Here’s what our clients say about us …

Ever since we began using Always Best Care for my mom’s in-home care, I’ve had peace of mind I didn’t have with any of the other agencies or caregivers we’ve used over the past few years.

 

Nita and her staff go above and beyond with their care and concern. They truly care about their clients and families and it shows. A few examples are Nita taking the time to check in on my mom on her own time or running an errand for her when she needed something on a day her health care aide wasn’t scheduled. My mom was in the hospital on her birthday last year and Nita showed up with a birthday cake. She takes the time to talk with us and answer any and all questions.

 

All emails, texts and calls are answered, all issues are addressed and messages passed along to the health care aide. This doesn’t seem like it would be a big deal but when it doesn’t happen (frequently with other agencies), it’s a real frustration and takes more time to follow up on again.

 

Always Best Care is aptly named. I give Nita and ABC my highest recommendation. Three cheers. Five stars. A  perfect10. But more than numbers and ratings, it’s the inestimable feeling of confidence Nita and her staff  give me as the family member of someone special who needs special care. Nita often tells me not to worry and I don’t. There’s no need to with Nita on our side.

I TRUST Nita and Always Best Care completely. That says it all!

 

~Gail K.

 

I have found that usually when you need the services of a company like Nita and Always Best Care Senior Services of Troy it concerns the changing life needs of a love one. The needs vary from short-term care, to 24 hr. assistance to finding new living quarters with appropriate services to support your loved one.  You are searching for options in an area foreign to you and you need someone you can trust.


During the past two years, my family and I have had the opportunity and good fortune to turn to Nita and Always Best Care in two such instances. It took but a few minutes to understand the passion Nita has for her clients, as she quickly became an extension of our family’s decision process.  You can never put a value on good solid information, especially when given from a listening, caring, honest, trusted and empathic professional in a time of need.


When you come to those trying times and the stakes and fears of making the wrong decision for the welfare of your loved one have you stressed, you could not be in better hands than Nita and Always Best Care. That is exactly what my family and I did and today, my parents are still enjoying their renewed life style at an Independent Living Facility. They could not be happier in their new home and the family is secure in knowing we made an informed and ultimately the right decision due to Nita’s guidance.


Recently in the course of less than 3 days we required 24 hr. services for my 93 yr. old Mother-in Law. Today she is receiving the best of care and Nita was supportive and instrumental in directing us towards making the right decision for her.


The value Nita and Always Best Care offers to families is having a Trusted, Informed, Dedicated Professional, passionate in assisting you and your family to the Best and Correct Decision for your unique situation.


Thank you Nita for being there when we needed you most.


 
~Family of John S.

 

Thank you for your help locating an assisted living residence for my mom.

 

You asked a lot of questions so you would know exactly what I was looking for and then you took the time to take me to a variety of places so I could see the different options that are available.

 

You kept in touch during the entire process and know the ins and outs of the business.

 

I also appreciate that you were concerned about my mom and that you followed up to see how she was doing. 

 

Thank you for your help.

 

~Paul H.

 

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