about-banner-bg

About
Always Best Care 

Trusted and Reliable Non-Medical Senior Care Services

about-us-senior-and-caregiver
ABOUT US

Welcome to Always Best Care of Central Connecticut

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world – with the broadest range of services, and the most loving and consistent care anywhere.

Service coverage

Always Best Care Senior Services provides senior care in Central Connecticut, communities of Central Connecticut, including Hartford, Tolland, and Middlesex Counties.

Call today (860) 533-9343
Or email [email protected]

621 Middle Turnpike E, Manchester, CT 06040

Always Best Care combines national strength and standards with local accessibility and personal service. Kristine and John Lajeunesse, the owners of Always Best Care-Central Connecticut, are local residents and take great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

Franchisee-Placeholder
Senior-On-Bench
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care and Support

Experienced healthcare and caregiving professionals
  • Kristine L.

    Kristine L.

    Owner/President
  • John L.

    John L.

    Owner/Vice President
  • Taylor L.

    Taylor L.

    Director of Operations
  • Heather M.

    Heather M.

    Director of Client Care
  • Laura C.

    Laura C.

    Staffing Coordinator
  • Stevi B.

    Stevi B.

    Administrative Assistant
  • Kahlua

    Kahlua

    Office Mascot
Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

Female-Caregiver-Fade

Our Mission

To support our clients and their loved ones by providing the most reliable care services

Our Vision

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

27-Years-Serving
Our Advantage

Benefits of
Always Best Care
Senior Services

Senior-Wheelchair-Caregiver

Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Manchester and surrounding areas

Smiling-Man-Caregiver-NF
Nature-Bg

ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care Non-Medical In Home Care Services

Personal Care Services

  • Personal Hygiene Assistance​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Safety & Cognitive Supervision
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Non-Medical Home Care​​
    We help people with specific needs maintain a safe, independent, and dignified lifestyle with non-medical-home care, senior community referral services and connecting seniors to other special care services as needed.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Mobility – Going for Walks​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
  • Respite Care
  • Fall Prevention
  • Organizing
  • Grocery Shopping
  • Engage with Activities
×
TESTIMONIALS

“Staff is great there a great place to work and call your workplace”

Babispyce S.
×
TESTIMONIALS

“I’ve been a nurse for over 40 years, and I am currently a nursing professor. When my mom was recently in the hospital, I knew it would not be possible for her to be completely on her own right away. She loves where she resides and enjoys all of the activities that are offered. My goal was to get her back into her apartment as soon as possible with the support she needed to increase her strength and return to her prior level of wellness she had before she went into the hospital. She was used to walking a couple miles a day. When I reached out to ABC I made it clear that my mom would need somebody who would be willing to walk with her in the morning, and in the evening enabling her to get back to her baseline. I would like to complement all of the staff at ABC who provided my mom such wonderful support after two weeks she returned to her baseline and remained in her apartment. She really enjoyed all of the staff that were with her , they were professional they encouraged her to walk, drink fluids, eat and were instrumental in assisting her to reach her prior level of independence. I would strongly recommend ABC to anybody who is in need of support for their loved one.”

Robin Y.
×
TESTIMONIALS

“Mom’s care needs have been progressing over the past month – increased difficulty standing. walking, decreased appetite, increased incontinence. (Part of the expected declining process per her Dr.) Tara has been wonderful in adapting to Mom’s changing needs as they develop and a very helpful partner in troubleshooting. brainstorming how to adapt to best support Mom. It’s also been helpful in my regular communication with Mom’s Dr, to let her know in detail what has come up and how we have approached. Thank you (again) for your talented staff!”

Jeremy H.
×
TESTIMONIALS

“Outstanding personal service from this company. All of the caregivers were personable and provided outstanding care to our aunt. I would highly recommend them to anyone who has an elder family member in need. Also, the staff that helped to set up their services was outstanding as well. They made the decisions easy to understand with no hidden agenda. Thank you again to “ABC!””

KEVIN M.
×
TESTIMONIALS

“You can’t go wrong with this crew. Extremely patient and caring.”

Daniel S.
×
TESTIMONIALS

“Caring for family can be difficult and challenging at times. It’s so nice to know that Always Best Care Senior Services is there to help!”

Cathy K.
×
TESTIMONIALS

“Taylor, John, and Kristine and their crew are the best. They are patient, understanding, and a joy to work with.”

Daniel S.
×
TESTIMONIALS

“Sabina always has a pleasant, caring, and respectful attitude. I feel she treats me as she would as her own mother. She treats me the way she would like to be treated. We are a good “team” together.”

Tracy H.
×
TESTIMONIALS

“Diana has a total commitment of compassion, empathy, and respect for myself and my family. My daughters feel she is truly a tremendous caregiver. They know I am in good hands. She acknowledges with commitment of my physical, emotional, and practical needs, my quality of life has excelled due to Diana’s help. I look forward to her presence everyday her attitude is exceptional, Diana comes to work daily with a smile on her face. She enters the front door, singing softly ready to work. She has never taken a day off, I have had many caregivers, but Diana is truly the best!”

Anne H.
×
TESTIMONIALS

“Tina has been with us since the start, caring for my mom. Tina has nothing but my mom’s best interest at heart. She continues to go above and beyond to care for my mom, and ensure anyone else who may be there also understands my mom’s needs. Tina has even gone so far to rearrange her schedule or give up her free time to stay with my mom to avoid her having someone that doesn’t know her. I can see that she genuinely cares for my mom, and treats her as if she was her own family member. That also goes both ways, my mom lights up when she sees Tina. We consider Tina part of our family.”

David L.
×
TESTIMONIALS

“Always Best Care helped our family get through a very difficult time with my mother’s care. Kristine and Taylor are a pleasure to work with. They are very knowledgable and had the answers to all our questions. They were able to help with all aspects of the care we needed. I highly recommend them.”

John S.
×
TESTIMONIALS

“Kristine and John are extremely caring and compassionate about helping their client’s and family and making sure they receive the best care available. Highly recommended!”

Greg G.
×
TESTIMONIALS

“We needed some home care services for Dad who has dementia, and we made the right decision to trust ABC Senior Services for this support. Dad was lined up with a caregiver who was attentive and helpful, and she and Dad really hit it off. The management and administrative staff from ABC were also very effective and professional. You’ll make a good decision to go with ABC Senior Services…”

Liam M.
×
TESTIMONIALS

“I approached Kristine regarding care for my elderly father. Even though he was outside her service area, she helped to find resources for us. Her commitment to providing outstanding care is only surpassed by her desire to help others. Thank you Kristine!”

Matt B.
×
TESTIMONIALS

“I have known Kristine Lajeunesse for many years now through business networking and she and her Team at Always Best Care are very caring and professional and exactly who you would want on your side if you have a loved one who needs help!”

Ann B.
×
TESTIMONIALS

“The client care at Always Best Care Senior Service is outstanding”

Kimberly O.
×
TESTIMONIALS

“Rosemary has many great qualities. She is a hardworker, sensitive, has a giving nature and has an immense desire to help my father. Reliability is vital trait in Rosemary. When my father was in the hospital and came home she immediately wanted to be by his side. My father has come to rely and depend on Rosemary. She is always on time whether it is giving medication or administering food and often encourages my father and helps my father maintain his dignity”

Denise D.
×
TESTIMONIALS

“Always Best Care provides caregivers to our building on a regular basis when we are short staffed. Due to our licensing, we can only have CNAs on the floor and Always Best Care has provided excellent CNAs every time we need some extra help. All of their CNAs have been helpful, willing to go above and beyond for our residents and we always have great responses from our own CNAs and supervisory staff. I am so thankful to Michelle and Wilda who will always staff a shift that I need, even if I call 30 minutes before the shift starts. You’ve been such a huge help!”

Kaytee S.
×
TESTIMONIALS

“I have known John and Kristine Lajeunesse for almost 20 years and when my dad needed care following a diagnosis of dementia, I knew there wouldn’t be anyone better to call than them. The caregivers that have worked with my dad have been wonderful. They are true saints to my family, allowing us the knowledge that Dad is okay to stay at home. They have navigated all of the changes in his cognitive state with grace and kept my father’s dignity in place. He was always a very active man and the caregivers have managed to keep him active, even as his health declines.”

Belinda F.
×
TESTIMONIALS

“Always Best Care helped me to get care lined up for my uncle, after I received their information from a close friend of mine that also used their agency. My uncle was a very proud man and did not want help from anyone, including family. Taylor met with me and spent time getting to know the ins and outs of my uncle’s care as well as his personality. She asked about his background so that they could look for a caregiver with similar interests. Although he took a turn for the worse rather quickly, the short time care was provided was wonderful. Thank you for your help and compassion.”

Karel O.
×
TESTIMONIALS

“My dad’s caregiver is great. He is a man of few words, but she is able to get him talking about all aspects and experiences of his life. They go out regularly and she encourages my dad to participate in the activities put on by the community he lives in. They run errands, go out for meals, or go for a drive just to get a change of scenery. I was nervous at first about how my dad would take having a caregiver come in to help him, but he seems so happy and has great things to talk about after his time spent with his caregiver.”

Martin F.
×
TESTIMONIALS

“Thank you, Kristine – I am very appreciative of the professional manner with which you and your organization operates. From the initial phone and in-person conversations with Taylor, to the ongoing support of my mother’s care – it’s been thorough, timely and well managed. I am also struck by how the home-health employees conduct themselves. They are reliable/responsive *and* responsible, and making every effort to work through the challenges day to day with my mother. Thanks for the great job you and your organization are doing. It means a lot to me, especially during this trying time! Best Regards”

Anna T.
×
TESTIMONIALS

“I wanted to take a moment to thank you and your staff for all of your hard work and dedication to their clients. When my parents finally realized they needed help in their home, I chose ABC as the company I felt would be the best fit. Yes, we have had some ups and down, but when you paired Leah with my parents, it was truly a blessing. My parents love her. She genuinely cares for them and they speak highly of her work ethic. As my mom says, “she is too good to be true”. I just wanted to let you know how much I appreciate your working with me to find the right fit. Well on our end, Leah fits like a glove and I hope she feels the same. She is a special person so I wanted to acknowledge her hard work and dedication to my parents. It makes me feel more at ease knowing there is someone coming to the home to properly care for them. Again I want to thank you all and encourage you to keep up the good work.”

Craig F.
×
TESTIMONIALS

“My family provides the care to my mother 24/7, we called Always Best Care to provide respite care to my mom while we took some time to ourselves for a weekend. Mom’s caregiver, Gloria, was great and she had the perfect disposition to work with my mom. She was attentive and kept mom well fed and engaged during the time we were away. We would definitely call Always Best Care again when we need some time away.”

Brenda
×
TESTIMONIALS

“The caregiver that helped my husband and I were so kind to us both, especially to my husband while I spent some time in the hospital and rehab. Our caregiver brought my husband to see me every day while I was at the hospital and at rehab, I knew he was in excellent hands and I could focus on getting stronger again.”

Heather R.
×
TESTIMONIALS

“i really like my caregiver, Victor very much. Victor is a very patient and observant aide who knows when I need his help. I knew from the first day meeting him that we would get along very well.”

Johnson L.
×
TESTIMONIALS

““I want to give a huge thank you for the care that Always Best Care provided over the last year and a half. They started out assisting just my dad since he was wheelchair bound and then began providing care to my mom as well who had advanced dementia. The two ladies that helped them both did an amazing job and gave me the confidence that they were being well cared for since I live on the other side of the country. Up to my dad’s passing, his caregivers were there for him to provide comfort and companionship while managing my mom’s emotions as well during the difficult time my dad had. Being a nurse myself and in the healthcare field for a while, I had high expectations which were exceeded by the caregivers and office staff of Always Best Care.”

harry B.
×
TESTIMONIALS

“Both of Mom’s caregivers are exceptional. They are always professional, calm and extremely patient with my mom. They know how to keep her calm and to manage her anxiety. My whole family is very grateful, knowing that Mom is getting really competent care, great meals and friendly companionship. Thank you.”

Kathleen F.
×
TESTIMONIALS

“My husband had care from Always Best Care until he passed away. Thankfully he is on his “next journey” and finally pain free, while he was here with us, his caregiver, Craig, did an amazing job caring for him and was here to help us from our first day of services. Craig always managed to get my husband to share stories from his time in the war that even I had not heard before. It was a great way to get to know more of my husband so his memory can continue with others around him.”

Beth F.
×
TESTIMONIALS

“I am very pleased with the care that Craig gave to my husband. My husband enjoyed having another man to talk to instead of conversation only between him and I. Craig managed to keep him occupied and safe so that I could go and get some time to myself, allowing me peace of mind that my husband was in great hands”

Sonia T.
×
TESTIMONIALS

“I hired Always Best Care to help my mom who was living with me at home. She was diagnosed with dementia and within 3 months she could hardly do much for herself anymore. I was able to continue working full time while my mom received care from Always Best Care. We had the same caregiver from day 1 and she was absolutely amazing. She kept everyone in the loop with any changes my mom experienced and the regular in person and phone check ins were a great added support to myself and my family. Thank you ABC for all the help and compassion that you showed my mom until her passing.”

Laura
×
TESTIMONIALS

“They are very caring and easy to deal with. They work with the family and the patient to see that the patient has what is needed for their care. In all we had a good experience with Best Care.”

Elaine G.
×
TESTIMONIALS

“Our caregiver is the absolute best, you all got lucky finding her.”

Bob G.
×
TESTIMONIALS

“Anything from Always Best Care is good to have. The care from them has given me my life back. I wasn’t expecting a perfect match on the first caregiver, but Always Best Care did a very good job.”

Claudia B.
×
TESTIMONIALS

“We have been using the services of ABC for almost three years, and I have worked personally with John, Kristine, Taylor, Michelle and Wilda, as well as the many wonderful caregivers who have attended to my mother’s needs with great care and attention. Throughout this time, my mother’s care needs have changed many times, and they have always been very responsive to any requests, including the directives of the hospice nurses that work in concert with all of them. Taylor and Michelle are incredibly diligent about keeping on top of issues that arise day-to-day, and running their questions and concerns by me. I remain a loyal customer to ABC because I feel that my mother is getting really great care, and will continue to see the warm, friendly faces she has come to know and trust today and every day. At 94 yrs old, my mother is quite dependent on the care providers for almost all her needs, and they always show up and make her feel safe and secure.”

Rachel C.
×
TESTIMONIALS

“It has been a true pleasure working with you and your organization. You all demonstrate empathy and compassion in caring for frail elderly family members and insure distant families are comforted knowing you are there.”

Steve S.
×
TESTIMONIALS

“Mom’s caregiver is a part of the family, we absolutely love her!”

Joe L.
×
TESTIMONIALS

“Always Best Care has done a fantastic job in providing us with at-home care for my step-mother while we prepared for her transition to move permanently to a skilled nursing facility. With their help, she was able to spend a full six months at home before moving. We would not have been able to do it without them. All the caregivers we have met and used have been kind and attentive, frequently going the extra mile, whatever that may be on any given day. The office staff is friendly, empathetic and very diligent in keeping all parties informed of all aspects of day-to-day care. They are knowledgeable, respectful and efficient. I would not hesitate in recommending them to anyone who is looking for help in keeping their loved one at home for as long as possible.”

Sarah C.

Caregiving News & Insights

Explore the latest insights, trends and tips from the senior care and caregiving industries

Subscribe to news about

Non-Medical Senior Home Care Services

Senior-Care-Services-GP