Meet the Team

Bonnie & Neil Zwack

President & Vice President

Neil and I were born and raised in the Minneapolis area and lived there until we moved to the desert 18 years ago to retire. Because Neil had owned his own business and I had worked for 20 years as a real estate closer, we both had part-time jobs to “keep us occupied”. While living in our retirement community, I witnessed my friends and neighbors struggling with options for one or both of their parents as they aged and could not be left alone. Neil and I also witnessed the shameful care that our grandparents endured in the “nursing home” system years ago. My desire to make a difference and to be able to help families navigate the system, led us to Always Best Care. After 8 years of devoting my life to our seniors, I believe that I was “led” to this calling. I no longer consider this a job, it is my vocation. Knowing that I have given families peace of mind by offering my time, my passion and my support comes back to me two-fold and I truly love what I do!

[email protected]

Juan Garcia

Client Services Director

Hello, I am the Client Services Director here at Always Best Care Desert Cities. My main role here is to strive on creating an efficient and safe work environment for my staff and my clients by promoting and understanding the agency organizational mission, values and behavioral expectations to higher standards of excellence, including setting standards of practice, ensuring the agency compliance with all regulatory standards and lending staff a culture of safety, continuous improvement and quality client care.

[email protected]

Gretchen Walker

Account Office Administrator

I was born and raised in Louisville Kentucky, Later moving to So California, I then took on management positions in the banking industry for 12 years. Working full time I went to college, majoring in Business Management and Accounting. I held an Office Manager position for many years in Los Angeles. My years of “hands on” experience, led me to Always Best Care. I assist our Administrator in all areas of the financial aspect of the business from Accounts Receivable to Accounts Payable. I am honored to be apart of a company that certainly makes a difference in the Home Health Care Industry and I look forward to being a contributor to the continued success of Always Bet Care Desert Cities.

[email protected]

Claudia Lopez

Administrative Specialist

Hello, I have a successful track record of proving exemplary clerical and administrative support to Always Best Care. I am also a fluent bilingual speaker (English/ Spanish). I have 5 years of experience as a medical assistant, including front and back office experience. My sensibility efficiency and ability to work effectively and collaborate with people of various ages and culture makes my job very pleasant.

[email protected]



Hi, I am Madie and I am the guard dog here at Always Best Care. My birthday is October 3rd and I am a Libra. I like long walks and treats. You can expect to visit the office and see me basking in the sun near the front window or sleeping on the guest chairs.