Non-medical in-home care in the Louisville Area
Assisted Living Placements in the Louisville Area
Welcome to Always Best Care, serving Jefferson and Oldham Counties, KY
Since 1996, Always Best Care has helped families with non-medical in-home care and assisted living referral services. Now we’re adding skilled home health care in select locations. With Always Best Care, every client receives extraordinary care in an inspiring environment with caring people. Our Care Coordinators have worked with thousands of seniors across the country. We're here to serve you!
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senior care in Louisville, including, St. Matthews, Glenview, Prospect, Middletown, Lagrange, Crestwood, Jeffersontown.
Call today (502) 272-4400
Or email [email protected]
Always Best Care combines national strength and standards with local accessibility and personal service. We take pride in providing compassionate, professional in-home care and assisted living services in Louisville and surrounding areas. To make sure our clients receive the necessary attention and services, we assign a dedicated supervisor to each of them. We work to exceed your expectations, from helping you with your decisions to finding the best community for you.
Let us know about your needs and budget; we offer free consultation and evaluation.
Personal touch – striving for continuity
We strive to be the best home care agency – not the biggest. We know our clients and caregivers personally, so that we can create long-lasting matches. That means your loved one gets to have the same, compassionate, dependable caregiver(s) for as long as possible. Some larger agencies have over 400 caregivers and clients, and it’s very difficult for them to provide such a personal touch. Of course, sometimes the initial matches aren’t the right fit. But we are flexible, and will make assignment changes so that everyone is happy.
Highest quality caregivers
All of our caregivers are thoroughly screened, background checked, TB tested, drug tested, skills tested, and trained on the American Red Cross Family Caregiver program. They are bonded, and covered by workers comp insurance, and we pay all of their payroll taxes. We assign caregivers to clients based on the clients’ level of care. If companionship and light housekeeping are the main requirements, someone with demonstrated skill in those areas will be assigned. If more intensive personal care is required – incontinence care, transferring from wheelchair to bed, bed bathing, and feeding for example – we would only assign a certified nursing assistant (C.N.A.) or someone with comparable experience who has also passed our skills test.
Through our membership in the Institute of Professional Caregiver Education, our caregivers are provided with the highest quality training in the core skills of caregiving as well as many special areas of focus. That includes understanding clients with Alzheimer’s and other forms of dementia, and helping them cope with the frustrations and confusion the disease can cause. Specialized training is also provided on caring for clients with Parkinson’s, stroke, MS, diabetes, heart disease, developmental disabilities, ALS, cancer, COPD, and many other conditions.
24/7 access and superior customer service
Our phones are answered by a live person 24/7 so you can reach us any time. Our number one priority is to respond quickly to any concerns. We’ll also keep you informed in a timely manner if your caregiver(s) have an emergency or illness and can’t make it to their shift – and we’ll offer a substitute.
Owners Robin and Ken Helfers are both Certified Senior Advis0rs and Alzheimer’s/Dementia Trainers. As such, they can provide a wealth of information and connection to resources to help your loved one live as independently as possible, with maximum safety, comfort and dignity. Our Care Managers are Registered Nurses, and they oversee our caregivers to ensure that they are following the personalized care plan. They also review our clients’ progress on a regular basis, and recommend needed changes to their care plans.
Louisville KY, 40222