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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To support our clients and their loved ones by providing the most reliable care services

Our Vision

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of East Bay

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in East Bay, communities of East Bay Area , including Contra Costa county communities of Walnut Creek, Alamo, Danville, San Ramon, Pleasant Hill, Lafayette, Moraga, and Orinda.

Call today (925) 210-0323
Or email [email protected]

251 Lafayette Circle, Suite 310, Lafayette, CA 94549

Always Best Care combines national strength and standards with local accessibility and personal service. Bill Kammerer, the owners of Always Best Care-East Bay, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

 

 

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Lafayette and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
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TESTIMONIALS

“Excellent service. Bill explained all the details about in-home care thoroughly and accurately. My 2 main caregivers, Kangou and Beth, were very professional and competent and treated me well, and were very nice people to work with.”

Marvin
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“Very nice,friendly and professional. Fairly new with this care and will update after about a month”

Kat L.
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“I live in Texas and my Mom was in California, so communication was key to me in knowing how my Mom was doing, and what she might need. ABC did all the right things; from setting up an online portal that would allow my siblings and I to see what each caregiver was doing during her in-home care, to billing questions, medication requirements, etc. Everything was transparent, and that’s so important when it comes to caring for an older family member. Their office staff is outstanding as well. From billing questions to change requests, they never made me feel like I was asking for too much, or that they didn’t have time to make sure my Mom was always taken care of. Always Best Care took the time and effort to make sure my mom was taken care of in the best possible way, and for that I will be eternally grateful. Highly recommend their service!”

Paul S.
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“My nickname for Bill is Clarence the Angel from “It’s a Wonderful Life”. At the worst possible time, in the middle of a pandemic, my elderly mother was diagnosed with Stage 4 cancer. I had 1 week to find a place for her to live and set up hospice care. In addition I had no other family support. That is when I found Bill/ABC. What a joy! He listened to my needs, concerns, budget and general stress all with great patience and concern. He guided me through the process, set up home tours and advised me what to look for while interviewing prospects. Within 1 week we were able to place my mom in a wonderful home where she can spend her remaining days happy and cared for. The relief I feel cannot be measured and I will be forever grateful to Bill and team.”

Cindy P.
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“I would be more than happy to recommend the care services of Always Best Care to anyone looking for a good caregiver. They have the best team of caregivers who are trained, experienced, and highly knowledgeable in every aspect of senior care. I highly recommend Always Best Care to anyone who often feels overwhelmed while caring for a senior family member. I have been through this and know how difficult it can get at times. But thanks to Always Best Care, I am now able to better manage my time at work and home. I would still have been struggling with a lot of things if I didn’t have their amazing caregivers to help me take care of my ailing aunt.”

Mary Y.
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“I am forever grateful for the compassionate care provided by Always Best Care to my grandparents. Their caregivers are experienced and can work under any situation. Both my grandparents had not been keeping well for a long time, especially my grandma who was recently diagnosed with dementia. The caregivers took care of all her needs, including her diet, exercise routine, etc. Thanks again to the whole team of Always Best Care.”

Nick J.
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“We chose Always Best Care because their staff is extremely personable, responsive, and caring. We know that we can call them anytime for anything. They are very flexible and always ready to make the required changes in the care plan.”

Felicia H.
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TESTIMONIALS

“I would be more than happy to recommend the care services of Always Best Care to anyone looking for a good caregiver. They have the best team of caregivers who are trained, experienced, and highly knowledgeable in every aspect of senior care. I highly recommend Always Best Care to anyone who often feels overwhelmed while caring for a senior family member. I have been through this and know how difficult it can get at times. But thanks to Always Best Care, I am now able to better manage my time at work and home. I would still have been struggling with a lot of things if I didn’t have their amazing caregivers to help me take care of my ailing aunt.”

Ricky D.
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“Bill is representative of his professional, reliable, kind-hearted staff. There is an over abundance of non-medical Homecare companies in the Contra Costa Area and Always Best Care makes my top three list because I trust them implicitly. Their hearts are in the right places when it comes to providing great care and truly helping people. They are very responsive, dependable, and I never worry about anything falling through the cracks. Absolutely recommend their services.”

Camalin J.
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“I have two aging family members that have currently needed some extra help. My wife and myself have full time jobs and cannot provide all the extra help that our loved ones need. Always Best has filled that need and has allow both family members to remain in their homes and still feel in control of their lives. Always Best is just that. They are flexible with their schedules and both relative’s have enjoyed the extra help and company.”

Portified
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“I am very appreciative of the amazing service Always Best Care has been providing to my grandmother. The caregiver assigned for her care is professional, honest, and patient. Thank you so much for everything.”

Allen B.
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“We are very happy with the service we have received from Always Best Care. They have the best aides with the all the knowledge, experience, and training needed for senior care. We would highly recommend them to anyone in need of professional care for a senior loved one.”

Carol H.
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TESTIMONIALS

“I would happily recommend Always Best Care to anyone looking for quality in-home care for a senior loved one. I was very satisfied with the care provided to my dad. The caregivers easily adapted to his changing needs over time. Their team always kept in touch to check on how everything was going. They were always quick to respond to my concerns and kept me involved in the whole process.”

Santiago T.
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“I always wanted my parents to live in their own house as they grow old. I am glad I found a reliable agency like Always Best Care that has been helping seniors age in place for so many years. Their excellent care services have greatly helped my parents live their senior years in the healthiest and happiest way. Thank you so much Always Best Care for referring Sarah to us. She is very sweet and knows her work. My mother enjoys her company and waits for her every morning. They are soon planning to start doing Yoga at home. I am sure it is going to be a lot of fun. Sarah is more like a family to us now.”

Cindy R.
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“I really want to thank Always Best Care for dealing with my grandmother with great care and dedication when she needed it the most. The decision of sending her to a senior living facility was a quite difficult one to execute but then the team assured us about her security and safety in such a manner that we could not resist availing their services. I am so glad that we took the decision.”

Gus R.
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“I would like to acknowledge the contributions to my father’s well being made by the wonderful staff of Always Best Care. Not only did they arrange for his care on a very short notice, but also sent the best caregiver to help him with difficult tasks.”

Lee H.
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“My mother was a very active senior, but when her back pain became too great, we were looking for a caregiver for her because her pain was getting out of control day by day. Then I called up Always Best Care and they helped me with everything. I am very satisfied with their work. Thank you Always Best Care!”

Robbie M.
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“Always Best Care supported me when I was in utmost need. They provided me & my family with the best care possible. Thank you Always Best Care!”

Kevin T.
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“We feel very fortunate to have Edwin Sterling as our caregiver. He is very dependable, courteous and has a lot of patience.”

Leta J.
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“I am very grateful to Always Best Care for providing such great In-Home Care services. My mom can remain in her home with dignity and respect – the way she always wanted. Things wouldn’t be this easy without the support of your wonderful caregivers. Thanks a lot.”

John G.
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“I would like to recommend Always Best Care to all those looking for professional care giving services for their aging love done at home. They have the best team of caregivers who ensure to provide compassionate services. Well done guys!”

Jyotin G.
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TESTIMONIALS

“I would happily recommend Always Best Care to anyone looking for quality in-home care for a senior loved one. I was very satisfied with the care provided to my dad. The caregivers easily adapted to his changing needs over time. Their team always kept in touch to check on how everything was going. They were always quick to respond to my concerns and kept me involved in the whole process.”

Soundman R.
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“I would happily recommend Always Best Care to anyone looking for quality in-home care for a senior loved one. I was very satisfied with the care provided to my dad. The caregivers easily adapted to his changing needs over time. Their team always kept in touch to check on how everything was going. They were always quick to respond to my concerns and kept me involved in the whole process.”

Mike T.
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TESTIMONIALS

“I would happily recommend Always Best Care to anyone looking for quality in-home care for a senior loved one. I was very satisfied with the care provided to my dad. The caregivers easily adapted to his changing needs over time. Their team always kept in touch to check on how everything was going. They were always quick to respond to my concerns and kept me involved in the whole process.”

Santiago T.
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TESTIMONIALS

“Always Best Care has been a godsend. When I got sick I needed more care than my family could provide. The staff at the skilled nursing facility recommended Always Best Care. Bill Kammerer visited and explained how they could help me recover and stay safe and healthy. Bill is very easy to work with, extremely knowledgeable, and patient. He asked me questions, listened to my responses, suggested solutions, and developed a care plan that meets my needs perfectly. In addition, Always Best Care’s caregivers have been fantastic. They are polite, hardworking, reliable, professional, congenial, and well trained. I whole-heartedly recommend Always Best Care.”

Betty F.
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“Many Thanks for the compassionate care and attention your caregivers provided us at a very difficult time-period in our lives.  I would recommend your services to anyone in need of care for a loved one.”

Susan S.
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“Many Thanks for the compassionate care and attention your caregivers provided us at a very difficult time-period in our lives.  I would recommend your services to anyone in need of care for a loved one.”

Aaron S.

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