of an understatement. With widely varying prices and differences between the levels of care hard to establish, we wouldn't blame you for feeling a little overwhelmed.
All we can do is remind you of the high standards that our caregivers have to reach on a daily basis. The fact they are bonded, insured, vetted, trained, and monitored should fill you with the confidence that by choosing Always Best Care, you know your loved one is in safe hands.
While many of our competitors that supply senior care in Jacksonville take weeks to set up their services, we offer all of our clients a rapid, seven-day turnaround service at no extra cost should they require it.
During that short time period we'll arrange and sort out all elements of your loved one's care, so you don't have to worry about a thing.
We actively encourage families to play as large a role in their loved one's life as possible, as the social interaction they provide can be better than any form of medicine.
With Always Best Care, you can feel safe in the knowledge that we'll treat you like a member of our team – every piece of information that is passed onto us will be passed onto you.
By working together, we can ensure that your loved one's experience with in-home care in Jacksonville is a positive one.
You've probably spent a fair bit of time reading through all of the content on our website, so why not come and join us for a chat?
We offer free no obligation consultations with every new family that is interested in receiving home care in Jacksonville. We'll run you through every last detail about our care and happily answer any questions you might have. Hopefully, by the end of our consultation, you'll be able to make an informed decision as to whether Always Best Care is the right choice for your loved one.
The odd accident or mishap is just part of life, but one of our main duties as responsible caregivers is to try and reduce the likelihood of your loved one causing any harm to themselves.
Before we begin our elderly care in Jacksonville, a caregiver will carry out a safety assessment on your loved one's home. They'll then produce a written report detailing any changes that we think are necessary, and that point, the ball falls back into your court to implement them.
Your assigned caregiver will also monitor your loved one's mobility at all times. If they're worried at any point, they may advise the use of specialist equipment, such as a walker, to help them to get from A to B.
No, you don't. Home care in Jacksonville should be available for anyone that requires it, and we strongly believe that care providers that use contracts or hourly minimums are more concerned about profits than the well-being of seniors in the local community.
It doesn't matter if your loved one needs an hours' care once a month, we will be there as long as they need us.
We certainly do. Dementia is affecting more and more residents here in Jacksonville, so we developed a specialized team to help seniors and families living with the disease.
They've all been trained in how to respond to typical behaviors caused by the condition to help reduce the stress of your loved one. Not only that, they'll be able to provide you with advice on routines and activities to take part in that will help your loved one to continue to lead a happy life.
Our aim is to become the number one provider of in-home care in Jacksonville and the whole of the United States for those that suffer from dementia by 2020.
Every day, our team of reliable caregivers provides a range of services to seniors in home care in Jacksonville. Some examples include:
If you provide full-time care for your loved one, taking time off can be tricky. With our respite care service, however, you can take as much time off as you want without having to worry about your loved one.
Our caregivers provide the best in-home care in Jacksonville and will be more than happy to look after your loved one while you're away.
We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."
Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.
Take the first step with us - contact your local Always Best Care representative today.
The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.Make an Appointment
We're Always looking for caring talented caregivers. If you want to be one of the best, click the button below to apply today!Apply Now
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I thank my lucky stars the day the social worker at St. Catherine's rehab referred me to Jennifer. She has been a God send to me and my mom. Please don't let that woman get...View Full Testimonial-Edwin I., Jacksonville FL
I thank my lucky stars the day the social worker at St. Catherine's rehab referred me to Jennifer. She has been a God send to me and my mom. Please don't let that woman get away from you and your organization. Even though she has been on vacation somewhere out in the wild west, she has stayed in contact with me making sure that my transition to home health care with Always Best Care has gone smoothly and that I've gotten all the information that I need to help my mom. Jennifer's care and concern has helped us through what has been a very difficult but joyous time. My mom and I have rediscovered each other while facing the challenges of dealing with all the health care and financial needs that she faces. All through this Jennifer has been a strong guiding force. She knows things that other social workers from other agencies that have visited us have no clue about. Regards,
-Edwin I., Jacksonville FL
We want to say a special thanks to you for all the help you provided as we made decisions about Bill's Mother's care. The information you shared was invaluable as we waded through the...View Full Testimonial-The McClures, Jacksonville, FL
We want to say a special thanks to you for all the help you provided as we made decisions about Bill's Mother's care. The information you shared was invaluable as we waded through the options for her needed care. We can not say enough good things about the quality of care givers you provided to us. Without exception, every one was caring, kind, respectful, positive, pleasant, knowledgeable and skilled. Each person was personable and we grew to have complete confidence in each one. Please thank each for us, and if you ever need a letter of recommendation for any of the ladies who worked for Ms. D, please let us know, and we will be more than happy to provide that. The care and the situation you were able to provide was perfect for Ms. D's needs . . . We want you to know that we will recommend you and Always Best Care to anyone who needs long-term or short-term service, guidance and support. We could not have gotten through this transition without your help and we appreciate everything you provided. "You have been a true Blessing to our family and we appreciate you and the agency. Thanks for being there when we needed help and for providing the highest quality service! Wishing you the very best in every way." ~ The McClures, Jacksonville, FL
-The McClures, Jacksonville, FL
The two gals you sent to take care of Grannie were fabulous! Valencia was absolutely wonderful, and Jackie was a dream! She and Grannie talked until 11:30 pm, and I was able to...View Full Testimonial-D. Jones, Jacksonville Beach
The two gals you sent to take care of Grannie were fabulous! Valencia was absolutely wonderful, and Jackie was a dream! She and Grannie talked until 11:30 pm, and I was able to have 24 hours of uninterrupted rest. These two deserve my highest praise as Grannie so enjoyed them. Your services are a blessing! ~ D. Jones, Jacksonville Beach
-D. Jones, Jacksonville Beach
Just a word of praise for Sherrie -- She did an exceptional job with Jon on Thursday taking us to his doctor appointment. She is truly an extraordinary caregiver -- she...View Full Testimonial-Mary L., Jacksonville FL
Just a word of praise for Sherrie -- She did an exceptional job with Jon on Thursday taking us to his doctor appointment. She is truly an extraordinary caregiver -- she knows exactly what to do and does it well. In spite of the difficulties the rain caused, she was so calm and professional and never got ruffled. You are so fortunate to have her working for you. ~ Mary L., Jacksonville FL
-Mary L., Jacksonville FL
I wanted to let you know how much I enjoyed Cindy and how very good she was -- very professional, competent and assisted me so well. Just like Sheri, she anticipated what I needed...View Full Testimonial-Mary, Jacksonville FL
I wanted to let you know how much I enjoyed Cindy and how very good she was -- very professional, competent and assisted me so well. Just like Sheri, she anticipated what I needed and would not let me overdo, insisting that I sit on my walker while she finished shopping for the last 4 items on my list. She did an outstanding job and worked so hard bringing the groceries into the building and then up to our apartment. It was a big shopping trip!!! I hope I didn't exhaust her. I will definitely ask for her again to help, especially with grocery shopping. She is a very thrifty shopper and I appreciated her suggestions! Thanks again for providing the perfect service for me. You do an incredible job screening and selecting caregivers. I do appreciate having such professional, reliable, personable and fun young ladies to help me. I don't know what I would do without all of you. Thank you for being there. ~ Mary
-Mary, Jacksonville FL
Thank you so much for all your help with finding an assisted living facility for my father. Now the hard part is leaving him there. I know he is not going to understand what...View Full Testimonial-Silvesteri H., Jacksonville FL
Thank you so much for all your help with finding an assisted living facility for my father. Now the hard part is leaving him there. I know he is not going to understand what is going on. You are truly our guardian angel. When we had given up all hope, we were put in touch with Always Best Care. We could have never found an affordable place that could meet my father’s health needs without you. Well, once again thank you both for helping us, you guys are the best." ~ Silvesteri H., Jacksonville FL
-Silvesteri H., Jacksonville FL
On behalf of the family I would like to thank you so much for the integral role you played in getting much needed help to my sister and her husband. I honestly don’t know...View Full Testimonial-Lynn L., Fleming Island FL
On behalf of the family I would like to thank you so much for the integral role you played in getting much needed help to my sister and her husband. I honestly don’t know what they would have done without your organizational skills in getting meals to them through your services. Care provided by Always Best Care was such a blessing during this difficult time. Much thanks for all that you did. ~ Lynn L., Fleming Island FL
-Lynn L., Fleming Island FL
Words cannot express how deeply thankful we are for your services. Without Always Best Care to assist us during my wife’s battle with ALS, I don’t know what we would have done. You...View Full Testimonial-John J., Fleming Island
Words cannot express how deeply thankful we are for your services. Without Always Best Care to assist us during my wife’s battle with ALS, I don’t know what we would have done. You always hear of angels on earth, but you are actually one of them. Thank you again for all your comforting care during such a difficult time. ~ John J., Fleming Island
-John J., Fleming Island
I just wanted to thank you again for assisting with placing Mom at the Mason House. Hopefully, everything is going to improve each and every day. I am very thankful she is walking around, like...View Full Testimonial-Carol D., Tallahassee FL
I just wanted to thank you again for assisting with placing Mom at the Mason House. Hopefully, everything is going to improve each and every day. I am very thankful she is walking around, like she was BEFORE going into [rehab]. Shes in a better place now, and it does give me so much peace and comfort. It was so sweet of you to bring the plant for her room. I can tell she likes everything about her room" ~ Carol D., Tallahassee FL
-Carol D., Tallahassee FL
As you all know, my wife passed away peacefully as she wished on June 4. She would haunt me forever if I did not take this opportunity to thank each and every one of you...View Full Testimonial-John J., Fleming Island FL
As you all know, my wife passed away peacefully as she wished on June 4. She would haunt me forever if I did not take this opportunity to thank each and every one of you for stepping up and helping us carry this load.Your kindness and help have personally affected me in a way which will forever change my life and my relationship with my friends and family. ~ John J., Fleming Island FL
-John J., Fleming Island FL
Words cannot express how much your services meant to us. You helped me find a safe place where H. could live and even rode in the ambulance with me to the hospital when I...View Full Testimonial-Kitty F., Orange Park, FL
Words cannot express how much your services meant to us. You helped me find a safe place where H. could live and even rode in the ambulance with me to the hospital when I had a heart attack on the same day. You have been such a blessing. I don’t know what I would have done without you. ~ Kitty F. Orange Park, FL
-Kitty F., Orange Park, FL
Special thanks to each of you for making our "Magnetic Resources" vendor fair a great success!!! ~ Baptist Home Health Care Staff, Jacksonville FL...View Full Testimonial-Baptist Home Health Care Staff, Jacksonville FL
Special thanks to each of you for making our "Magnetic Resources" vendor fair a great success!!! ~ Baptist Home Health Care Staff, Jacksonville FL
-Baptist Home Health Care Staff, Jacksonville FL
My father enjoyed your caregiver, and we are so pleased with her. She is a perfect match! ~ Ronnie G., Orange Park FL...View Full Testimonial-Ronnie G., Orange Park FL
My father enjoyed your caregiver, and we are so pleased with her. She is a perfect match! ~ Ronnie G., Orange Park FL
-Ronnie G., Orange Park FL
What a joy our caregiver is! She is pleasant, good to have for mama, and so endearing. ~ Michelle C., Jacksonville FL...View Full Testimonial-Michelle C., Jacksonville FL
What a joy our caregiver is! She is pleasant, good to have for mama, and so endearing. ~ Michelle C., Jacksonville FL
-Michelle C., Jacksonville FL
Just wanted to thank you for all that you have done for me. You have gone above and beyond in helping me in every way possible. I cannot thank you enough. You and your husband...View Full Testimonial-Joanne C., Jacksonville FL
Just wanted to thank you for all that you have done for me. You have gone above and beyond in helping me in every way possible. I cannot thank you enough. You and your husband provide a wonderful service helping so many of us who have no idea what to do next. You are compassionate and caring, always looking out for what is best in each situation. The nurse said the [caregiver] you sent who sat with dad was great. She was able to get him to eat most of his lunch and was very attentive to him. ~ Joanne C., Jacksonville FL
-Joanne C., Jacksonville FL
I just wanted to pass along compliments I received last week from two different Haven Hospice providers. They heaped praise on Cindy (your caregiver) – on how wonderful she was to work with. ...View Full Testimonial-Michelle F., Jacksonville FL
I just wanted to pass along compliments I received last week from two different Haven Hospice providers. They heaped praise on Cindy (your caregiver) – on how wonderful she was to work with. They both said Cindy was always busy caring for Mom and more than willing to assist and update on mom’s care and progress. I can’t tell you how much this means to me to have an attentive staff and to have feedback from others on her care while our family is away. I feel like this was the one thing that was missing while she was being cared for in Lake Butler. Being a part of my company’s customer service team, I know how easy it is to criticize and realize how important it is to pass along the good stuff too. Thank you again for all of your help. ~Michelle F., Jacksonville FL
-Michelle F., Jacksonville FL