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About
Always Best Care 

Trusted and Reliable Senior Care Services

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Always Best Care Values

Our Mission, Vision & Promise

What drives our passion for expert care services

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Our Mission

To work as a united team providing the best senior care in the world, with the broadest range of services, and the most loving and consistent care anywhere

Our Vision

To be the leader in compassionate senior care

 
 
 
 

Our Promise

We are committed to providing you with the best care for your specific needs

A VISION, A BELIEF, AND A GOAL

Our Story

In the mid-1990’s, just outside of Sacramento, California, Michael Newman felt frustrated by the lack of resources for seniors in his community. An owner and operator of facilities for seniors, he saw many seniors and their loved ones arrive at his facilities confused and overwhelmed after trying to find the right assisted living community. This frustration eventually shaped his vision: To create a company that would serve seniors in the community by providing trusted care, compassionate support, and professional advice.

In 1996, Michael acted on his vision and founded Always Best Care. Since that time, Always Best Care has become one of the nation’s leading providers of non-medical in-home care, senior living referral services and home health care. Always Best Care was formed with the belief and agenda of taking the burden off of the families’ shoulders and putting it on our own. People with passion have made Always Best Care what it is today. Although times may change, our foundation never will.

Michael Newman believes that a successful senior care company is built on successful relationships at every level, in all directions. The things that make every relationship work make business relationships work too – caring, trust, respect, and communication. These are the values that guide our relationships with our clients, franchisees, employees, vendors, our community, and everyone we touch. Caring relationships are the foundation of our work – a sincere concern for the betterment of life that goes beyond just doing what is required, but doing the most we can for the seniors entrusted to our care.

Always Best Care began franchising in 2007 and today provides services through a network of more than 225 franchised territories across the United States and Canada.

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ABOUT US

Welcome to Always Best Care of Birmingham Area

Since 1996, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. In select markets we’ve also added skilled home care for clients that suffer from illness or injury.

Our passion for helping people maintain a safe, independent and dignified lifestyle represents the strong foundation of Always Best Care. Every client receives extraordinary care in an inspiring environment with caring and compassionate people. Our Care Coordinators have worked with thousands of seniors across the country, and we’re always ready to help you!

Our Vision:

The Always Best Care resources include an extensive library to help you make better informed decisions on senior care and more. Our vision is to work as a united TEAM providing the best senior care in the world with the broadest range of services, and the most loving and consistent care anywhere.

Always Best Care Senior Services provides senior care in Birmingham, including the Jefferson and Shelby Counties and surrounding areas.

Call today (205) 874-9730
Or email [email protected]

6 Office Park Circle, Suite 315, Birmingham, AL 35223

Always Best Care combines national strength and standards with local accessibility and personal service. Jennifer Mancuso, the owner of Always Best Care-the Birmingham area, is a local resident and takes great pride in helping families care for their loved ones. Our goal is to join your family's journey and provide the absolute best care plan for your loved one. Our entire team has your loved ones best interests at heart, and we'll ensure that exceptional service and care is provided to all family members. All of our caregivers are carefully screened, thoroughly trained, bonded and insured to provide the safest and highest level of care. We have strong relationships with area hospitals, social workers, senior communities and senior resources across our communities. We are ready and willing to serve all your special care needs today!

Care Consultation

The first step in our process includes a personal consultation with a Care Coordinator at no charge to you. In our meeting, we will thoroughly discuss your care needs, create a detailed care plan, and work with you on financing and logistics.

The first step in our process includes a free personal consultation with an Always Best Care Coordinator. The meeting will consist of:

  • A thorough discussion of your care needs
  • A highly detailed personal care plan
  • A discussion with you, or your loved one to determine how best to meet your requirements
  • Assistance with billing of insurance providers

Individual care plans are constantly being assessed and updated to meet physical, social, emotional and intellectual needs of our clients.

We know that exceptional service sets us apart from all other home care companies. All of our team members and caregivers receive comprehensive training before being assigned to a care plan. Our standard is that "we only hire care providers we would have care for our own loved ones."

Always Best Care provides in-home care services from as little as one hour per day up to 24-hour care, and up to 7 days a week. Whatever your care needs are, Always Best Care is there for you.

Some key home care services we provide include:

  • Activities of daily living (dressing, personal care, bathing, incontinence care)
  • Meals cooked and served (for you and your spouse)
  • Transportation (medical appointments, errands, shopping, etc.)
  • Domestic services (laundry, cleaning, etc.)
  • Facilitate social outings and help maintain personal freedom

Please let one of our Care Coordinators meet with you to discuss your needs and to assist in developing a personalized care plan specific to the level of care you need.

Take the first step with us – contact your local Always Best Care representative today.

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Our Advantage

Benefits of
Always Best Care
Senior Services

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Team of Caring People

We are a team of caring and compassionate people working together to provide the best possible care for you and your loved ones

Care at Each Step of the Way

We have worked with thousands of seniors and their families across the U.S. and Canada, providing the best service each step of the way

Proven Track Record of Success

Our team of professional caregivers has a proven track record of providing expert care to seniors and people with specific needs

serving you

Service Coverage

Your local Always Best Care team helps families throughout Birmingham and surrounding areas

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ALWAYS THERE FOR YOU ALWAYS BEST CARE

Tailored to Your Needs

Always Best Care In Home Care Services

Personal Care Services

  • 24-Hour Care​
    Always Best Care helps you find the perfect round-the-clock in-home care plan to fit your loved one’s circumstances and needs. 24-hour care is support that is available to anyone who needs extra help to carry on living at home. It can include help with shopping, cooking, cleaning, washing, dressing and all other daily tasks. The need for 24-hour care can be prompted by accident, illness, dementia, frailty, disability, or frailty caused by the aging process.
  • Bathing, Grooming
    & Dressing​
    Bathing, dressing and grooming play a large role in a senior’s daily routines. Maintaining good personal hygiene can be vital in preventing sickness, while dressing can impact an elderly individual’s self-esteem. Grooming and dressing are integral to the activities of daily living.
  • Cognitive Impairments​​
    Cognitive impairment is not an illness, but a description of someone’s condition. It means they have trouble with things like memory or paying attention. They might have trouble speaking or understanding. And they might have difficulty recognizing people, places or things, and might find new places or situations overwhelming.
  • Companionship​​
    Companionship care is primarily emotional support and companionship for seniors who are generally healthy and who want to remain independent at home.
  • Errands & Transportation​​
    Help with errands, shopping, and transportation falls under the category of Instrumental Activities of Daily Living (IADLs). These skills are necessary in order to live independently and that all of us do once we are up, out of bed, dressed, and ready to start our day. Transportation services for seniors can help maintain a level of independence without the need for the senior to drive themselves.
  • Escort to Activities​
    Escorting a senior to activities can help them if they feel unsafe or uncomfortable in public without accompaniment. Many trips are often used to assist seniors to utilize the services of health professionals and agencies that they otherwise would not be able to access.
  • Hospice
    Support / End-of-Life​​
    Hospice care is for people who are nearing the end of life. The services are provided by a team of health care professionals who maximize comfort for a person who is terminally ill by reducing pain and addressing physical, psychological, social and spiritual needs.
  • Hospital to Home​​
    Following a discharge from the hospital, the first three days are critical. During this time frame and beyond, the support given to a senior and their family play a vital role in the recovery process at home. A hospital-to-home program offers a comprehensive and flexible solution that can provide the physical and emotional support needed to recover safely and comfortably.
  • Incontinence / Toileting​​
    There are several types of incontinence, which include overflow incontinence, transient incontinence, stress incontinence, urge incontinence, and knowing a little about the different types can help the caretaker and the family make the best decisions about what levels of toileting assistance should be included in the care plan of their loved one.
  • Laundry Services​​
    For seniors, laundry can be a challenge. As people age, they may have less energy and stamina. One of the biggest benefits of laundry services is that they can help seniors stay independent. Laundry services can also help keep seniors healthy by ensuring the are wearing clean clothing.
  • Light Housekeeping​​
    Light housekeeping includes things like watering the plants, dusting of surfaces and knickknacks, as well as picking up newspapers, magazines and other clutter. It includes emptying the trash, vacuuming and sweeping of main walk areas. It can also include organizing drawers, shelves and closets. In a nutshell light housekeeping is completing the specific tasks required to tidy up areas that a client uses. Examples of what a light housekeeping service does not include are heavy-duty cleaning tasks that require moving heavy furniture, washing windows, cleaning carpets, or scrubbing floors. Nor does it cover outside chores, such as shoveling snow off sidewalks, raking, or mowing the grass.
  • Live-In Care​​
    Live-in care is for seniors who need around-the-clock assistance from a caregiver. Assistance is generally non-medical and includes such tasks as medication management, shopping, and assistance with activities of daily living (ADL). Though caregivers sleep at the senior’s residence, they generally aren’t required for assistance at night.
  • Meal Preparation​
    Meal preparation and eating healthy and nutritional food is important for seniors. Meal preparation assistance for the elderly is not just about cooking, but involves so much more. Maintaining a regular and consistent schedule can also play a role in emotional and physical health.
  • Medication Reminders​
    Medication reminders are a nonmedical service provided by a caregiver or a Certified Nurse Assistant (CNA). CNAs do not administer medications, or speak with a doctor or pharmacist about a senior’s medicine or regime—but they do ensure medication safety and regularity.
  • Mobility​
    Mobility is the ability to move or walk freely and easily — is critical for functioning well and living independently. As we age, we may experience changes to our mobility. There are many reasons for these changes, including changes in gait (how we walk), balance, and physical strength.
  • Nutrition Monitoring​​
    Nutrition is an important element of health in the older population and affects the aging process. The prevalence of malnutrition is increasing in this population and is associated with a decline in functional status, impaired muscle function, decreased bone mass, immune dysfunction, anemia, reduced cognitive function, poor wound healing, delayed recovery from surgery, higher hospital readmission rates, and mortality.
  • Overnight Care​​
    Overnight care revolves around a multitude of services which may include help using the restroom in the middle of the night, providing fluids and snacks in the evening, and assisting with preparing for bed. Elderly individuals may also receive help with transfer assistance throughout the night. Overnight caregivers can also prepare breakfast and offer morning care.
  • Safety Supervision​​
    Because more accidents occur inside the home than anywhere else, seniors and their caregivers must do everything in their power to make sure their homes are as safe and secure as possible. Some of the steps that can be taken to ensure homes are safe for seniors and their families include removing clutter, adding better lighting, rearranging cabinets and drawers, and assessing the safety risks of the bathroom.
  • Technology Assistance​​
    Technology can help the elderly live independently for longer by facilitating preventive care, early detection of, and response to, emerging health issues, as well as timely support for daily tasks. Technology offers a wide range of benefits to older adults. Seniors who use technology can also feel more connected to others, can be better engaged in the community and world around them, and be more informed about current events.
MEET OUR TEAM
Our Team of Experts

Committed to Providing the Best Care & Support

Experienced Healthcare and Caregiving Professionals
  • Jennifer Mancuso

    Jennifer Mancuso

    President
    View Full Bio
  • Tamela Sharp

    Tamela Sharp

    Clinical Director
    View Full Bio
  • Christy Tenney

    Christy Tenney

    Director of Operations
    View Full Bio
  • Debbie Perkins

    Debbie Perkins

    Director of Client Services and Sales
    View Full Bio
  • Florence Hinkle

    Florence Hinkle

    Client Services Coordinator
    View Full Bio
  • Jenny O’Hare

    Jenny O’Hare

    Human Resources Coordinator
    View Full Bio
  • Terri McKeller

    Terri McKeller

    Recruiting Coordinator
    View Full Bio
  • Dale Anderson

    Dale Anderson

    Communications Coordinator
    View Full Bio
  • Ashley Driver

    Ashley Driver

    Development Coordinator
    View Full Bio
  • Jaleesa Richard

    Jaleesa Richard

    Staffing Coordinator
    View Full Bio
  • Ashia Taylor

    Ashia Taylor

    Staffing Coordinator
    View Full Bio
  • Cler Watkins

    Cler Watkins

    Registered Nurse
    View Full Bio
  • Tamela Lindsay

    Tamela Lindsay

    Administrator & Staffing Coordinator
    View Full Bio
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TESTIMONIALS

“I really couldn’t be more pleased than the way things are working out. Things always work out. Mom is pleased so I am pleased!”

M. R.
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“My family has been so fortunate to have Eloise Shaw caring for our mom for these last 3 years. She is exceptional in every way: is truly caring, has a top-notch professional work ethic, has an uncanny ability to use humor to defuse difficult situations (our mom can be pretty grumpy at times), has a wonderful disposition, and is always open to suggestions. Mom was not happy about having a caregiver or a stranger in her home, but Eloise wiggled her way into Mom’s heart. Always Best Care is lucky to have Eloise, and so are we! Thank you!”

Eloise S.
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“I am a current client of this provider They are doing what we are asking them to do and there have been no problems. I like that the people are really good.”

Scott S.
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“I am a current client of this provider I was out of town and needed someone here with John, and I felt good they provided a caregiver. I like the flexibility.”

Donna D.
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“I am a current client of this provider They just provide good communication. One thing I like about the agency is they are reliable.”

David L.
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“I am a current client of this provider The lady who comes during the week is just awesome he name is Colandra she does a wonderful job. I like that they are reliable and they are well-trained and it has been a good experience having them.”

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“I am a current client of this provider They do everything for her. They are conscientious people.”

Carey H.
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“I am a past client of this provider The client liked them coming and they were good. I had several services and they have been the best. The caregivers exercised with the client. I had a list of exercises I wanted them to do with him every day and they helped him with that. I liked that they were prompt and knowledgeable about what they were doing. I also liked that the trainer came and told the CNAs exactly what to do.”

Janice C.
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“I am a current client of this provider It really depends on who shows up. They would need to be consistent with the caregivers.”

Kathy W.
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“I am a current client of this provider My mother is very ill and cannot take care of herself, so she has 24/7 service. Having someone look after her provided us with a sense of security and relief. I would recommend them because they are good at communicating and are easy to reach and discuss things with.”

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“Working with seniors at Always Best Care Senior Services gives me a good feeling…to know you have made them happy and see them smile. It’s a great feeling when you have served them, and they can’t wait for you to return!”

Luis C.
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“Good morning, Jennifer. Thank you so much for all that you did for my mother-in-law and the family. You bring such a caring and loving service.”

Jona G.
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“Great service!The best care service ever!I am looking forward to getting old!”

Catherine S.
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“I chose to work for Always Best Care ABC because they are personable with clients and workers. From the outset they have assisted me with everything I needed! Before I begin with a new client, they share details of the care plan (even about the animals & family members). On occasion, while on duty I have been visited by the office staff to check in on things. I see them love on the client just like I do! It’s not a question of why Always Best Care. My question would be why NOT Always Best Care? I’m ecstatic about Always Best Care and I tell all my friends. I’m trying to bring them all aboard!”

Patrick S.
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“Jeannie is extremely capable and treats and cares for Alice like she’s her own family/ She is thorough and firm, yet gentle and respectful/ She is also good about keeping me informed about things that transpire during the day while she is providing care in my absence, which helps me feel a level of comfort that Alice is being well cared for!”

Max B.
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“Happy 10th Anniversary to Always Best Care, who I love working for! Always Best Care has placed me with the sweetest clients; I am equipped with the knowledge I need to take care of every client. The staff at the office is loving and kind. Mrs. Jennifer, franchise owner, is a very sweet and caring person. So, since I love working with the elderly and with people in general, Always Best Care is the BEST place for me to be!”

Ieva J.
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“I hate the idea of the elderly being locked away in nursing homes against their will. I am happy to work for Always Best Care because I love helping the elderly remain at home longer. I’ve been caregiving for 21 years now but never have I worked with a group of people that are so passionate about the work they are doing. I’m blessed to be able to work for such a compassionate group of people that go above and beyond not only for the clients but for the caregiver as well.”

John D.
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“I am a current client of this provider They have really good caregivers. They are a compassionate company. They know what is needed.”

Barbara C.
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“A friend of mine told me about Always Best Care. I am good with everything; I don’t have a reason not to. I like that so far, they keep me working & some of the employees I like very much, & they are Dale and Autum. They are very kind to me. Whatever they are willing to give me, I will take.”

Anna N.
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“I am a current client of this provider They show up. They have great caregivers.”

Adeline W.
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“She seems to be doing well. Some days are better than others but for the most part she is doing good. Thanks for all you and your staff do. It’s a big help knowing she has a person coming by to help her.”

Eric M.
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“This is to say that Shamika has been a good nurse to me. She has been very patient and informative about my situation. She has a very pleasant attitude and is always happy. It’s been an incredibly good experience, so far.”

Emily G.
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“Marianne always does a great job for me. She really looks after me. She is never late and is very faithful to taking care of my needs. I can tell that Marianne is really concerned about me!”

Caroline T.
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“Aniyah gets huge praises from mother for her maturity, tenacity and doing the “right thing.” Please tell her thank very much. You have an excellent employee. Also, I want to highly recommend Laquita for the great job she did with mother yesterday. There is one more excellent person on your team that I would like to give praises to and that is Christy. She is the most pleasant, helpful, and proficient person that I have come in contact within a business in a long time. She is always extremely professional. Your staff has been exceptional. Kudos!”

Nick A.
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“Jennifer I am writing to give Always Best Care my highest recommendation. I have worked with the team there at Always Best care for many months and they have been wonderful/ They are always available when I need them. The caregivers have been reliable, kind and willing to do anything I ask. All the employees have been exceptional and professional. Everyone I have encountered has clearly shown pride in doing an outstanding job. In every instance, their employees have been a great help to me. I would be happy to talk to anyone who has questions about my experiences with Always Best Care.”

Russ H.
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“Norma Jean is such good company, She likes to talk and so do I. I am very comfortable with her and think she likes me, too. I also really like Florence. She is so cute and nice. Recently, she dropped what she was doing and drove me to the hairdresser. I really appreciated that! She pops in and brings me gifts too!”

Kyler W.
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“I love working there, especially with the boss, Andrew. He is very friendly. I like that they understand my background. I am happy that they understand me because that is what let me be effective. Their training is super! I never knew about training back where I come from, so it has opened my eyes. From time to time, they give me gift cards! I think I have one or two certificates from them saying thank you for my hard work too. Everyone in the office receives me very warmly and it is realness. I am very caring individual, so I can fill the needs for someone else. For me, it comes naturally.”

Kristy C.
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“Always Best Care responded quickly to our request for help with my 92-year-old father when the previous worker quit unexpectedly. I found everyone to be punctual and very professional in all aspects of the service.”

Bailey B.
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“Debbie has the eyes of an angel!  She has been so helpful to me. When she told me “We’ve got this!”. I was so relieved. Debbie has been very comforting and encouraging at a difficult time for me and my mother.”

Stephanie R.
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“They have given me the most by providing care for my father. They do meal prep, laundry, help him with exercises and bathe him. I appreciate their willingness and that they will do whatever is asked of them.”

Jacob L.
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“The staff that comes to my house are what I like about this agency. They were good about giving me information regarding my cancer. They have been courteous and prompt. I appreciate the communication from them and their knowledge.”

Reza S.
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“Kinyatta arrives with an aura of peace and rest and competence. It affects all her surroundings, pervading our home and circumstances, and I find rest just knowing she is here. She is intuitive when reacting to my husband’s responses, which are different from his responses before Alzheimer’s disease. I have learned much from her about taking challenging situations more slowly and calmly and always kindly. Heartfelt appreciation to her and to Always Best Care for hiring someone of such great character and ability!”

Lizeth C.
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“Surlina is an excellent caregiver. I enjoy being with her. She is a lovely lady who makes my day!”

Guild C.
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“Hello, Jennifer. Thanks for all your help. You and your staff are so polite and quick to respond. Thank you.”

Lauren O.
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“CeCe was extremely helpful yesterday and I am so glad she was with Mom when the incident occurred. She is an asset to Always Best Care.”

Kristine S.
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“They help my mother with her showers and food. The caregivers will even help with her exercises. I had tried some other companies, but Always Best Care has a good reputation.”

Arnold R.
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“I love Eloise! She does a great job for me and is a sweetheart. Eloise is like one of my family members.”

Greg B.
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“My caregiver, Eloise, is my wonderful friend. We enjoy being together. She cares about me and I love her dearly.”

Corliss J.
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“I like that the staff is friendly, and they answer any questions you need. We have yearly online classes, so the flexibility is wonderful. They send out emails and bonuses; I appreciate just the recognition of being told, Thank you. The office staff has been helpful in sending me information I need in a timely manner. I appreciate that they make sure the demographic of the client and the caregivers are compatible.”

Christopher M.
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“I like the people that were in the office when I went to apply for a job. If you have a problem, they help you out in whatever you may need. I have learned a lot while working for this company, things that I did not know before. The company acknowledges and thanks me when I go above and beyond my job. The office staff is caring, kind and friendly. They have helped me by getting me the things that I need. When going to a new client they explain to me what the client  has gone through that way I know that I am knowledgable before entering the home.”

Maigan S.
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“Ankle is doing great and I’m up and around, running errands, etc!  I cannot (again) thank you so much for helping me out and making this happen. I know it was a longer day then Kathy had hoped, but she was a trooper for sure. I will give you a call again when I have the ACL done!”

Roxann B.
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“Thank you for your continued support and the great support your caregivers are providing to my mother. Much of her progress is directly due to the care she received from your concerned and helpful staff. We would like to recognize Veronica and Arianna. They have both gone above and beyond their duties in caring for my mom and they epitomize your company name. Again, thanks for all you do.”

drew S.
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TESTIMONIALS

“Thank you for your continued support and the great support your caregivers are providing to my mother. Much of her progress is directly due to the care she received from your concerned and helpful staff. We would like to recognize Veronica and Arianna. They have both gone above and beyond their duties in caring for my mom and they epitomize your company name. Again, thanks for all you do.”

drew S.
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“Florence, I just must tell you how much I appreciate what you did for me this afternoon. That was such a thoughtful thing for you to do, and so helpful to me! I have taken the prescription, and I feel so much better already! It was such a timely thing for you to do for me, and I know it cut into your schedule for the afternoon, but I just can’t tell you how much it helped me! I was a bit ‘unsettled’ about what to do when you unexpectedly offered to go get it for me. It was a very kind thing for you to do, and I deeply appreciate it. Do come back when you have time to stay and have a hot cup of something!”

tamara S.
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“Florence, I just must tell you how much I appreciate what you did for me this afternoon. That was such a thoughtful thing for you to do, and so helpful to me! I have taken the prescription, and I feel so much better already! It was such a timely thing for you to do for me, and I know it cut into your schedule for the afternoon, but I just can’t tell you how much it helped me! I was a bit ‘unsettled’ about what to do when you unexpectedly offered to go get it for me. It was a very kind thing for you to do, and I deeply appreciate it. Do come back when you have time to stay and have a hot cup of something!”

tamara S.
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“Always Best Care has awesome cooperation with me. The services help me in my day to day life because the caregivers help me around the house. They also drive me around which I appreciate. The office staff has good communication with me and answer my questions.”

Chris T.
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“I’ve recommended the company to two other people. Everyone was wonderful. The caregivers were responsive to my mother’s needs, like washing dishes and clothes. Caregiver Marilyn K. went above and beyond for my mother. The office staff was always available and kept me up to date on scheduling.”

Steve O.
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“Eloise is just heaven sent. She is so nurturing to my mother. Eloise has a calming spirit that my mother and I just love. Thank you so much for sending Eloise to us.”

Miles G.
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“Dee, as Mr. and Mrs. Keel call her, is working out simply fine. We are incredibly pleased with the work she is doing for us. Dee went above and beyond whatever we asked her to do.”

Liesa F.
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“Very responsive to our needs Jamie Wise and the sitters we have gotten through Always Best Care have been so caring, attentive and well-spoken. They are wonderful individuals with a lot of experience caring for the elderly. Always Best Care is always available and responsive to our needs. It is so nice to have them to turn to for help with my mother. It takes a lot of burden off my shoulders.”

Matthew H.
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“Lenora made my day!!! I was at home this morning feeling sad and lost after the demise of a patient I took care of for almost a year. Lenora’s call was assuring, encouraging, and made me feel somebody out their cares, it made a huge difference. We are blessed to have her in our midst and appreciate all she is doing.”

Nicole F.
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“Mostly, what we like, is the caregiver that Mama has. The services have been great, and we are happy with her particular caregiver.”

Younger H.
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“You all have been OUTSTANDING! Marilyn K. has really stood out as a caregiver. I have sung your company’s praises here at church and in our neighborhood. Since my husband and I work full-time, I have been so grateful to find a company like yours that can step in and help out and allow us to continue working. My hope is that mother will begin to get stronger in the next couple of weeks and be able to live ‘independently’ in Assisted Living in the very near future. Thank you again for your excellent care!”

azadeh B.
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“This company was referred to me by a friend. I like that they will work with me are flexible with my schedule! They even send out emails saying, “Thank you and will give out gift cards!” They have helped me by calling me back quickly when I leave a message. I like that they are down to earth.”

Silvia B.
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“I like the professional attitude of the folks who came out. They were very, very attentive.”

Sam N.
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“We are doing very well with Ms. Alaccia D., who has been a hit with Mom.”

Sierra S.
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“I would recommend them because they provide personalized care. My mom had very low functionality from a fall, and they helped her recover to function again. They knew her needs and could meet them. They engaged her in brain stimulating activities. One of the directors took her to church a few times and we really appreciated that. They made her feel better about herself. They have been wonderful!”

Dionne C.
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TESTIMONIALS

“My caregivers, Carmen and Camry, are two very gifted and educated professionals with whom I love working. They really take care of me. Both have worked with me for many years and they always go above and beyond to help me.”

Cam M.
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TESTIMONIALS

“Carmen Brown and Camry Brown are so helpful, talented and true professionals! Multiple sclerosis (MS) is a tricky disease and Carmen and Camry have a keen insight on how to work with me. John and I are profoundly grateful. Please thank everyone else at ABC for us too. Take care!”

Christina S.
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TESTIMONIALS

“They do a perfect job matching the caregivers with the clients. I have two different ones and they are great. They are generous and helpful.”

Patrick M.
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TESTIMONIALS

“Dear Jennifer, our dear Sister, Mary Henderson that you worked with passed away December 2016. Thank you for all the wonderful care that you give to so many.”

Robert L.
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TESTIMONIALS

“I am a past client of this provider I heard from them from friends. They were excellent caregivers. They had excellent follow-up.”

Charlotte M.
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TESTIMONIALS

“I really liked that they were reliable and that someone always came when they were supposed to be here.”

Martin H.
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TESTIMONIALS

“Debbie made everything incredibly easy! Everyone has been fantastic! We adored Carla! The attention to detail has been wonderful. The level of care & attention to detail has matched the price. We’re very happy!”

Marco B.
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TESTIMONIALS

“I chose to work for them because I am in nursing school and another student gave me information on the agency. I like the fact that they work with my schedule and my clients so far are clients I know I can work with. The training from orientation tied back into nursing school. Their online courses help remind me of things that may escape me. Every time I clock out, I get my kudos. The agency also sends out emails. I reach out to the staff all the time and they know who I am immediately. I have not had a client who did not appreciate what I was there to do. They match me just fine.”

Kevin M.
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TESTIMONIALS

“Shulunda is terrific and is making a great, positive impact. She is an awesome clinician who cares deeply about the total care of my Mom. Shulunda is consistently professional, detailed and compassionate.”

Kyle F.
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TESTIMONIALS

“I chose to work for Always Best Care because I was looking for a company that had more opportunities. I would recommend them because I love that they work around my schedule. I like that they did hands-on training and then they we had some videos. The training on dementia and things like that in case we had a client with something like that. They reach out to me and tell me they appreciate the work that I do. I love the office staff, they are amazing. They are very responsive and they will always find the answer for me.”

Ray D.
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TESTIMONIALS

“I would give Always Best Care a 10/10 rating because I like the communication! The training I received was fun and vibrant. My accomplishments are recognized with Care Coins that are redeemable for gift cards. I like the office support staff because they always call me back. They match me with my skill set, so the clients are a good fit for me.”

Ruby R.
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TESTIMONIALS

“I chose to work for Always Best Care because I wanted to get more experience in the healthcare business. I like working with the senior citizens. I like working one on one. I am still going through my training. I am still learning. If I am a good worker, I get a bonus. They show appreciation if we are good workers. When I call the office about issues, they always help me. I appreciate that they let me know up front about the client and how they fit with my needs. They match me with people they think will match.”

Aaron L.
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TESTIMONIALS

“LaToshia is OUTSTANDING!”

Bob C.
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TESTIMONIALS

“Good morning Mrs. Jennifer! I want to take time out to say “Thank You” for the generous gift. It was totally unexpected, but most of all, it was a true blessing. It’s such an honor to work for a leader that not only have her company, clients, and family members best interest at heart, but her employees. Thank you for your many unseen sacrifices. May God bless you and staff beyond what you could ever imagine or think of. Have a wonderful bless day!!”

Arianna W.
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TESTIMONIALS

“Arianna Rogers is super! We had such a good time together! After having surgery, it was great to get out and have some laughs. I will always speak highly of Always Best Care.”

Matt R.
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TESTIMONIALS

“Thank you again. You have been wonderful.”

Melanie Z.
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TESTIMONIALS

“They follow up and make sure everything is going okay, and if you have any issues, they take it head on and get it straightened out without any issues in between. They are very quick to solve a problem.”

Kenny M.
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TESTIMONIALS

“Last time, I had to call off last minute because of a car emergency, and they were very understanding. The company has a lot of different prizes and cash rewards for their employees. They also do employee of the month.”

David K.
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TESTIMONIALS

“I selected them because I felt like we could trust them. I like them because they follow up on everything. We have liked all our caregivers. It has been very helpful because someone can take care of mom now. They make sure she takes medicine, takes care of her needs, showers her and dresses her. They take her to places she needs to go. The caregivers communicate what is going on. They will call me if she doesn’t answer the door. We look for someone who is trustworthy and does the work they should be doing.”

Michael C.
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TESTIMONIALS

“For my father, his mental health is doing much better, he has a really good time being with the girls that makes him laugh!”

Jaylin J.
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TESTIMONIALS

“I chose to work for Always Best Care because I like that the schedule is flexible. I appreciate that they make sure I am happy. The office staff has always answered my questions in a timely manner. The computer-based training is ‘as you go.’ My accomplishments are recognized with Care Coins, used to buy gift cards.”

Timothy V.
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TESTIMONIALS

“Thank you so much for your kindness and the beautiful floral arrangement…expression of love. We thank you Jennifer & Always Best Care Staff for all the love that you showed Mommy!”

Jacob C.
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TESTIMONIALS

“I chose to work for them because I always heard good things about them, I saw good reviews. I like the fact that the clients are number one, they are very nice. I have someone go with me to meet the clients. I was trained very well. I get coins every time I do good. I talk to the office all the time. I like that no matter what time I call, someone will answer. I like that I get matched with some good clients.”

Anna P.
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TESTIMONIALS

“Jennifer, we had a wonderful funeral for my Dad yesterday. Monica Clark joined us-she is someone incredibly special (now to the family) that is God’s gift to her work. Thanks again for your services we were incredibly pleased with the outstanding care provided.”

Daniel R.
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TESTIMONIALS

“This is Laclement Gamble and I wanted to take the time to brag on a few employees, Shamika Nail, Tracy Polk and Shulunda Henley. They have been wonderful to me and putting up with my stubbornness. They even took the time out to show me how to take care of my own foot.”

Charlie B.
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TESTIMONIALS

“Vanessa provides a high level of service and was invaluable. We recommend her to your other customers.”

Monica B.
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TESTIMONIALS

“My Dad selected them for my Mom, and I would recommend Always Best Care because I like their responsiveness. I would say they have impacted our daily lives by following up and expressing concern. The caregivers help with anything that is needed, if they see a problem they will jump in and help. I appreciate their empathy. I like the office staff because of their availability.”

Joelle F.
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TESTIMONIALS

“I would recommend Always Best Care because they were reliable and had accountability. It was helpful to me that someone was here watching and assisting my mom. The office staff was very responsive and very communicative.”

Eunice J.
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TESTIMONIALS

“Daffeney is great and my friend! She is so good to me! She makes sure I’m getting my walks in and is right there with me and takes me to all my appointments.”

David S.
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TESTIMONIALS

“I chose to work with Always Best Care because I was working with a nursing home and looking for a second job. I love the administrators; they are nice and sweet. When you have a new client, there is someone already there, or who will be there to help with the new client. I like that I communicate with them every day, and they offer bonuses and incentives. If I have a question, there is always someone available even at after hours. The clients and I get along so well because I try to go above for them.”

Ben G.
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TESTIMONIALS

“Your case manager, Audrey Davis, is FABULOUS! She goes above and beyond the call of duty. I cannot begin to express how happy I am with her initiative and attention to detail. I am extremely impressed with her!”

Natasha A.
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TESTIMONIALS

“Thank you so much Jennifer. You have been a great resource for my family during these last few years of my mother’s life. We appreciate you very much”

Niaya T.
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TESTIMONIALS

“Thank you so much. You and your employees have been fantastic, and it is greatly appreciated.”

Jackie P.
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TESTIMONIALS

“I chose Always Best Care because they were one of the top-rated agencies in the Birmingham area. The office staff is excellent. I work nightshift, and they have been pretty accommodating with contacting me during the hours I am usually able to talk or getting back with me whenever I leave a message. My grandmother is almost 95; she is stubborn, set in her ways, and has dementia. Sometimes it’s hard to get her moving, out of bed, or to do anything. The caregiver is very patient with her. Overall, she likes having a different companion than the family member that was staying there. Having someone different in the house has been a lot better.”

Simon R.
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TESTIMONIALS

“Good morning, I want to commend Eloise Shaw on a great job. She is such a hard worker and is always smiling. She obviously cares about her work and the people she serves.”

Scott M.
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TESTIMONIALS

“They are always on time, attentive, and they did what they said they would when they said they would. I liked that the caregivers were all very kind, attentive, and they took care of mom. You could tell they were attentive. The caregivers helped with everything like preparing meals, showering, and moving about they also kept the house neat.”

Adam D.
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TESTIMONIALS

“I recommend Always Best Care because they have great customer service. If there’s a problem, they can resolve it quickly. The office staff is great at communication and they’re always on time. The caregivers do a lot of things well. They’re great at cooking. They manage Ken’s body size well. They’re very consistent and experienced at what they do. They’re very patient and kind.”

Raul F.
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TESTIMONIALS

“Dear friends at Always Best Care, Thank you so much for the special birthday greetings for my 99th birthday. Your thoughtfulness and kindness in my recent hospital stay was an extra blessing. May God continue to bless every one of you”

Matt B.
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TESTIMONIALS

“D.M. does an excellent job with my dad! When we can have her scheduled to return, we would welcome her!”

Catherine R.
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TESTIMONIALS

“We are doing very well with Ms. Alaccia D., who has been a hit with Mom.”

Otto B.
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TESTIMONIALS

“I take pride in providing the best quality care and also for working hard for this company; Thank you so much for Recognizing my service.”

Katie C.
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TESTIMONIALS

“I like that the office people are really nice and they match us with good patients. I liked that the person who trained me gave helpful information so that I would know what to do when I go into a client’s house. They show me lots of love and they show me they care by telling me thank you. When I need them, they are always there for me. I show my clients a lot of care, as if they were my own mother and father.”

Vance L.
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TESTIMONIALS

“We love Jameia so much.We want to keep her forever. She does a wonderful job and is so good about anticipating our needs.”

Denise B.
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TESTIMONIALS

“We really like Brenda S. and Bertha S.! They engage with my grandparents on a daily basis and have the skills to be observant. They can understand what they observe and can anticipate the needs before they arise. They show up prepared and operate in a way that shows dignity and respect. Autum and Jaleesa are on top of things. There is always someone there to answer the phone.”

Dorinca C.
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TESTIMONIALS

“We really like Brenda S. and Bertha S.! They engage with my grandparents on a daily basis and have the skills to be observant. They can understand what they observe and can anticipate the needs before they arise. They show up prepared and operate in a way that shows dignity and respect. Autum and Jaleesa are on top of things. There is always someone there to answer the phone.”

Guethshina A.
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TESTIMONIALS

“I chose to work at Always Best Care because they have a high-quality service, and they take care of their employees. I would recommend them because they are approachable and accommodate you well. When recognizing our accomplishments, I think they go over and beyond my expectations. They do well to maintain their professionalism. They pay attention to the needs and feedback of the clients; I feel they observe the needs of the caregivers as well.”

Melissa B.
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TESTIMONIALS

“Hey y’all! I’m just leaving the client’s house and wanted to tell you that Alaccia D. is amazing and so very kind. The family said that she is one of the kindest people on the Earth.”

Alexander O.
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TESTIMONIALS

“You are so welcome! I truly enjoy working with Always Best Care!”

Charlotte F.
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TESTIMONIALS

“It is a good company to work with. They are polite and you can talk to them about a situation, and they resolve it. I have recommended a lot of people to them. They recognize our accomplishments.”

APRIL L.
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TESTIMONIALS

“I wanted to let you know that Carolyn Ross was a great caretaker for my patient. The patient had a laser procedure which involved some anesthesia and detailed aftercare. Carolyn was very well trained to care for her and really helped her with her icing after care products. My patient was pleased that she had her, so she did not have to do everything herself being drowsy after anesthesia. We will call on you again to provide this level of care for future patients. Thanks again!”

Tommy S.
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TESTIMONIALS

“Eloise Shaw works with my mother-in-law and I want you to know that she is great! Eloise has so much patience and compassion, she really inspires me! She always goes above and beyond the call of duty. My family loves her!”

Tatiana G.
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TESTIMONIALS

“We are so proud of our devoted employees like Eloise Shaw. No matter where so goes, she spreads her love, caring, and devotion to others. Here is another heart-felt testament to how she helps her clients and their family members. Eloise is a true God sent individual. She has not only helped Wellie but me as well. Thank you again.”

Janette R.
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TESTIMONIALS

“Dear Jennifer, our entire family thanks you for all your efforts and your staff’s efforts to take care of Rebecca and us!  Working with you all was easy and efficient. Thank you also for always being “on call” to me.I very much appreciate it.”

Brittney H.
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TESTIMONIALS

“All the caregivers that cared for my sister-in-law were nothing, but caring, compassionate and so helpful. We could not be happier with the services provided.”

Jannette S.
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TESTIMONIALS

“Your employee, Jen, is delightful. She is very pleasant and knows just the kind of caregiver that I prefer. Christy is genuinely nice, too!”

Melinda D.
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TESTIMONIALS

“Florence, good morning. I am so happy that dad has decided to go back to his 9p-9a shift, so someone is with him overnight. Thanks for letting me know what we need to do to get Ruby. He really likes her a lot! And he really likes CC!  Enjoy this beautiful day!!”

Lisa Y.
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TESTIMONIALS

“Jennifer! Wonderful experience, dedicated care providers, truly kind people.”

Eliana V.
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TESTIMONIALS

“Kristen Parker was efficient, knowledgeable, and kind. She went the second mile to be sure all the products were exactly what I needed. I will definitely request Kristen again! I love her attitude and personality!”

Brandi W.
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TESTIMONIALS

“I called in to the office today because I had questions. I spoke with Kasandra and she was very polite and professional! She answered everything I needed to know. She has awesome customer service, and I am very proud to be a part of the Always Best Care team as well. The whole team is AMAZING!”

Marcy F.
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TESTIMONIALS

“Ashia is outstanding!I would love to have 12 more caregivers just like her. She knows everything that we need done and she does it before I ask her”

Dan B.
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TESTIMONIALS

“Florence, as always, thank you for handling things so quickly and professionally. I just spoke with Mom and she told me you came to visit.She too really enjoys your company, so thanks for making the time to visit when you stop by”

Heather P.
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TESTIMONIALS

“I am a past client of this provider Everyone was wonderful. I've recommend the company to two other people.”

Barbara B.
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TESTIMONIALS

“Truly cannot thank you for giving my mother-in-law Cynthia. Lordy, got a call yesterday about bugs in her bed. Cynthia helped above and beyond and bagged everything took it to street and washed and dried what we could. She even went to the grocery to get more detergent. So, thank you again for giving her and us a godsend. Cynthia also stayed extra to help even though my mother-in-law old her to go, but much help was needed.”

Claudia K.
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TESTIMONIALS

“Hi and thanks for being so gracious and professional constantly. We wish you total success in the coming years as you have such terrific leadership qualities and have accomplished so much. I think the reality is that it is very difficult to get good, qualified carers who care for the patients the way we envision the old-time carers would. In New York, they are having a difficult time getting qualified carers who will stay the course of a patient’s needs. We are so easily beguiled by ones who start out with promise then suddenly turn and leave. I don’t know what the answer are except that when we find one as loyal and kind as Ida is, we feel very fortunate. We thank you again for the kind introduction.”

Cindy S.
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TESTIMONIALS

“She did everything that my mother wanted to do.”

Deidra A.
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TESTIMONIALS

“Hello dear friend! This is an amazing service you’re offering. Keep up the good work and y’all stay well!”

Jerome P.
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TESTIMONIALS

“I am a current client of this provider It has helped considerably. They are professional.”

Michael H.
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TESTIMONIALS

“I am a current client of this provider They're great at communication and they're always on time. I like that they have great customer service. If there's a problem they can resolve it quickly.”

Tammy H.
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TESTIMONIALS

“Birtha and Brenda engage them on a daily basis and have the skills to be observant. They can understand what they observe and can anticipate the needs before they arise. We really like Brenda and Birtha. They are fantastic.”

Adam C.
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TESTIMONIALS

“I am a current client of this provider Birtha and Brenda engage them on a daily basis and have the skills to be observant. They can understand what they observe and can anticipate the needs before they arise. We really like Brenda and Birtha. They are fantastic.”

Adam C.
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TESTIMONIALS

“I would like for you to know how much we appreciate Eva and the care that she is giving Trigger. Not only did she spot a sore that could have become a real big problem if not treated, but she also pulled a long shift last night to cover for one of her co-workers. Eva is so attentive in everything that she does, by asking us how our children are doing and how are we feeling. Eva is a true asset to Always Best Care!”

Kara O.
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TESTIMONIALS

“I would recommend this agency because the office staff will do their best to make sure to cover the shift. Always Best Care helps Mom the most by providing constant care; her caregiver is great at feeding, bathing or anything else she may need. The office staff are always keeping me informed when there will be a replacement caregiver. The regular caregivers know my mother and her preferences, and they make sure she is taken care of.”

Mathew K.
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TESTIMONIALS

“Mrs. Sharon J. is a valuable asset to our patients and staff. She is always early and arrives ready to help in any way she can. She goes above and beyond for all of us. We are lucky to work alongside her.”

Cecilia A.
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TESTIMONIALS

“I reached out to touch base with Jaleesa in Staffing over the weekend. I just love her; she is the sweetest! I appreciate not being pushed off to someone else. THANK YOU for patiently answering all my questions, not being rude, and for being so wonderful!”

Eduardo S.
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TESTIMONIALS

“Preston’s sitter, Angela D., was super good with him today! I know they are hard to find…so I thought it was good to note.”

Alex D.
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TESTIMONIALS

“I have nothing but good things to say about Always Best Care. They have a team of amazing caregivers. Before meeting them, I was not quite sure if I could leave my ailing mother with anyone and rest assured that they would care for her like I would. But they have been so compassionate and caring; I have no words to express my gratitude. I am able to focus on my job better knowing that they are there to take care of mom in my absence.”

Chretien R.
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TESTIMONIALS

“I LOVE MY JOB! IT’S WONDERFUL, & I LOVE GETTING UP COMING TO WORK! I just love Debbie. Always Best Care is the best place to work!”

Stacy G.
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TESTIMONIALS

“I am a past client of this provider They are always on time, attentive, and they did what they said they would when they said they would. I like that they are very attentive, they reacted very quickly and anyone that worked there could have not been nicer.”

Vicki B.
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TESTIMONIALS

“I appreciate your quick response to my call. I have been researching and calling for over 4 weeks to different assisted living and independent living facilities with no success. You found a wonderful place in 10 minutes that fits my friend’s budget and is better that we could have imagined. We will always be grateful and hope other people who have a loved one that needs a senior home will contact you for placement. Thank you again for finding a home for my friend where she can be happy in a safe and friendly environment, that provides activities and the structure that she needs.”

Elizabeth M.
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TESTIMONIALS

“Jennifer, we were incredibly pleased with Darling Webber. She did an excellent job. My mother seemed happy to have her there.”

Susan P.
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TESTIMONIALS

“My mother’s caregiver, Carolyn Jones, is wonderful. She is a top notch individual. I could not be more happy with her attentive care and the help provided by Always Best Care. Carolyn being here makes things so much easier for me and my mother!”

Joseph H.
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TESTIMONIALS

“My mother’s caregiver, Carolyn Jones, is wonderful. She is a top-notch individual. I could not be happier with her attentive care and the help provided by Always Best Care. Carolyn being here makes things so much easier for me and my mother!”

Adrian V.
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TESTIMONIALS

“I would like to compliment Sharon J. She is careful to follow your protocols, even to the point she shows up for her shift before we do, and she never exceeds her lunch break. When she is assigned a case, she is proactive in obtaining reports to educate herself on the needs of the patient. She is patient and kind with the patients, even when they are not easy to deal with. She steps up and relieves us so we can take lunch breaks and she updates us on her status so that we never have to track her down for the next assignment. We love and appreciate her, and we consider her as one of our own! I hope that you appreciate how valuable of an employee that you have in your organization, because we do!”

Ruth W.
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TESTIMONIALS

“Hey Jennifer, thank you for the service you had provided to my mother!”

Hailey C.
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TESTIMONIALS

“Their atmosphere is very pleasant in the office; they are very professional. I have enjoyed my work ever since I have been with them. They will teach you things step by step, and show you how to do things, they go with your speed of learning. I was able to comprehend it all. They even called me to tell me that a client recommended me! I am there to do my job. I am always on time, and they tell me they can count on me. They call and verify if you want to take shifts. They verify if you will be there. They are on top of things for us and treats us like family. The client(s) just need someone to talk to them and be a companion to them. I am there to listen to them and answer any questions that they may have. It all works out well.”

Jeremy N.
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TESTIMONIALS

“When we needed Always Best Care to step in due to an issue that was occurring, they were able to send someone from the office that arrived within 20 minutes. Ashia is adorable and is always helpful.”

Timothy B.
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TESTIMONIALS

“Dear Jennifer, just a quick note to thank you and your staff for the kindness shown to my father over the past month.”

Nathalie M.
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TESTIMONIALS

“So happy that my work doesn’t go unnoticed. I appreciate you guys the most!!”

Gizelle S.
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TESTIMONIALS

“Veronica is helpful and very pleasant. She is always on time and always goes beyond her normal tasks”

Charles B.
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TESTIMONIALS

“Sabrina H. is one of the best sitters we’ve had at the Emergency Department. She went above and beyond to help lighten the load of us nurses yesterday who were already short staffed.”

Alexis J.

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