Meet the Team

Bonnie & Neil Zwack

President & Vice President

Neil and I were born and raised in the Minneapolis area and lived there until we moved to the desert 18 years ago to retire. Because Neil had owned his own business and I had worked for 20 years as a real estate closer, we both had part-time jobs to “keep us occupied”. While living in our retirement community, I witnessed my friends and neighbors struggling with options for one or both of their parents as they aged and could not be left alone. Neil and I also witnessed the shameful care that our grandparents endured in the “nursing home” system years ago. My desire to make a difference and to be able to help families navigate the system, led us to Always Best Care. After 8 years of devoting my life to our seniors, I believe that I was “led” to this calling. I no longer consider this a job, it is my vocation. Knowing that I have given families peace of mind by offering my time, my passion and my support comes back to me two-fold and I truly love what I do!

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Juan Garcia

Staffing Supervisor

Hello, I am the Staffing Supervisor here at Always Best Care Desert Cities. My main role here is to strive on creating an efficient and safe work environment for my staff and my clients by promoting and understanding the agency organizational mission, values and behavioral expectations to higher standards of excellence, including setting standards of practice, ensuring the agency compliance with all regulatory standards and lending staff a culture of safety, continuous improvement and quality client care.
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Gretchen Walker

Account Office Administrator

I was born and raised in Louisville Kentucky, Later moving to So California, I then took on management positions in the banking industry for 12 years. Working full time I went to college, majoring in Business Management and Accounting. I held an Office Manager position for many years in Los Angeles. My years of “hands on” experience, led me to Always Best Care. I assist our Administrator in all areas of the financial aspect of the business from Accounts Receivable to Accounts Payable. I am honored to be apart of a company that certainly makes a difference in the Home Health Care Industry and I look forward to being a contributor to the continued success of Always Bet Care Desert Cities.
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Silva Malvasi

Care Manager

As Care Manager for Always Best Care, I work with our clients to develop their individual care plans and follow up to ensure that changing needs are identified and addressed.
I have a master’s degree from Syracuse University and a background in counseling and guidance. I have enjoyed a variety of careers including adult home administration, court reporting, and life insurance home office operations. My husband and I moved here from Upstate New York in 2017 to be closer to our grown daughter who lives in LA.
I knit socks that I give away, and volunteer as an usher for the McCallum Theater.

Monique Lopez

Administrative Coordinator

Hello, my name is Monique Lopez I’m an Admin Coordinator here at always best care, I assist on finding the right candidate to work for our company and I help matching the Caregiver skills to our client needs. I am also a fluent bilingual speaker (English/Spanish). Many years of customer service and administrative back round I strive to maintain a level of service and contribute to Always Best Care.
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Valentine Knapp

Care Coordinator

Hi, my name really is Valentine. I joined ABC Seniors in April, 2018 as Care Manager, and am currently in the Care Coordinator role. In that capacity, I am out and about most of the time, visiting hospitals, doctor’s offices, and homes to help people get services in place.

By training, I am a geriatric nurse; by life experience, I’m a survivalist. At 5’10’’ barefoot, I am hard to forget. But I’ll let you be the judge of that.
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Madie

Security

Hi, I am Madie and I am the guard dog here at Always Best Care. My birthday is October 3rd and I am a Libra. I like long walks and treats. You can expect to visit the office and see me basking in the sun near the front window or sleeping on the guest chairs.