Meet The Team
President and Owner
Jennifer has a BS Degree in Business from Millsaps College and attended Duke University. She is a long-term Birmingham resident and seasoned veteran in the healthcare industry. After working as a senior manager in healthcare IT and consulting companies, Jennifer started Always Best Care in 2013. She wears many hats in the business, but believes the best job in the company is visiting with current and prospective clients and learning their stories. She is on the board of Alzheimer’s of Central Alabama and participates in the Always Best Care franchise Advisory Committee and their Top Performance Group. She has two busy teenagers and enjoys weekend tennis.
Vice President of Senior Services
A graduate of UAB, Tim has been involved in the Birmingham senior care industry for over eight years and has held marketing roles at Somerby and Brookdale senior communities. He has a strong commitment to improving the lives of seniors. One of the first employees of Always Best Care, Tim has been an outstanding asset to the company and has worked with hundreds of clients who have benefited from in-home care services. He is very knowledgeable about all of the Birmingham senior communities and has placed thousands of individuals in local communities. An active dad, Tim stays busy after work with his two athletic kids, coaching baseball and playing golf.
A native of Atlanta, Shannon is a RN with ten years of clinical experience. She has worked in the nursing home setting, the hospital setting and with home healthcare clients. Shannon also taught Certified Nursing Assistant courses for the American Red Cross and worked with Bradford Health. She is particularly interested in helping individuals achieve their maximum potential and maintaining as much independence as possible. She has an enormous heart and has never met a stranger. In her spare time, Shannon is busy chasing after her toddler son, Gavin, and finding new and fun activities for them to enjoy together.
Director of Operations
With a Bachelor’s Degree in Business from Faulkner University, Gloria has over 20 years of work experience in healthcare, government and corporate industries. She is responsible for running our business operations and specializes in improving Always Best Care’s performance, productivity and efficiency. She also prepares our financial data, ensuring that all monthly financial activities have been recorded and reconciled according to Always Best Care’s standards and protocol. Gloria is an accomplished problem solver and serves as a liaison between clients and staff. She enjoys spending time with her two daughters and refinishing furniture.
Carsyn is originally from Leeds. Very organized and computer savvy, she does a terrific job of making sure that the office runs smoothly and effectively and that the right employee is at the right place at the right time. She has experience working in a medical practice and in a marketing agency. Carsyn enjoys being part of the process of helping others. She plans on going back to school for her nursing degree one day. In her spare time, she enjoys hanging out with friends and family, playing with her dog Millie and watching Auburn football.
Donna is pursuing her BS Degree in Human Resources at the University of Phoenix. She worked as a manager in the food and beverage and automotive industries before coming to Always Best Care. A technology whiz with a fantastic recall for important client details, Donna works well under pressure. She has a busy job managing a staff of 100 or so employees. By continually monitoring the work schedules and an ever changing census, she is able to meet our clients’ needs and calculate the daily staffing requirements. She has two school age children and enjoys cheering on her son at the baseball World Series.