Meet the Team

Eiso Wortelboer

Owner

Originally from the Netherlands but raised in Switzerland, Eiso moved to the United States 20 years ago. With decades of experience doing acquisitions and business consultancy, the entrepreneur has specialized in helping home health care companies in California grow for the past five years. His passion for the home health sector launched his latest endeavor with Always Best Care of Indian Wells. He graduated from the University of Geneva, where he earned a master’s in business.

“I’ve always enjoyed helping others, and as the eldest sibling of six I naturally fell into the caregiving role for my family. When the opportunity arose to combine my professional experience of growing businesses and my passion for providing quality care to those in need, I couldn’t let it pass me by,” said Eiso Wortelboer. “Always Best Care of Indian Wells has been a staple part of the community for many years, and I’m excited to continue its legacy as the new owner. With Always Best Care’s unparalleled support and resources, I’m eager to continue to serve this area through this venture.”

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Bonnie Zwack

Director Emeritus and Golf Pro

Bonnie and her husband Neil were the founders of Always Best Care in the Indian Wells, and after 12 years of hard work they decided to retire in March 2021. But helping out is in Bonnie’s DNA and we are so happy that she agreed to stay onboard in a more “leisure” way… We agreed on her new title of Director Emeritus and Golf Pro, so if you are in the need for help, whether on the golf course or off the course, please give her a shout and make her day!

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Douglas Kneebone

Senior Compliance Officer

Doug was a senior law partner in the Toronto office of the Gowlings firm in Canada. He has extensive experience in corporate transactions. After leaving Gowlings, Doug was an Executive Committee Member of a telecommunications startup based in San Francisco with offices in the United States, Canada, Singapore, Hong Kong and New Delhi. His responsibilities included management of all Human Resources issues for the Company. In this capacity he managed the San Francisco office with over 100 engineers on the payroll giving him extensive experience with California’s labour laws.

To their constant amusement, Doug has raised three talented daughters in a bilingual (French and English) household without substantially improving on his high school French. His two youngest are still in university and his oldest is a food and beverage hospitality professional working in Toronto. He fancies himself a cook and enjoys Spanish, Italian and French wines.
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Juan Garcia

Customer Care and HR Manager

Hello, I am the Customer Care and HR Manager at Always Best Care Indian Wells. My main role here is to strive on creating an efficient and safe work environment for my staff and my clients by promoting and understanding the agency organizational mission, values and behavioral expectations to higher standards of excellence, including setting standards of practice, ensuring the agency compliance with all regulatory standards and lending staff a culture of safety, continuous improvement and quality client care.
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Marisela Gamboa

Billing and Payroll Manager

Hello, My name is Marisela Gamboa. I am the Billing and Payroll Manager here at Always Best Care. With my 8 Years of experience in the Senior Care field I can say that I love what I do. It is an honor to be able to help our clients with their needs. I’m Bilingual and love numbers. I also have a degree in Billing and Coding. I can assist you with all your billing and Long Term Care Insurance questions.
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Monica Cabrera

Recruiting and HR Coordinator

I have been with Always Best Care in the Desert Cities since August 2018, I started as a Caregiver. I was a caregiver for about 11 months, I enjoy Caring for others, it’s my passion helping seniors that need our help and services. Now I am the Recruiting and HR Coordinator and if you stop at the office I will happy to greet you. I hope to see you soon.

Valentine Knapp

Customer Care Coordinator

Even though I am originally from Oklahoma, I am well versed in the southern California ways. Being someone who also works firsthand in the medical world I bring a multitude of care and passion into my work within Always Best Care. I will be completing my nursing classes in November. I look forward, to being a supportive role within your family dynamic needs, whether it be for caregiving or further referrals.
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Carolina Esquivel

Customer Care Coordinator

My name is Carolina Esquivel. I am the Customer Care Coordinator at Always Best Care. I have been a member of the healthcare community for 11 years. I have worked in clinical settings and home health. My passion is to help others, such as the low income community and the elderly. I am responsible, detail oriented, and always willing to help.
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Monique Lopez

Recruiting and Care Coordinator

Hello, my name is Monique Lopez. I am a Recruiting & Care Coordinator at Always Best Care. I assist on finding the right candidate to work for our company and I help matching the Caregiver skills to our client needs. I also assist with the care of our clients. I am bilingual, speaking fluent English and Spanish. Many years of customer service and administrative round up my background. I strive to help Always Best Care provide an exceptional level of service.
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