They say that your golden years are the best years of your life. For most older Americans, that’s how it should be – a time to relax, reflect, and live life in a familiar place. After all, senior citizens in the U.S. have worked tirelessly to build a better economy, serve their communities, and raise families.
However, as seniors grow older, sometimes they cannot live independently without someone by their side to provide care. Unfortunately, some older Americans aren’t able to rely on their adult children for help. The reality in today’s world is that family members do not have the skills or time to dedicate to caring for their parents. That’s where Always Best Care Senior Services comes in.
Our in-home care services are for people who prefer to stay at home as they grow older but need ongoing care that family or friends cannot provide. More and more older adults prefer to live in the comforts or their home rather than in an assisted living community. Home care in Essex, CT is a safe, effective way to give your loved ones the care they need when they need it the most.
Since 1996, Always Best Care has provided non-medical in-home care for seniors to help them maintain a healthy lifestyle as they age. We are proud to have helped tens of thousands of seniors to maintain a higher level of dignity and respect. We focus on providing seniors with the highest level of home care available so that they may live happily and independently.
Unlike some senior care companies, we genuinely want to be included in our clients’ lives. We believe that personalized care is always the better option over a “one size fits all” approach. To make sure our senior clients receive the best care possible, we pair them with compassionate caregivers who understand their unique needs.
The Always Best Care difference lies in life’s little moments – where compassionate care and trustworthy experience come together to help seniors live a fruitful, healthy life. Whether you are an aging adult that can’t quite keep up with life’s daily tasks or the child of a senior who needs regular in-home care services in Essex, CT. Always Best Care is here to help.
Home is where the heart is. While that saying can sound a tad cliché, it’s especially true for many seniors living in America. When given a choice, older adults most often prefer to grow older at home. An AARP study found that three out of four adults over the age of 50 want to stay in their homes and communities as they age. When you begin to think about why, it makes sense. Home offers a sense of security, comfort, and familiarity.
The truth is, as we age, we begin to rely on others for help. When a family is too busy or lives too far away to fulfill this role, in-home senior care is often the best solution. Home care services allow seniors to enjoy personal independence while also receiving trustworthy assistance from a trained caregiver.
At Always Best Care, we offer a comprehensive range of home care services to help seniors stay healthy while they get the help they need to remain independent. As your senior loved one ages, giving them the gift of senior care is one of the best ways to show your love, even if you live far away.
To give our senior clients the best care possible, we offer a full spectrum of in-home care services:
If your senior loved one has specific care needs, our personal care services are a great choice to consider. Personal care includes the standard caregiving duties associated with companion care and includes help with tasks such as dressing and grooming. Personal care can also help individuals with chronic conditions like diabetes or Parkinson’s or Alzheimer’s.
Sometimes, seniors need helpful reminders to maintain a high quality of life at home. If you or your senior has trouble with everyday tasks like cooking, our home helper services will be very beneficial.
Using this kind of care is a fantastic way to make life easier for you or your senior loved one. At Always Best Care, our talented caregivers often fill the role of a companion for seniors. That way, older adults can enjoy their favorite activities and hobbies while also receiving the care they need daily or weekly.
According to AARP, more than 53 million adults living in the U.S. provide care to someone over 50 years old. Unfortunately, these caregivers experience stress, exhaustion, and even depression. Our respite care services help family caregivers address urgent obligations, spend time with their children, and enjoy other activities. Perhaps more importantly, respite care gives family members time to recharge and regroup. Taking personal time to de-stress helps reduce the risks of caregiver burnout.
When it comes to non-medical home care, our goal is to become a valuable part of your senior’s daily routine. That way, we may help give them the highest quality of life possible. We know that staying at home is important for your loved one, and we are here to help make sure that is possible. If you have been on the fence about non-medical home care, there has never been a better time than now to give your senior the care, assistance, and companionship they deserve.
Always Best Care in-home services are for older adults who prefer to stay at home but need ongoing care that friends and family cannot provide. In-home care is a safe, effective way for seniors to age gracefully in a familiar place and live independent, non-institutionalized lives. The benefits of non-medical home care are numerous. Here are just a few reasons to consider senior care services from Always Best Care:
While it’s true that some seniors have complicated medical needs that prevent them from staying at home, aging in place is often the best arrangement for seniors and their families. With a trusted caregiver, seniors have the opportunity to live with a sense of dignity and do so as they see fit.
In-home care makes it possible for millions of seniors to age in place every year. Rather than moving to a unfamiliar assisted living community, seniors have the chance to stay at home where they feel the happiest and most comfortable.
How much does a senior’s home truly mean to them?
A study published by the American Society on Aging found that more than half of seniors say their home’s emotional value means more than how much their home is worth in monetary value. It stands to reason, that a senior’s home is where they want to grow old. With the help of elderly care in Essex, CT, seniors don’t have to age in a sterilized care facility. Instead, they can age gracefully in the place they want to be most: their home. In contrast, seniors who move to a long-term care facility must adapt to new environments, new people, and new systems that the facility implements. At this stage in life, this kind of drastic change can be more harmful than helpful.
Institutional care facilities like nursing homes often put large groups of people together to live in one location. On any given day, dozens of staff members and caregivers run in and out of these facilities. Being around so many new people in a relatively small living environment can be dangerous for a seniors’ health and wellbeing. When you consider that thousands of seniors passed away in nursing homes during the COVID-19 pandemic, opting for in-home care is often a safer, healthier choice for seniors. Aging in place has been shown to improve seniors’ quality of life, which helps boost physical health and also helps insulate them from viral and bacterial risks found in elderly living facilities.
For many seniors, the ability to live independently with assistance from a caregiver is a priceless option. With in-home care, seniors experience a higher level of independence and freedom – much more so than in other settings like an assisted living community. When a senior has the chance to age in place, they get to live life on their own terms, inside the house that they helped make into a home. More independence means more control over their personal lives, too, which leads to increased levels of fulfillment, happiness, and personal gratification. Over time, these positive feelings can manifest into a healthier, longer life.
More independence, a healthier life, and increased comfort are only a few benefits of aging in place. You have to take into consideration the role of cost and convenience. Simply put, it’s usually easier to help seniors age in place than it is to move them into an institutional care facility. In-home care services from Always Best Care, for instance, can be less expensive than long-term solutions, which can cost upwards of six figures per year. To make matters worse, many residential care facilities are reluctant to accept long-term care insurance and other types of payment assistance.
With Always Best Care’s home care services, seniors and their families have a greater level of control over their care plans. In-home care in Essex, CT gives seniors the chance to form a bond with a trusted caregiver and also receive unmatched care that is catered to their needs. In long-term care facilities, seniors and their loved ones have much less control over their care plan and have less of a say in who provides their care.
In-home care is a valuable resource that empowers seniors to age in place on their own terms. However, a big concern for many families and their loved ones is how much in-home care costs. If you’re worried that in-home care is too expensive, you may be pleasantly surprised to learn that it is one of the most affordable senior care arrangements available.
Typically, hiring an Always Best Care in-home caregiver for a few hours a week is more affordable than sending your loved one to a long-term care facility. This is true even for seniors with more complex care needs.
At Always Best Care, we will work closely with you and your family to develop a Care Plan that not only meets your care needs, but your budget requirements, too. Once we discover the level of care that you or your senior need, we develop an in-home care plan that you can afford.
When you or your senior loved one needs assistance managing daily tasks at home, finding a qualified caregiver can be challenging. It takes a special kind of person to provide reliable care for your senior loved one. However, a caregiver’s role involves more than meal preparation and medication reminders. Many seniors rely on their caregivers for companionship, too.
Our companion care services give seniors the chance to socialize in a safe environment and engage in activities at home. These important efforts boost morale and provide much-needed relief from repetitive daily routines. A one-on-one, engaging conversation can sharpen seniors’ minds and give them something in which to be excited.
At Always Best Care, we only hire care providers that we would trust to care for our own loved ones. Our senior caregivers in Essex,CT understand how important it is to listen and communicate with their seniors. A seemingly small interaction, like a short hug goodbye, can make a major difference in a senior’s day. Instead of battling against feelings of isolation, seniors begin to look forward to seeing their caregiver each week.
Understanding the nuances of senior care is just one of the reasons why our care providers are so great at their job.
Unlike some senior care companies, our caregivers must undergo extensive training before they work for Always Best Care. In addition, our caregivers receive ongoing training throughout the year. This training ensures that their standard of care matches up to the high standards we've come to expect. During this training, they will brush up on their communication skills, safety awareness, and symptom spotting. That way, your loved one receives the highest level of non-medical home care from day one.
The first step in getting quality in-home care starts with a personal consultation with an experienced Care Coordinator. This initial consultation is crucial for our team to learn more about you or your elderly loved one to discover the level of care required. Topics of this consultation typically include:
An assessment of your senior loved one
An in-depth discussion of the needs of your senior loved one to remain in their own home
Reviewing a detailed Care Plan that will meet your senior loved one's needs
ESSEX, CHESTER, DEEP RIVER, CT — Virtual coffee with State Representative Christine Palm:With one month to go before the 2022 Legislative Session convenes, I'd like to hear your concerns, ideas and suggestions. I'd also like to give you a preview of what the session may hold.To accommodate a variety of schedules, I am holding four virtual (via Zoom) coffee hours over the next several weeks. I hope you will find the time to join one of them. To register for these meetings, please click one of the links found below. You wil...
ESSEX, CHESTER, DEEP RIVER, CT — Virtual coffee with State Representative Christine Palm:
With one month to go before the 2022 Legislative Session convenes, I'd like to hear your concerns, ideas and suggestions. I'd also like to give you a preview of what the session may hold.
To accommodate a variety of schedules, I am holding four virtual (via Zoom) coffee hours over the next several weeks. I hope you will find the time to join one of them. To register for these meetings, please click one of the links found below. You will be sent a Zoom invitation after registering.
A word about protocol: To make these meetings more interactive and informal, we are not recording them or broadcasting them live on Facebook, as many of my colleagues do. Instead, I hope we can simulate an actual meeting in a coffee shop, minus the risk of spreading or catching Omicron. My staff will be on hand to facilitate the Zoom. Please know that you are free to criticize and question anything; however, if people get abusive or inappropriate, we will shut them out of the meeting and proceed respectfully. Thank you, in advance, for engaging with me.Here are the separate zoom links for each of the dates:When: Thursday, January 6th, at 12:00 p.m.Where: Join me on zoom.Register here: https://us02web.zoom.us/meeting/register/tZcrc-iqrjkrHdU95PB-lJcyKZ8l02UmMNSJWhen: Friday, January 14th, at 7:00 p.m.Where: Join me on zoom.Register here: https://us02web.zoom.us/meeting/register/tZMsc-yqqTwqGN2NC5ZncVLi5GXtPiTrluKuWhen: Wednesday, January 26th, at 8:00 a.m.Where: Join me on zoom.Register here: https://us02web.zoom.us/meeting/register/tZUqcuihpz4tHNxJbN685N2r-9p0AhUd2AzmWhen: Sunday, January 30th, at 3:00 p.m.Where: Join me on zoom.Register here: https://us02web.zoom.us/meeting/register/tZIpfuqtpz8jGdNRCwBImMnTrR6PvAPuLJMd
Please feel free to contact me by email at [email protected] with any questions or concerns.
Here's a look at some new and interesting places that joined the Connecticut dining scene recently, including new locations of established favorites, two spots with celebrity ties and a cookie shop that’s all over TikTok.The third location of the bakery and cafe opened in mid-December, taking the former Truffles Bakery space in the Farmington Village. Like its sister locations in West Hartford Center and Glastonbury, the newest HBC offers artisan breads,...
Here's a look at some new and interesting places that joined the Connecticut dining scene recently, including new locations of established favorites, two spots with celebrity ties and a cookie shop that’s all over TikTok.
The third location of the bakery and cafe opened in mid-December, taking the former Truffles Bakery space in the Farmington Village. Like its sister locations in West Hartford Center and Glastonbury, the newest HBC offers artisan breads, pastries, sandwiches and a full coffee program with specialty lattes and espresso drinks.
767 Farmington Ave., @hartfordbaking.
If you've ever wanted to try the "Piecaken," a dessert version of the turducken, it's now available at Foxwoods. The resort casino recently debuted Sprinkletown, a new bakery storefront featuring celeb pastry chef Zac Young's viral multi-layered dessert with assorted flavors of pie, cake and fillings.
Young, known for his top-four finish on Bravo's "Top Chef: Just Desserts," is the face of the new sweet shop in the Great Cedar Casino. Sprinkletown offers ice cream sundae cones, stuffed cookies, "Zacarons" and cakes available whole or by the slice, including a layered strawberry rainbow cake.
350 Trolley Line Blvd., @sprinkletownbakes.
For three years, The Essex in Centerbrook shared a large Tudor-style building with its sibling restaurant Los Charros Cantina, and owner Colt Taylor tried to balance the fine-dining concept with the lively Mexican restaurant in neighboring dining rooms. But in early December, Taylor moved The Essex to Old Saybrook’s Main Street, launching its next chapter in an intimate, 42-seat Main Street space with an open kitchen and chef's counter.
The “modern American” menu features dishes like octopus a la plancha, toffee-braised short rib with local Seacoast mushroom cannelloni and red crab agnolotti with fermented Calabrian chile pesto. Guests can order a la carte or indulge in five- or seven-course tasting menus, starting at $85.
247 Main St., 860-237-4189, @theessexrestaurant.
Crumbl Cookies, a cookie brand that's enjoyed viral fame, opened its first Connecticut store Dec. 17 in Manchester. The cookie company has more than 3 million followers on TikTok, where it showcases its weekly gourmet flavors like churro with cinnamon and sugar, red velvet white chip, salted caramel cheesecake, key lime pie and dulce de leche. Crumbl will offer takeout, delivery and curbside pickup options, with cookies served in its signature oblong pink box.
1540 Pleasant Valley Road (Suite E), 860-281-2131, @crumblcookies.
The Breakroom opened Nov. 21 in South Norwalk from the owners of New Canaan’s Dolce Italian Cafe, featuring a full coffee program with espresso beverages and a variety of salads, wraps, Italian pressed panini and sweet and savory crepes. All-day breakfast is available, with options like egg sandwiches, oatmeal, avocado toast and “American breakfasts” with eggs, hash browns and choice of meat. The cafe also specializes in CBD-infused coffee drinks.
14 N. Main St., 203-354-2518, @thebreakroomsono.
The Kavourakis family “will bring you to Flavortown” at Epik Diner, lending decades of industry experience to their new restaurant and bake shop on Whalley Avenue. (Potato-crusted salmon, a signature entree by family patriarch George Kavourakis, caught the attention of “Diners, Drive-Ins and Dives” host Guy Fieri when the TV star visited his Baltimore diner in 2009.) It’s on the colossal menu at the new restaurant, which opened Nov. 17, joining a dizzying variety of classic and specialty dishes for breakfast, lunch and dinner.
Kavourakis’ wife, Daniela, is the “in-house executive pastry chef” who handles desserts, including 25 kinds of cheesecake, and she crafts the restaurant’s “Epik Shakes,” crowned with toppings like whole slices of cake, cotton candy, cookies and ice cream sandwiches.
1426 Whalley Ave., 203-397-1556, @epikdiner.
Ruby & Bella’s is the new restaurant within the SaksWorks Greenwich hospitality dining experience, in the former Ralph Lauren storefront on Greenwich Avenue. The menu, led by executive chef Jason Leckey, features contemporary American cuisine, with dishes like tuna tartare, jumbo lump crab cake, bone-in filet mignon, chicken paillard and a lobster club with jalapeño mayo and avocado. Ruby & Bella’s offers dinner Tuesday through Saturday, starting at 5:30 p.m. and coffee with light bites all day Monday through Saturday.
265 Greenwich Ave., 475-272-8680, @rubyandbellas.
ESSEX, CHESTER, DEEP RIVER, CT — State Representative Christine Palm informs the community about new laws which will come into effect as of January 1st 2022:"Dear Neighbor,In addition to marking the start of a new year, January 1 also marks the enactment of new laws in our state. Please remember that some laws passed in 2021 won't take effect until later in the year or in 2023, e.g. recreational cannabis. Below I've gathered just a few that will go into effect on the first of the year which I think will be of interes...
ESSEX, CHESTER, DEEP RIVER, CT — State Representative Christine Palm informs the community about new laws which will come into effect as of January 1st 2022:
In addition to marking the start of a new year, January 1 also marks the enactment of new laws in our state. Please remember that some laws passed in 2021 won't take effect until later in the year or in 2023, e.g. recreational cannabis. Below I've gathered just a few that will go into effect on the first of the year which I think will be of interest to you.
Paid Family and Medical Leave ProgramConnecticut's landmark Paid Family and Medical Leave Program will start accepting applications for claims of qualifying events, such as birth or adoption of a child, illness of a family member or one's self, on or after January 1.Under the program, which the legislature passed in 2019, eligible workers will be able to take up to 12 weeks of time off from work without losing income. This money comes from a pool created by a payroll deduction of one half of one percent, and the combined power of that pool will mean people will no longer be forced to choose between work or health.Connecticut is only the eighth state in the nation to enact a paid family and medical leave program. Currently, only 13% of private-sector workers in the United States have access to paid family and medical leave.
The program is administered by the Connecticut Paid Leave Authority. Applications can be submitted starting in January 2022 through the website at ctpaidleave.org or via email, fax, phone, or mail. The toll-free application hotline is 877-499-8606.
An Act Concerning ImmunizationsWhile COVID-19 is taking up most of our health concerns, it is not the only disease requiring vaccination. Starting Jan. 1, no religious exemption from state-mandated childhood immunizations for students attending public and private schools (including higher education institutions) will be given. Starting Jan. 1, all children entering school must be vaccinated against:
Exemptions submitted before April 28, 2021 for those enrolled in kindergarten or higher will be grandfathered in.
An Act Concerning the Zoning Enabling Act, Accessory Apartments, Training for Certain Land Use Officials, Municipal Affordable Housing Plans and a Commission on Connecticut's Development and FutureThe legislature took a much needed step in increasing affordable housing so that people such as students, retirees, empty-nesters, and town workers can afford to live in our district. Starting Jan. 1, it will be permissible for housing such as garage apartments, in-law suites or "granny pods" to be constructed and leased to family or other tenants in residential and single-family areas, provided they are appropriate to the scale and architecture of the town.
An Act Establishing a Tax Credit for Employers That Make Payments on Certain Loans Issued to Employees by the Connecticut Higher Education Supplemental Loan AuthorityThis law helps both employer and employee. With costs of higher education and student debt mounting, this act seeks to encourage businesses to support their employees' financial well-being. This law gives a tax break to employers who make eligible education loan payments on a qualified employee's behalf. The maximum credit per employee per income year is $2,625.
An Act Concerning Dental and Vision Insurance Coverage for Children, Stepchildren, and Other Dependent ChildrenThis law allows health, dental, and vision insurance policies to be extended to children, stepchildren, or dependents until the age of 26. Previously, stepchildren and dependents were not always covered under this provision.
The Connecticut Parentage ActThe Connecticut Parentage Act allows equal treatment under the law for same-sex couples by giving non-biological parents legal rights, regardless of parents' marital status, gender, or sexual orientation.
An Act Concerning Diabetes and High Deductible Health PlansThis new law makes life-saving insulin affordable. Starting Jan. 1, certain health insurance policies must:
An Act Concerning Use of Force by a Peace OfficerStarting in the new year, new provisions will limit the circumstances under which a law enforcement officer may use deadly physical force, as well as limit when officers may use chokeholds. The General Assembly made these changes in 2020 following the death of George Floyd, and a compromise was reached with law enforcement departments in Connecticut to delay the implementation of these provisions until 2022 so that officers could have more time to receive training on them.
An Act Concerning Insurance Discrimination Against Living Organ Donors and Establishing a Chronic Kidney Disease Advisory CommitteeLiving organ donors offer the gift of life to those waiting on the transplant list, but often face increased insurance premiums or denial of coverage following the donation. With so many waiting for a transplant, we must work to increase the amount of living organ donors. This law does exactly that by prohibiting insurers from discriminating against living organ donors.
For a full list of laws going into effect on Jan. 1, CLICK HERE.
Please feel free to contact me by email at [email protected] with any questions or concerns.
Christine PalmState Representative"
Thunder Road and FloRacing officials have confirmed that their live streaming partnership to bring fans worldwide the excitement of Central Vermont stock car racing will continue in 2022. All 19 Thunder Road events will again be broadcast in full as part of a multi-year agreement.For just a $150 annual subscription fee, which comes out to $12.50 a month, fans can watch every lap of action at the “Nation’s Site of Excitement” either live or on-demand along with highlights and interviews. This includes the 60th...
Thunder Road and FloRacing officials have confirmed that their live streaming partnership to bring fans worldwide the excitement of Central Vermont stock car racing will continue in 2022. All 19 Thunder Road events will again be broadcast in full as part of a multi-year agreement.
For just a $150 annual subscription fee, which comes out to $12.50 a month, fans can watch every lap of action at the “Nation’s Site of Excitement” either live or on-demand along with highlights and interviews. This includes the 60thNorthfield Savings Bank Vermont Milk Bowl, both ACT Late Model Tour events, the $10,000-to-win Tri-Track Open Modified Series event as part of the Mekkelsen RV Memorial Day Classic, the Bolduc Metal Recycling Enduro 200, and all weekly races.
A subscription also provides viewers access to the entire FloRacing and FloSports library. FloRacing was recently named the exclusive broadcaster of the NASCAR Roots package, which includes the NASCAR Whelen Modified Tour, NASCAR Pinty’s Series, and ARCA Menards Series. FloRacing also live streams events from Stafford Motor Speedway, USAC Racing, the Chili Bowl Nationals, Eldora Speedway, the SMART Modified Tour, and much more. Other FloSports networks are dedicated to sports such as football, baseball, cycling, soccer, and track and field.
Northeast Sports Network of Essex Junction and Lyndonville will produce the Thunder Road broadcasts. Events can be viewed on the FloRacing website; the FloRacing mobile app; and smart TV platforms such as Roku, Apple TV, Amazon Fire TV, and ChromeCast. Visit https://bit.ly/32NDamR to sign up for a FloRacing account.
Thunder Road and FloRacing have again teamed up for two “double purse” events as part of the live streaming arrangement. All divisions will be racing for double the prize money at the Times Argus Midseason Championships on Thursday, July 21 and Vermont Tire & Service Night on Thursday, August 18. Nearly $30,000 in total bonus awards have been posted across the two events. The Midseason Championships also have added distance and double points.
“Working with FloRacing has been a great thing for Thunder Road and its fans,” Thunder Road managing partner Cris Michaud said. “The viewership numbers for year one were even better than we expected, and we think they’ll only grow as fans outside Vermont discover the great racing. FloRacing’s addition of series such as the NASCAR Whelen Modified Tour and the SMART Modified Tour gives our fans even more value for their subscription. We can’t wait to get the 2022 season started with the Community Bank N.A. 150 on Sunday, May 1.”
FloSports is an international leader in live event streaming and on-demand video. It offers exclusive coverage and original programming for more than two dozen sports. Their content library includes live events, shows, commentary, movies, and documentaries. FloSports has partnered with numerous major sports organizations and college conferences, including the NCAA, Tour de France, Big 10, USA Wrestling, and the Professional Bowlers Association.
FloRacing is the primary motorsports platform on FloSports. They broadcast events live and on-demand from dozens of racetracks and series across North America, including stock car racing, open-wheel racing, drag racing, and motocross. You can also watch highlight packages, classic auto racing events, motorsports-themed films, documentaries, and more 24/7. To learn more about FloRacing and the FloSports Network, visit www.floracing.com or www.flosports.tv.
For more information, contact the Thunder Road offices at (802) 244-6963, [email protected], or visit www.thunderroadvt.com. You can also follow us on Facebook, Twitter, and Instagram at @ThunderRoadVT. For more information about FloRacing, visit www.FloRacing.com.
After 15 years in business, The Spa of Essex is closing its doors. The owner of the spa emailed customers in the end of July letting them know of the spa's closure.A customer shared the email with NBC Connecticut which said, in part, "during these extremely difficult times with many challenges and uncertainty still ahead I have decided to close The Spa of Essex. Due to Covid and circumstances beyond my control the spa is unable to run the way I dreamed."With sudden closure, some customers are wondering what to do with...
After 15 years in business, The Spa of Essex is closing its doors. The owner of the spa emailed customers in the end of July letting them know of the spa's closure.
A customer shared the email with NBC Connecticut which said, in part, "during these extremely difficult times with many challenges and uncertainty still ahead I have decided to close The Spa of Essex. Due to Covid and circumstances beyond my control the spa is unable to run the way I dreamed."
With sudden closure, some customers are wondering what to do with their gift cards to the spa.
“There wasn’t any mention of the customers and what the next step is for us," said Amber Maly-Bingham. She lives in Clinton and received a $200 spa gift card from her husband for her birthday. “Even half at this point would be better than nothing.”
Jessica Keith lives in Westbrook and is in a similar situation. She received a $150 gift card from her mom for her birthday in March.
“It is sad for them because obviously the economy and Covid. Seeing anybody close is not good, but that the same time the people who bought my gift cards are also struggling in this economy," said Keith.
According to the CT Department of Consumer Protection, this is a common situation when businesses close suddenly and there is not much a customer can do.
“They can file a complaint and we will do our best to try to mediate something, but it is certainly not guaranteed and it is very difficult to do once those businesses are closed," said Kaitlyn Krasselt, director of communications for the DCP.
The department's best advice is to use gift cards as soon as you get them.
“Just to make sure that you are not left hanging with an unused gift card to a business that doesn’t exist anymore," said Krasselt.
NBC Connecticut spoke with the spa's owner who said that closing the spa is one of the most difficult things she has ever done. She said she is aware that customers still have gift cards and she is working on a plan.
Customers with outstanding gift cards can email the owner with the gift card number at [email protected].
Jennifer Calabro used to work at The Spa of Essex as a massage therapist. She is opening a new spa called "The River Room" at the Millhouse in Chester. She said she will honor the gift cards from The Spa of Essex in some way.
“I just feel it’s the right thing to do. The Spa of Essex has been here a long time and we have always provided really good service to everybody. Everybody loved coming here. It’s the least I can do to keep loyal clients happy," said Calabro.
She is still working with the owner to obtain the list of outstanding gift card numbers.