Meet The Team

JENNIFER MANCUSO

President

Hometown: Nashville, Tennessee
Education: Millsaps College and Duke University

Jennifer has a Bachelor of Science Degree in Business from Millsaps College and attended Duke University. She is a long-term Birmingham resident and seasoned veteran in the healthcare industry. After working many years as a senior manager with leading healthcare clinical and health management services, Jennifer founded Always Best Care in 2013. “My favorite part of the job is meeting with clients, families and referral sources to help provide solutions to their in-home healthcare needs. It’s also very rewarding to see the relationships that form between the clients and our fantastic employees who take tremendous pride in their work.”

Jennifer is on the Board of Directors of Alzheimer’s of Central Alabama and is active with the Parkinson Association of Alabama. She also participates in the Always Best Care Franchise Advisory Committee and its Top Performance Group. Jennifer is also a member of the Home Care Association of America, Medical Social Services Organization, the Case Management Society of America, the Alabama Self-Insurers Association and the Healthcare Executives Network.

She is married and has two active teenagers who keep her busy. In her spare time, Jennifer enjoys playing tennis.

CHRISTY TENNEY

Operations Manager

Hometown: Birmingham, Alabama
Education: UAB and Jefferson State Community College

Christy Tenney is the Always Best Care Operations Manager. Her overall role is to serve as a liaison between clients and staff and to ensure that our internal operations are running efficiently and smoothly. The Always Best Care senior manager, Christy is skilled at issue resolution and achieving client satisfaction. With a fantastic work ethic, she juggles many crucial management responsibilities with ease. Christy has a strong work history and experience in management, scheduling, accounting and recruiting. Having worked at two other local home healthcare companies, Christy possesses a broad base of industry knowledge. She manages the office staff and oversees the Operations, Administration and Human Resource departments. Christy likes working at Always Best Care because she enjoys new challenges while helping others and building relationships. She has a passion for learning and is currently majoring in Business Management with a minor in Human Resources at UAB. When she is not working, she is hitting the books at UAB.

AUDREY DAVIS

Case Manager

Hometown: Birmingham, Alabama
Education: Barks High School

Audrey came to Always Best Care as a caregiver and proved to be such an overwhelming client favorite, she was quickly promoted to the role of Case Manager.  Now, all of our clients receive her cheerful and caring attention.  With over 25 years of customer service experience, Audrey knows how to go the extra mile for clients and make sure that our goal of 100% client satisfaction is met.  In her position as Always Best Care Case Manager, Audrey is our Quality Assurance expert.  Audrey visits with clients and patients to make sure that they are happy with the services being provided, that the care plans are being followed and are appropriately updated.  According to Audrey, “I like working with Always Best Care because I really enjoy working with seniors.  I want to help in any way possible to make them feel loved and safe.  I treat my clients with the same tender, loving care that I show my own mom and dad!”

In Audrey’s spare time, she enjoys reading, traveling to new places, experiencing new foods from different places.  Spending time with my husband watching sports and loving on my grandbabies.

JENNY O’HARE

Administrative Coordinator

Hometown: Margaret, Alabama
Education: St Clair County High School

Jenny came to Always Best Care with over 18 years of customer service experience in the healthcare and retail fields. She takes her challenging job of staffing with just the right person for every client and overseeing thousands of hours of care services every week very seriously. She enjoys working for Always Best Care because she gets to work with a very diverse group of people. According to Jenny “I find joy in the fact that the work that we do at Always Best Care brings caring and compassion into someone’s life at a time when they may need it most.”  In Jenny’s spare time she enjoys reading, spending time with her husband of 13 years and spending time with their 3 young boys. 

STEPHEN MCGHEE

Bookkeeper

Hometown: Birmingham, Alabama
Education: Auburn University

Stephen works on payroll, billing, reconciliations and financial statements for Always Best Care. Stephen previously has worked as a controller and consultant for a variety of not-for-profit and health services companies in the Birmingham area. Stephen enjoys working with organizations whose work makes a positive difference in the community and he is excited to be a part of the Always Best Care team.
 
In his spare time, Stephen enjoys golf and hiking, and he currently serves on the board of Joy League Baseball, an independent baseball league in Homewood for children ages 4-12.