ASSISTED LIVING CHECKLIST

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Always Best Care Senior Services "ABCs" of ensuring you and your loved one are happy with your choice

• As you arrive at the residence, do you like its location and outward appearance?
• Is the décor attractive and homelike?
• Are visits with the resident welcome at any time?
• Are the staff members friendly?
• Did you receive a warm greeting from staff welcoming you into the residence?
• Is staff appropriately dressed, personable, and outgoing?
• Do residents appear happy and comfortable?
• Do residents seem to be appropriate housemates?
• Are doorways, hallways, and rooms accommodating to wheelchairs and walkers?
• Is the residence clean, free of odors, and appropriately heated/cooled?
• If your loved one wanders, does the residence have a means of security?
• When and how may you terminate the contract?
• What are the policies for refunds?
• What services are parts of the monthly rent?
• What services would be considered additional costs?
• Can the residence provide a list of services available?
• Is staff available to meet scheduled and unscheduled needs?
• Is staff available to provide 24-hour assistance with activities of daily living if needed?
• Does the resident have to sleep through the night, or does the facility have awake staff?
• Does the residence provide transportation to doctors appointments, hairdresser? Is there a fee?
• Are residents able to bring their own furnishings if they choose?
• May residents keep food in their room?
• Is there a designated smoking area?
• Is there evidence of an organized activities program?
• Do residents participate in activities outside of the facility?
• Does the residence have/allow pets?
• Does the residence have children or other family members that live on the property?
• Does the residence provide special diets if needed?