Meet the Team

Bonnie & Neil Zwack

President & Vice President

Neil and I were born and raised in the Minneapolis area and lived there until we moved to the desert 18 years ago to retire. Because Neil had owned his own business and I had worked for 20 years as a real estate closer, we both had part-time jobs to “keep us occupied”. While living in our retirement community, I witnessed my friends and neighbors struggling with options for one or both of their parents as they aged and could not be left alone. Neil and I also witnessed the shameful care that our grandparents endured in the “nursing home” system years ago. My desire to make a difference and to be able to help families navigate the system, led us to Always Best Care. After 8 years of devoting my life to our seniors, I believe that I was “led” to this calling. I no longer consider this a job, it is my vocation. Knowing that I have given families peace of mind by offering my time, my passion and my support comes back to me two-fold and I truly love what I do!

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Juan Garcia

Staffing Supervisor

Hello, I am the Staffing Supervisor here at Always Best Care Desert Cities. My main role here is to strive on creating an efficient and safe work environment for my staff and my clients by promoting and understanding the agency organizational mission, values and behavioral expectations to higher standards of excellence, including setting standards of practice, ensuring the agency compliance with all regulatory standards and lending staff a culture of safety, continuous improvement and quality client care.
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Valentine Knapp

Care Coordinator

Hi, my name really is Valentine. I joined ABC Seniors in April, 2018 as Care Manager, and am currently in the Care Coordinator role. In that capacity, I am out and about most of the time, visiting hospitals, doctor’s offices, and homes to help people get services in place.

By training, I am a geriatric nurse; by life experience, I’m a survivalist. At 5’10’’ barefoot, I am hard to forget. But I’ll let you be the judge of that.
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Monique Lopez

Administrative Coordinator

Hello, my name is Monique Lopez I’m an Admin Coordinator here at always best care, I assist on finding the right candidate to work for our company and I help matching the Caregiver skills to our client needs. I am also a fluent bilingual speaker (English/Spanish). Many years of customer service and administrative back round I strive to maintain a level of service and contribute to Always Best Care.
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Marisela Gamboa

Administrative Coordinator

Hello, My name is Marisela Gamboa. I am the Administrative Coordinator here at Always Best Care. With my 5 years of experience in the Senior Care field I can say that I love what I do. It is an honor to be able to help our clients with their needs. I am bilingual and love numbers. Also have a degree on Billing and coding. I can assist you with all your billing and Long Term Care Insurance questions.
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Norma Zapanta

Care Coordinator

My name is Norma Zapanta I born in the beautiful Palm Springs, California. I am one of 5, and always loved being close to family. I was raised to always help people in need.
I attended school here in the valley and has always cherished helping people. Family core values mean the world to me. The medical field has always been a passion for me. I am always willing to grow with a company and complete all tasks.
I enjoy working as a marketer for ABC Seniors and always willing to do my job to the fullest.
When I am not working I enjoy my time well spent with my beautiful daughter, who is full of energy and means the world to me.
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Madie

Security

Hi, I am Madie and I am the guard dog here at Always Best Care. My birthday is October 3rd and I am a Libra. I like long walks and treats. You can expect to visit the office and see me basking in the sun near the front window or sleeping on the guest chairs.