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About
Always Best Care 

Trusted and Reliable Non-Medical Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To support our clients and their loved ones by providing the most reliable care services

Our Vision

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Southbury & Surrounding Area

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Southbury and Surrounding Area, communities of Western Connecticut , including communities of Southbury, Danbury, Bridgewater, Redding, Middlebury, Roxbury, Wilton and surrounding areas.

Call today (203) 262-6170
Or email [email protected]

88 Main Street South, Suite 301, Southbury, CT 06488

Always Best Care combines national strength and standards with local accessibility and personal service. Jeff Gladstein is the new owner while Cheri Panzica is the local contact for Always Best Care of Western Connecticut. Jeff, Cheri Panzica and their entire team have your loved ones best interests at heart, and will ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as 3 hours per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Southbury and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care Non-Medical In Home Care Services

Personal Care Services

  • Personal Hygiene Assistance​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Safety & Cognitive Supervision
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Non-Medical Home Care​​
    We help people with specific needs maintain a safe, independent, and dignified lifestyle with non-medical-home care, senior community referral services and connecting seniors to other special care services as needed.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Mobility – Going for Walks​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
  • Respite Care
  • Fall Prevention
  • Organizing
  • Grocery Shopping
  • Engage with Activities
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TESTIMONIALS

“Thank you so much for everything. Mom is not ready to take the step to accepting in-home help yet, but I can assure you that when she is, you will be our agency of choice. Knowing that you will be able to assist us when the time comes makes me feel so much better about all of this. For me, it makes a big difference to actually know someone who is in charge and I think that will make a difference with my Mom too.”

Martin L.
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TESTIMONIALS

“It is a pleasure to write this! The BEST way to describe your staff:–Pleasant—congenial. Choosing Always Best Care was one our better decisions. You have sent us the perfect people to help my wife. I am grateful for that. Best wishes for continued success.”

Alvaro C.
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TESTIMONIALS

“I am writing on behalf of my family to tell you how appreciative we are of Always Best Care and your services. These have not been the best of times for my family and especially hard on my Mom but we take great comfort knowing you are there to help. Our caretaker has been wonderful since my Dad was sent to River Glen in Southbury and from the very beginning of our ordeal. My Mom is extremely protective of my Dad and has always requested for Judy to help out with my Dad. To me that is the biggest proof of our confidence that has been my Mom’s faith in her. Anything we have asked of her she has delivered and shown what most can’t – that she really cares. Your Professional staff is a pleasure to work with – adapting schedules, applying payments quickly, and always courteous. I felt like great service should be made aware of and should set a standard that Always Best Care always seems to meet..”

Ryan P.
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TESTIMONIALS

“Thank you so much for your kind, personalized service. My mother was always resistive to someone coming into her home to help care for her, but she is very, very pleased. Not only does she have someone to keep her company and meet her physical needs—her kitchen is looking cleaner than I have seen it in a while. Thank you again. Your kind manner was reassuring to my mother and to me, and you have made the process of caring for my mother at home easy and provided me with much needed relief so that I can actually return to work with a calm mind.”

Sherece F.
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TESTIMONIALS

“Your service was timely and most satisfactory !, I’ll definitely keep you in mind for future needs.”

Cody V.
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TESTIMONIALS

“This company is courteous and very compassionate when it comes to caring for your loved ones. They are available 24/7 to help you fill all your caregiving needs and have a great pool of caregivers. The office staff is friendly, very supportive and they will go above and beyond to provide their customers the best service around. I would highly recommend them for any of your Homecare needs.”

Susan M.
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TESTIMONIALS

“My experience interacting with Always Best Care far surpassed my expectations. They’re polite and courageous and always available 24/7 to answer questions and respond in an emergency situation.”

Lorrie O.
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TESTIMONIALS

“I am sending you some of my thoughts about Always Best Care now that I have had time to reflect. Mom’s move to Assisted Living has gone very well and I’d like you to know:–From the initial home meeting and throughout my mother’s care, everyone was extremely personable, professional and knowledgeable of the home care industry. –ABC matched caregivers to my Mother’s needs and personality and we (and my Mother) were very happy with the care received and with the communication between caregivers and family.–Although my Mother is in Memory Care now, she still remembers ‘her ladies’ that not only assisted in her care, but more importantly, offered friendship. We would be very happy to be used as a reference if needed!”

Courtnie B.
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TESTIMONIALS

“I have learned so much with having you and your staff care for my mother. I never would have expected her to rally so much after my father’s death. But it’s amazing what loving care can do –just amazing! Tracy and I cannot thank you enough – you have helped us see how to make our mother’s last days as pleasant and meaningful as possible–which is not only good for her but also for her whole family. I and my boys and husband, and my sister and her son and his family, we can all have time to connect with my mother that will surely enrich our lives forever—and that is such a precious gift! Thank you”

Ryan C.
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TESTIMONIALS

“Excellent company and high levels of customer service!”

Sara M.
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TESTIMONIALS

“I forgot to tell you that I miss your compassion toward your people. You positive and helpful approach toward them is admirable. I did not have such luck with the local companies in MA, lacking good organization and consideration to the clients and the care givers. It is not an easy job accomplish such a success like yours.”

Ildiko G.
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TESTIMONIALS

“I just wanted to shoot you a quick email expressing our thoughts about Mary, who was the caregiver for the weekend. We all thought she was wonderful!! I think her biggest strength is that she “sees the work”, needs little/to no direction, offers to take things out of our hands, is a true-go-getter. For Billie, this type of help is great since she feels like she can take some time to rest and trust all is okay. Mary works hard and is also very patient. I really think Mary is a natural dealing with elderly. She is patient and kind! Anyway, what I wanted to ask is if Mary can be the consistent caregiver for the weekends. The other 4 caregivers that I have met are also very nice. We would like Mary as much as possible as she is punctual, and as I mentioned before, ‘sees what needs doing”. She is focused on what she can do to help. She doesn’t just sit there next to Bill, she has eyes in the back of her head and goes the extra mile. Anything that needs to get done, she says “no wait, let me do it’—if she hasn’t already initiated it herself. She seems to have endless energy and never complained. I just felt compelled to drop you a this note to let you know how impressed we were with her. Thanks”

Marieke H.
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TESTIMONIALS

“Thank you so much for your kind, personalized service. My mother was always resistive to someone coming into her home to help care for her, but she is very, very pleased. Not only does she have someone to keep her company and meet her physical needs—her kitchen is looking cleaner than I have seen it in a while. Thank you again. Your kind manner was reassuring to my mother and to me, and you have made the process of caring for my mother at home easy and provided me with much needed relief so that I can actually return to work with a calm mind.”

Cheryl K.
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TESTIMONIALS

“Thank you for all of your help over the last few weeks. Your caregivers were all terrific and I just don’t know what we would have done without you.”

LindaGo
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TESTIMONIALS

“Your service was timely and most satisfactory! I’ll definitely keep you in mind for future needs.”

Jack Z.
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TESTIMONIALS

“Shame on me for not writing sooner. The days go by so fast –and thanks to your good care I am back to doing things for myself and being busy. Did my own deck this year! And other gardening —feels good! Have started walking 3 times a week at the track! The big 90 will be here in October —and I am going to be ready to celebrate it! Thank you again for all your help. It’s good to know it is there when I need it.”

Marion M.
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TESTIMONIALS

“My Mom’s last 15 months were made easier with the diligent and devoted care provided by Scheryl and your support to come up with replacements when she needed time off. Scheryl was caring and compassionate for both my Mom and her sister when she came to stay. They had a really nice bond. Both the ladies were ever grateful for Scheryl’s attention, conversation, cooking and friendship. Larry and I send best wish and sincere thanks!”

Linda K.
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TESTIMONIALS

“We would like to express our appreciation and thanks for the in-home care that Always Best Care is providing our parents. You have guided us through this very difficult time and have helped us deal with my mother’s illness and her inability to care for my dad. Your caregivers are very capable and caring, and your staff is competent and thorough. We believe this makes your company invaluable to families with loved ones in need of assistance. We would recommend Always Best Care to anybody in search of quality care for their loved one. Thank you for all you and your staff do.”

FionaHoward
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TESTIMONIALS

“I just wanted express our thoughts about Mary, who was the caregiver for the weekend. We all thought she was wonderful!! I think her biggest strength is that she “sees the work”, needs little/to no direction, offers to take things out of our hands, and is a true-go-getter. For Billie, this type of help is great since she feels like she can take some time to rest and trust all is okay. Mary works hard and is also very patient. I really think Mary is a natural dealing with elderly. She is patient and kind! Anyway, what I wanted to ask is if Mary can be the consistent caregiver for the weekends. The other 4 caregivers that I have met are also very nice. We would like Mary as much as possible as she is punctual, and as I mentioned before, ‘sees what needs doing”. She is focused on what she can do to help. She doesn’t just sit there next to Bill, she has eyes in the back of her head and goes the extra mile. Anything that needs to get done, she says “no wait, let me do it’—if she hasn’t already initiated it herself. She seems to have endless energy and never complained. I just felt compelled to drop you a this note to let you know how impressed we were with her. Thanks”

Marieke H.
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TESTIMONIALS

“Thank you so much for your kind, personalized service. My mother was always resistant to have someone come into her home to help care for her, but she is very, very pleased with Always Best Care. Not only does she have someone to keep her company and meet her physical needs—her kitchen is looking cleaner than I have seen it in a while. Thank you again. Your kind manner was reassuring to my mother and to me, and you have made the process of caring for my mother at home easy, and provided me with much needed relief so that I can actually return to work with a calm mind.”

Cheryl K.
×
TESTIMONIALS

“I have learned so much with having you and your staff care for my mother. I never would have expected her to rally so much after my father’s death. But it’s amazing what loving care can do –just amazing! Tracy and I cannot thank you enough – you have helped us see how to make our mother’s last days as pleasant and meaningful as possible–which is not only good for her but also for her whole family. I and my boys and husband, and my sister and her son and his family, we can all have time to connect with my mother that will surely enrich our lives forever—and that is such a precious gift! Thank you”

Caring_2645646
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TESTIMONIALS

“I was so happy with the services our caregiver provided! She was very courteous, hands-on and would do anything I asked her to do. She was pleasure. I enjoyed having her work for me.”

Marjorie C.
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TESTIMONIALS

“Excellent company and high levels of customer service!”

Ken B.

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